23 February 2021
Stay away from Frias Properties - it is a scam
This was the worst experience I have ever had traveling. The property management company office was marked as the location for the property, so while i thought i was staying slopeside - the condo was on the outskirts of town. The pictures shown were also false - it was of a different condo and was not even close to where they had put us. The office was closed by 5 even though they stated check in was until 7. Once we got the keys and realized it was a scam - it took about 3 hours of them saying “I cant do anything let me try to contact someone” and then at the end of all that waiting - they wanted us to pay extra to stay in the place that was advertised. We asked for a refund - which luckily they did promise...and ended up booking another place at 10pm to try to forget about this horrible experience. This ended up costing us a night of our long weekend and additional 500 dollars to book past minute as our other options were no longer available. Frias Properties was the name of that management company - and I would recommend staying away!
Pavel, 3-night trip
Verified Hotels.com guest review