Memphis International Airport (MEM) - 17 min drive
Memphis Central Station - 8 min drive
Area shuttle
Restaurants
The Lookout at the Pyramid - 4 min walk
Kay Kafe - 16 min walk
Wahlburgers - 4 min walk
Uncle Buck's Fish Bowl and Grill - 5 min walk
Comeback Coffee - 9 min walk
About this property
Big Cypress Lodge
At Big Cypress Lodge, you'll be just a 5-minute drive from Beale Street and FedEx Forum. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at The Lookout, which serves lunch and dinner. A bar/lounge and a terrace are offered, and in-room conveniences at this luxurious hotel include dryers and refrigerators. Fellow travelers say great things about the helpful staff and restaurant.
Languages
English, Spanish, Turkish
At a glance
Hotel size
103 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Parking
Onsite parking available only on request
Onsite self parking (USD 20.00 per night)
Secured onsite valet parking (USD 20.00 per night; includes in/out privileges)
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Bowling alley
What to do
Archery
Bowling alley
Shopping
Pool table
Working away
24-hour business center
Meeting rooms
Computer station
Conference space (5995 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Romance packages
Facilities
ATM/banking
Safe-deposit box at front desk
Terrace
Fireplace in lobby
24-hour fitness center
Shopping mall on site
Banquet hall
Firepit
Outdoor furniture
Accessibility
Elevator
Wheelchair accessible
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Room amenities
Be entertained
IPod docking station
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Minibar
Electric kettle
Bathrobes
Iron/ironing board
Dryer
Sleep well
Soundproofed rooms
Turndown service
Pillowtop mattress
Bed sheets provided
What to enjoy
Private indoor spa tub
Balcony
Fireplace
Individually furnished and decorated
Freshen up
Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free local calls
Food and drink
Refrigerator
Toaster
Free bottled water
Dining table
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
The Lookout - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Wahlburgers Wild - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Big Cypress Lobby Bar - Onsite lobby lounge. Open daily.
Wahlburgers Wild - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Refundable deposits
Deposit: USD 100 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 20.00 per accommodation, per night
Resort fee inclusions:
Additional inclusions
Business center/computer access
Fitness center access
Internet access (may be limited)
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 14.00 to 23.00 for adults, and USD 7.00 to 9.00 for children
Late check-out can be arranged for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per pet, per stay
Parking
Self parking costs USD 20.00 per night
Secured valet parking costs USD 20.00 per night with in/out privileges
Guests must contact this property in advance to reserve onsite parking
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Big Cypress Lodge Memphis
Big Cypress Lodge
Big Cypress Memphis
Big Cypress
Big Cypress Lodge Hotel
Big Cypress Lodge Memphis
Big Cypress Lodge Hotel Memphis
Frequently asked questions
Does Big Cypress Lodge offer free cancellation for a full refund?
Yes, Big Cypress Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Big Cypress Lodge?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Big Cypress Lodge?
Yes. Self parking costs USD 20.00 per night. Valet parking costs USD 20.00 per night.
What are the check-in and check-out times at Big Cypress Lodge?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge.
Is there an onsite casino at Big Cypress Lodge?
No, this hotel doesn't have a casino, but Southland Casino Racing (9-min drive) is nearby.
What is there to do at Big Cypress Lodge and nearby?
Have fun during the warmer months with activities such as archery. Additional recreation onsite includes bowling. Enjoy amenities like a 24-hour fitness center and private indoor spa tubs.
Are there restaurants at or near Big Cypress Lodge?
Yes, The Lookout offers American cuisine.
Does Big Cypress Lodge have rooms with private spa tubs?
Yes, each room has a private indoor spa tub and a deep soaking bathtub.
Does Big Cypress Lodge have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Big Cypress Lodge like?
Big Cypress Lodge is a short 20-minute walk from Beale Street and 5 minutes' walk from Bass Pro Shops at the Pyramid. Travelers say this hotel is in a good location.
Big Cypress Lodge Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
15 November 2024
This stay was amazing. The entire family enjoyed every second of it from the view at the top, the free shuttle service, the cabin feel in the room, the food and games and so much more. Service was exceptional and Alicia at the front desk went over and beyond throughout our entire stay. We will definitely be back.
Bridgette
Bridgette, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 November 2024
Hartley
Hartley, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 November 2024
Brad
Brad, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 November 2024
Some of the extra fees would have been nice to know about before booking and check in.
Lindsay
Lindsay, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Adrienne
Adrienne, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 November 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
28 October 2024
The Hotel was excellent, the restaurants were crap.
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
Great!
Verified traveller
1-night family trip
Verified Hotels.com guest review
2/10 Poor
28 October 2024
My stay was terrible! The water was turned off. We couldn’t take a bath the first night. The walls are paper thin. We couldn’t hear babies crying across the hall and someone beat on our wall at 9:30pm for no reason. The same person that we heard snore all night the previous night. The beds and pillows were very uncomfortable. The remote didn’t work to the tub. The lighting is terrible and not good to do work. My key card to open the door stopped working twice. I would never stay there again or recommend people stay there.
Marche
Marche, 4-night business trip
Verified Hotels.com guest review
6/10 Good
27 October 2024
There was no hot water during our stay. I’m sure this is not normal.
Tammi
Tammi, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 October 2024
Kerri
Kerri, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 October 2024
Brett
Brett, 2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
12 October 2024
colin
colin, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 October 2024
Amazing Experience
This was probably the nicest hotel room i have ever stayed in. It was well worth the cost. The added benefits of the stay made my experience so much better. You have to stay there if you are visiting the pyramid Bass Pro Shop!
Leif
Leif, 1-night family trip
Verified Hotels.com guest review
6/10 Good
6 October 2024
Everything was excellent. Breakfast was a joke. Brought the whole experience down!
Charles
Charles, 2-night family trip
Verified Hotels.com guest review
6/10 Good
5 October 2024
I expected friendlier staff
Was not told that you have to purchase a voucher for breakfast although the check in person did tell us the price of breakfast. Had to call the front desk to find something out and the person was very unfriendly and I had my room number wrong and she laughed at me even though my room number had nothing to do with the question. Went to make coffee in the morning and the coffee maker was missing the main part to brew the coffee so had to go out to get coffee. I didn’t know where to go found the coffee but turned out to be part of breakfast when I told the attendant that I did not have a part in my coffee maker she said I had to call the front desk and I thought she was going to take the coffee away from me (not friendly about it at all) this may all seem minor but when you pay $500 a night you want friendly people to talk to not someone who feels like they are doing you a favor for spending money there.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 October 2024
JOSE CARLOS
JOSE CARLOS, 1-night trip
Verified Hotels.com guest review
8/10 Very good
29 September 2024
Staff member that checked us in had difficulty understanding English. As well, She didn’t read the note in the computer about putting us close to an elevator, as we have a puppy that required trips outside and we literally had a 1/4 to a 1/3 mile walk to the elevator several times with a puppy that needed to go outside. Otherwise, our valet was very nice and courteous. Overnight desk staff was very nice when the puppy went out at 1:30 AM and again at 7 AM. Only other thing is the only thing wrong was the ability to have room service later in evening- nothing after 9pm or before 11 AM. The hotel is $350 a night, normally hotels of this “caliber” would have more accommodating hours. They have a buffet breakfast for $25, but obviously this precludes people that can’t leave their pets for long periods- room service should be available in the morning. Management should make a change to this.
Scott
Scott, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 September 2024
Anita
Anita, 2-night trip
Verified Hotels.com guest review
8/10 Very good
23 September 2024
Jim
Jim, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 September 2024
We enjoyed a great clean stay. Ashley at the front desk was absolutely amazing!
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 September 2024
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 September 2024
Richard
Richard, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 September 2024
Big Cypress Lodge is an excellent hotel with lovely rooms, lots of nice perks that you don't find at other hotels and most importantly, lovely staff. Ashley in particular went above and beyond whilst we were staying at the hotel and is a massive credit to the hotel. Wouldn't hesitate to stay there again!