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Staybridge Suites Hamilton Downtown, an IHG Hotel

3-star hotel with indoor pool, near Hamilton City Hall

  • Free weekend on-the-go breakfast and free WiFi
From
Rs9,144

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1 / 74Guest Room
20 Caroline St S, Hamilton, L8P0B1, ON, Canada
8.6.Fabulous.
  • Great hotel. Clean and exactly as described. A little sketchy area of downtown but an…

    Oct 1, 2021

  • Great Weekend in Hamilton! I have stayed here before and the service continues to be…

    Oct 1, 2021

See all 275 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Easy parking
Safe

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool
  • The following facilities are closed on Sunday and Saturday:
    • Free WiFi
    • Parking available
    • Pool
    • Kitchen
    • Non-smoking
    • Gym

    Property highlights

    Main amenities

    • 129 smoke-free guestrooms
    • Indoor pool
    • 24-hour fitness center
    • Self parking
    • 24-hour business center
    • 24-hour front desk

    For families

    • Kitchen
    • Cookware, dishware, and utensils
    • Stovetop
    • Microwave
    • Refrigerator
    • Private bathroom

    What’s around

    • In Central Hamilton
    • FirstOntario Centre - 5 min walk
    • Hamilton City Hall - 5 min walk
    • Art Gallery of Hamilton - 5 min walk
    • Hamilton Convention Centre - 6 min walk
    • Theatre Aquarius - 17 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Suite, 1 Bedroom, Kitchen (Living and Kitchen area)
    • Suite, 1 Bedroom, Kitchen (2 Queen)
    • Suite, 2 Bedrooms, Kitchen (1 King 2 Queen)
    • Suite, 1 Bedroom, Accessible, Kitchen (1 Qn, Mobil Trnsfr Shwr)
    • Studio Suite, Kitchen
    • Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobil Trnsfr Shwr)
    • Studio Suite, 1 King Bed, Kitchen (Walk in Shwr)
    • Studio Suite, 1 Queen Bed, Kitchen
    • Suite, 1 Bedroom, Balcony (1 King)
    • Suite, 1 Bedroom, Jetted Tub (1 King)
    • Suite, 1 Bedroom, Accessible, Kitchen (1 Qn, Mobil Roll In Shwr)

    What’s around

    Landmarks

    • In Central Hamilton
    • FirstOntario Centre - 5 min walk
    • Hamilton City Hall - 5 min walk
    • Art Gallery of Hamilton - 5 min walk
    • Hamilton Convention Centre - 6 min walk
    • Theatre Aquarius - 17 min walk
    • Mohawk College - 41 min walk
    • McMaster University - 2.6 mi / 4.1 km
    • Royal Botanical Gardens - 3.4 mi / 5.5 km
    • Albion Falls - 7 mi / 11.3 km

    Getting around

    • John C. Munro Hamilton Intl. Airport (YHM) - 16 min drive
    • Kitchener, ON (YKF-Region of Waterloo Intl.) - 50 min drive
    • Hamilton GO Centre - 11 min walk
    • West Harbour Station - 19 min walk
    • Aldershot Station - 8 min drive
    map
    See on map
    20 Caroline St S, Hamilton, L8P0B1, ON, Canada

    At a glance

    Hotel size

    • This hotel has 129 rooms
    • This hotel is arranged over 7 floors

    Arriving/leaving

    • Check-in time 3:00 PM-2:00 AM
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Children

    • No cribs (infant beds)

    Pets

    • Pets allowed*
    • Up to 75 lbs

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Onsite self parking (CAD 12.50 per day)
    • Wheelchair-accessible parking and van parking on site
    • Height restrictions apply for onsite parking

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Free on-the-go breakfast on weekends
    • Snack bar/deli
    • Barbecue grills

    Things to do

    • Indoor pool
    • 24-hour fitness facilities
    • Fitness facilities

    Working away

    • 24-hour business center

    Services

    • 24-hour front desk
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities

    Facilities

    • Year Built - 2012
    • Elevator
    • Safe-deposit box at front desk

    Accessibility

    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible parking
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible van parking
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible meeting spaces/business centre
    • Visual alarms in hallways
    • Braille signage
    • Closed captioned TV
    • Roll-in shower
    • Lever door handles

    Languages Spoken

    • English

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains

    Things to enjoy

    • Number of living rooms

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • TV
    • Cable TV channels
    • DVD player

    Stay connected

    • Desk
    • Free WiFi
    • Free local calls

    Food and drink

    • Refrigerator
    • Microwave
    • Kitchen
    • Stovetop
    • Cookware, dishware, and utensils

    Fees & policies

    Refundable depositPay at property

    • Deposit: CAD 250 per accommodation, per stay

    PetsPay at property

    • Pets are allowed for an extra charge of CAD 10 per pet, per day
    • Service animals exempt from fees

    ParkingPay at property

    • Self parking costs CAD 12.50 per day
    • Parking height restrictions apply

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

    Contactless check-out is available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

    This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

    Policies

    Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

    This property reserves the right to pre-authorize the guest's credit card prior to arrival.

    Also known as

    • Staybridge Suites Hamilton Downtown
    • Staybridge Suites Hamilton Downtown
    • Staybridge Suites Hotel Hamilton Downtown
    • Staybridge Suites Hamilton Downtown an IHG Hotel
    • Staybridge Suites Hamilton Downtown, an IHG Hotel Hotel
    • Staybridge Suites Hamilton Downtown, an IHG Hotel Hamilton
    • Staybridge Suites Hamilton Downtown, an IHG Hotel Hotel Hamilton
    • Staybridge Suites Hamilton - Downtown Ontario
    • Staybridge Suites Hamilton Downtown Hotel
    • Staybridge Suites Hamilton

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Staybridge Suites Hamilton Downtown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs CAD 12.50 per day.
    • Yes, there's an indoor pool.
    • Yes, pets are welcome, with a maximum weight of 75 lbs per pet. There's a charge of CAD 10 per pet, per day. Service animals are exempt from fees.
    • You can check in from 3:00 PM - 2:00 AM. Check-out time is noon. Contactless check-out is available.
    • Yes. Nearby restaurants include Casbah Lounge (4-min walk), La Luna (4-min walk), and Anchor Bar and Grill (5-min walk).
    • No, this hotel doesn't have a casino, but Flamboro Downs (20-min drive) is nearby.
    • Staybridge Suites Hamilton Downtown, an IHG Hotel has an indoor pool and a 24-hour fitness center.
    8.6.Fabulous.
    • 8.0.Very good

      Nice place for a staycation

      Had a nice evening on our Staycation. Suite was clean and kitchenette was a nice addition however could have used a kettle for tea. Also, sll dishes and cutlery were in the dishwasher but there was no notice in ghe suite about that. Was only informed when i went down to the lobby and asked for glasses. Breakfast is included. Basic but funtional. Terrible coffee however

      Shailine, 1 night trip, Sep 11, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Overall a fantastic stay, the front desk lady was great, the upgrade room was appreciated, and the suite was roomy and comfortable, I'd stay again anytime I'm back in town

      2 night trip, Sep 10, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great experience

      Staff were friendly, helpful, and accommodating! We enjoyed our one night stay as we had a wedding to attend at the harbour.

      Lacey, 1 night trip, Sep 4, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      The hotel was very clean. The staff were friendly and helpful. I understand that the free breakfast service has to be different under Covid conditions, but the breakfast selection was too limited.

      Heather S, 1 night trip, Aug 25, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      using couch as bed

      pull out couch unbelievably bad for sleeping…no cushioning..lying right on springs..has been bad for a long time!

      susan, 4 night family trip, Aug 23, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Clean, solid hotel (but stay indoors)

      Staybridge is a reasonably good hotel in a questionable neighborhood. Be careful when you walk outside after dark. There are two computers on the second floor for the benefit of the guests. They are useless, because none of the employees knows the password to log onto them.

      1 night trip, Aug 18, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Liked convenience of location

      2 night romance trip, Jul 9, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Excellent!

      Excellent Location. Excellent Staff treatment and kindness.

      Anasse, 1 night family trip, Feb 19, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Fabulous stay!!!

      Great stay love the rooms will. Defiantly be coming back

      Hollie, 2 night trip, Feb 13, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Layout was good, some issues with the bathroom toilet otherwise very clean. Staff was very helpful

      1 night romance trip, Feb 2, 2021

      Verified Expedia guest review

    See all 275 reviews