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Hotel Best Inn

3.0 star property
Relax at a daily manager's reception while enjoying city views from your rooftop perch. Take advantage of bike rentals and let concierge services guide your journey.

Photo gallery for Hotel Best Inn

Reception
Shower, free toiletries, hair dryer, towels
Shower, free toiletries, hair dryer, towels
Shower, free toiletries, hair dryer, towels
Hallway
In the heart of Dharmatala, Hotel Best Inn welcomes you with a rooftop terrace and coffee shop. Unwind in the library or stay connected with free WiFi; previous guests have praised the helpful staff.

Reviews

3.6 out of 10

Popular amenities

  • Airport transfer
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 24-hour room service
  • Business center
  • Airport pick-up service
  • Area shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Library
  • Front-desk safe
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Rollaway/extra beds
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 4 of 4 rooms

Economy Room

Highlights

Fireplace
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Ceiling fan
Private bathroom
Minibar
  • 12 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Minibar, in-room safe, rollaway beds, free WiFi

Family Room

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Refrigerator
LCD TV
2 bedrooms
Ceiling fan
  • 18 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Twin Room, 1 Double Bed, Smoking, City View

Shower, free toiletries, hair dryer, towels

Deluxe Twin Room, 1 Double Bed, Smoking, City View

Highlights

Separate sitting area
Fireplace
Air conditioning
Refrigerator
LCD TV
Ceiling fan
Private bathroom
Minibar
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Room

Highlights

Soundproofed
Fireplace
Air conditioning
Refrigerator
LCD TV
Ceiling fan
Private bathroom
Minibar
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
6A,S.N. Banarjee Road above amina rest., 3rd floor ,futani chambergate2 NewMarket, Kolkata, West Bengal, 700087

What's nearby

  • New Market - 2 min walk
  • Sudder Street - 8 min walk
  • Eden Gardens - 14 min walk
  • Victoria Memorial - 4 min drive
  • Howrah Bridge - 4 min drive

Getting around

  • Netaji Subhash Chandra Bose Intl. Airport (CCU) - 46 min drive
  • Howrah Bridge Station - 4 min drive
  • Kolkata Eden Gardens Station - 21 min walk
  • Kolkata BBD Bagh Station - 27 min walk
  • Esplanade Station - 5 min walk
  • Chandni Chowk Station - 7 min walk
  • Park Street Station - 15 min walk
  • Airport pick-up service
  • Area shuttle (surcharge)

Restaurants

  • ‪Nizam's - ‬1 min walk
  • ‪Hotel Sidheshwari Ashram - ‬3 min walk
  • ‪Threesixtythree - ‬4 min walk
  • ‪The Tea Junction - ‬4 min walk
  • ‪Shree Krishna Bhandar - ‬2 min walk

About this property

Hotel Best Inn

Hotel Best Inn offers a fantastic location, putting you just steps from New Market. Public transportation is just a short walk: Esplanade Station is 5 minutes and Chandni Chowk Station is 7 minutes.

Languages

English, Hindi

At a glance

DONE

Hotel size

    • 12 rooms
DONE

Arriving/Leaving

    • Check-in start time: 11 AM; check-in end time: 11:30 AM
    • Minimum check-in age – 18
    • Check-out time is 11:30 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • This property's policy is to only accept bookings from citizens or residents of India
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport pickup on request (available 24 hours a day)*
DONE

Off-site

    • Area shuttle*

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Library

Accessibility

  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar

Sleep well

  • Rollaway/extra bed (surcharge)

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Wired internet access is available in guestrooms for INR 100 per night (rates may vary)
  • Airport shuttle service is offered for an extra charge of INR 550 per vehicle
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for an additional charge

Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
This property accepts credit cards.

Also known as

Hotel Best Inn Kolkata
Best Kolkata
Hotel Best Inn Hotel
Hotel Best Inn Kolkata
Hotel Best Inn Hotel Kolkata

Frequently asked questions

Does Hotel Best Inn offer free cancellation for a full refund?

Yes, Hotel Best Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Best Inn?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Best Inn?

Sorry, there's no onsite parking at Hotel Best Inn.

Is airport shuttle service offered by Hotel Best Inn?

Yes, a shuttle from the airport to the hotel is available. The charge is INR 550 per vehicle.

What are the check-in and check-out times at Hotel Best Inn?

Check-in start time: 11 AM; Check-in end time: 11:30 AM. Check-out time is 11:30 AM.

What's the area around Hotel Best Inn like?

Hotel Best Inn is a short 5-minute walk from Esplanade Station and 2 minutes' walk from New Market.

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Hotel Best Inn Reviews

Reviews

3.6

3.8/10

Cleanliness

4.4/10

Staff & service

4.0/10

Amenities

3.6/10

Property conditions & facilities

Reviews

2/10 Poor

MD, 3-night trip

2/10 Poor

The property was not very clean. Staff was sleepy and didn’t respond well to our phone calls. No toilet paper. No elevator to take us to the hotel on the third floor. Definitely not worth the money we paid for.
1-night trip

2/10 Poor

Why ORBITZ posts this hotel, I have no idea. The room was unhealthy, horrible rotten smell, bathroom was very unclean and drops of bad water dropped from a black hole of the ceiling. No one in our family could use the bathroom. Most of the time we spent outside and tried to leave this Hotel as soon as possible. This Hotel is not habitable and sick
1-night trip

2/10 Poor

8-night trip

2/10 Poor

My voucher did not work
I've purchased on this hotel one day before my arrival to Kolkata. After my arrival in Kolkata I went to the hotel from Airport. Then I showed them my Hotel Voucher. They said "Your reservation had been cancelled. You can't stay at our hotel or you've to pay now if you want to stay here". What kind of joke is this? I confirmed my room one day before my arrival. If the room had cancelled why don't you notified me? I want my refund, because they did not allow to stay their hotel. I'm eagerly waiting for your feedback.
Mrs. Tabassum, 1-night trip

2/10 Poor

VERY BAD HOTEL, OLD BUILDING WITHOUT ANY MSINTENANCE
4-night trip

2/10 Poor

Dirty
Dirty
Sk. Mahmud, 2-night trip

4/10 Fair

二度と泊まらない
チェックイン時にACが壊れていると言われ、キャンセルもHotels.comで支払済みだと不可能と言われました。そしてファミリー用の部屋ならACもあるし空いてると言われたので代わりにそちらに入ることになったのですが、600ルピーのエクストラチャージを示され、他に手も無いので頷いたら実際には660Rs取られました。この60Rsに関して聞いたら、大した額ではないだろうと鼻で笑われ説明はされませんでした。 また頼んだディナーは1時間遅れ、滞在中に他の客に部屋を見せるためと言って部屋に入られ、チェックアウト時間の1時間前に後がつかえてるから早く出てくれないかと急かされました。 これだけ迷惑をかけておきながらチェックアウト後、荷物を数時間預かってもらった時もチップをせびってくる厚顔さで辟易しました。 あとは入口が地上4階にあり、エレベーターはなく、誰も手伝ってくれないので大荷物だと相当厳しいと思います。

8/10 Very good

All the facilities are good except the room size and there is no lift as the hotel is on 3rd floor.
This review was submitted before 2018 and has not been verified.

2/10 Poor

so bad experience
i never stay here again
hasan, 1-night trip
This review was submitted before 2018 and has not been verified.

2/10 Poor

Horrible experience
When to the hotel after confirmed booking, they said there is no room left, when i checked the internet it showed still there were 2 vacant room. And the person who was in the reception is very unprofessional. and there is no lift , have to walk 3 floors to goto the hotel.
1-night trip
This review was submitted before 2018 and has not been verified.

2/10 Poor

Bad Hotel
Wrost hotel experience. Not suitable for couple & elder person. 3rd floor but approx. 50 feet high, no lift. Room was too small & water was falling continuesly from roof, wet floor, no hot water, broken door lock.
Syed, 2-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

I am Not Likely to Stay again There
That is Good
Zulfiqar, 5-night trip
This review was submitted before 2018 and has not been verified.

2/10 Poor

Hotel Best Inn, from Hell
This hotel has no elevator and despite my wife being ill and unable to climb the top floor, on the 8 floor. The Manager (Mr Mohamad Khan) promised and promised to move us down to 3 floor, but he just kept lying every day and never moved us from the 8 floor. The staff were imtitating, not helpful, room was just ok, the Bathroom was not the best, no view as promised and was (Not) worth all the money we paid. Breakfast was very, very bad and only 1 bananna, some bread and 1 cup of tea and that is all. I/we would not recomend this hotel and the manager (Mr Mohamad Khan) is no good and a liar and should be replaced, by someone more professional and customer minded.. This hotel was expencive and was very bad for the money and service we recieved and we had to leave earlier than we expected, even do we lost the money for the days we didnt stay here. We should have stayed a week, but left before our time.
ssain & Monjila, 6-night trip
This review was submitted before 2018 and has not been verified.

2/10 Poor

Poor
Rooms are dirty, unhigenic. very very poor rooms. never go there. no left in the hotel. blankets are very very very dirty, you can't sleep there for a micro miny second....very poor experince.
This review was submitted before 2018 and has not been verified.

2/10 Poor

Disrespectful
Expedia should not offer this hotel to anyone. Hotel did not have a room even though the booking was done 2 weeks in advance!!!
This review was submitted before 2018 and has not been verified.

2/10 Poor

feeling fail.
bad reception greeting. bad A/C not feel any cool but another room we walk pass....it's so cool !!!! feel not happy with this hotel. and i download offline map from Google.... its wrong position!!!! We have to walk so farrrrrrrrr.!!!!!
This review was submitted before 2018 and has not been verified.

2/10 Poor

disappointed
really disappointed because bad joking from reception staff.... he welcome us with this word"..... no room .... " but i already booking and paid full money. that's not good to do with us. hotel on 4th floor!!!! OMG
This review was submitted before 2018 and has not been verified.

2/10 Poor

怖いホテル
　駅で黄色いタクシー予約チケットを買うため行列に並ぶ、窓口でホテルの地図を渡し場所を確認して距離を積算し102ルビー・110ルビーを渡しつり銭を待つがつり銭を出す気配が無い後ろのお客がどけよと言う感じしょうがなくつり銭をもらわずタクシー乗り場へ、すぐにタクシーに乗車しホテルに向かうが途中で道の端に停車チケットはここまで、ホテルまでは50ルビーかかると言うメーターを見たら45ルビーここでひと悶着、相棒と50ルビー出すかと再出発、ホテル近くで道端の男にホテルの場所確認しているよう地図を見せても判らないホテルの電話番号を伝えたが電話を持っていない、道端の男が電話していた内容不明、運転手に伝え再々出発やっとホテル到着、ホテルは小さい入り口の三階(実際4階ぐらいある)にある看板発見エレベーターないのと、入り口に訪ねるがホテルは無いよと返事、予約しているのにおかしい、しつこく言われる、階段の折り返すところに又男部屋ないよ、二階登ったところに又男しつこく部屋ないよ、相棒がかまわず三階に登りフロント確認し私に呼びかけるまずは一安心、タクシー運転手・道端の男・ホテル前の四人の男皆詐欺師グループか、フロントに実際の事を伝えるが全然話にのらない、ただ笑っているだけお前らも詐欺師集団の一味か女性だったら本当に怖いホテルだ。
This review was submitted before 2018 and has not been verified.

2/10 Poor

overall the hotel is not good
This review was submitted before 2018 and has not been verified.

6/10 Good

This review was submitted before 2018 and has not been verified.

8/10 Very good

Close to market
It was good
This review was submitted before 2018 and has not been verified.

2/10 Poor

This review was submitted before 2018 and has not been verified.

4/10 Fair

This review was submitted before 2018 and has not been verified.

6/10 Good

Good by location
Good location, near metro station. Poor service, but you can ask for anything that you need.