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Reef Resort Motel

Photo gallery for Reef Resort Motel

Outdoor pool, sun loungers
Property entrance
2 Bedroom Family Suite | Individually decorated, individually furnished, laptop workspace
Executive Spa Suite  | Bathroom | Free toiletries, hair dryer, towels

Overview of Reef Resort Motel

Reef Resort Motel

4.0 star property
Mackay upscale motel with outdoor pool

7.6/10 Good

296 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Meeting Facilities
  • Laundry facilities
166-170 Nebo Road, West Mackay, QLD, 4740

Guests rated this location 7.9/10 - Good

Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Room service
  • Air conditioning
  • Front-desk safe
  • Self-serve laundry
  • Conference space
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
For families
  • Cribs/infant beds (surcharge)
  • Cookware, dishware, and utensils
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In West Mackay
  • Great Barrier Reef - 1 min drive

Getting around

  • Mackay, QLD (MKY) - 5 min drive
  • Nabilla Station - 18 min drive
  • Mapalo Station - 25 min drive
  • Mackay Station - 29 min walk


  • McDonald's - 3 min drive
  • Mothers Pantry - 3 min drive
  • Austral Hotel - 3 min drive
  • Souths Suburban Bowls Club - 7 min walk
  • Hungry Jack's - 3 min drive

About this property

Reef Resort Motel

A great choice for a stay in Mackay, Reef Resort Motel is just 2.7 mi (4.4 km) from the airport. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Fellow travelers say good things about the comfortable beds and helpful staff.



Cleaning and safety practices

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 35 rooms


  • Check-in time from 2:00 PM - 8:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 10:00 AM - 8:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
  • The front desk is open from 7:30 AM - 9:30 PM on public holidays.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Free onsite RV/bus/truck parking

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Room service

Working away

  • Conference space


  • Front desk (limited hours)
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers


  • Safe-deposit box at front desk
  • An outdoor pool


  • No elevator (single level property)


  • English

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi

Food and drink

  • Mini-fridge
  • Microwave (on request)
  • Toaster
  • Free bottled water
  • Cookware, dishes, and utensils


  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: AUD 50 per accommodation, per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 8:30 PM and 10:00 PM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for AUD 11.0 per night
  • Rollaway beds are available for AUD 15.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Social distancing measures are in place and guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


<p>This property does not have elevators. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Best Western Reef Mackay
Best Western Reef Resort Mackay
Reef Resort Motel West Mackay
MAS Country Reef Resort Motel
Reef West Mackay
Reef Resort Motel Motel
Reef Resort Motel West Mackay
Reef Resort Motel Motel West Mackay

Frequently asked questions

Does Reef Resort Motel offer free cancellation for a full refund?
Yes, Reef Resort Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Reef Resort Motel?
This property confirms that guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Reef Resort Motel?
Yes, there's an outdoor pool.
Are pets allowed at Reef Resort Motel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Reef Resort Motel?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Reef Resort Motel?
You can check in from 2:00 PM - 8:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Reef Resort Motel and nearby?
Reef Resort Motel has an outdoor pool.
What's the area around Reef Resort Motel like?
Reef Resort Motel is a short 1-minute walk from Great Barrier Reef and 15 minutes' walk from Pioneer Valley. Travelers say this motel is in a good location.







Staff & service




Property conditions & facilities




10/10 Exceptional

Bradley, 1-night family trip
Verified guest review

8/10 Very good

bit tired but does the job
Phil, 1-night trip with friends
Verified guest review

8/10 Very good

Great room, a couple of small issues, no plug for the bathroom sink also no door handle to close the shower screen when i hopped in the shower. A in all. A very good place to stay.
Phillip, 1-night trip
Verified Wotif guest review

8/10 Very good

Maybo, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

Dan, 2-night romance trip
Verified Wotif guest review

8/10 Very good

Rowan, 1-night trip
Verified Expedia guest review

6/10 Good

Neil, 3-night trip
Verified Wotif guest review

10/10 Exceptional

Petrice, 1-night trip
Verified guest review

6/10 Good

Ann, 2-night trip
Verified Wotif guest review

10/10 Exceptional

Friendly reception very cleanand convenient to local shops
Rodney, 1-night family trip
Verified Expedia guest review