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Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

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Exterior
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers
Premium bedding, in-room safe, desk, blackout drapes
Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout drapes

Overview of Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

3.5 star property
3.5-star hotel with restaurant, near Beale Street

7.4/10 Good

1,001 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is ₹9,055
Price available on 18/12/2022
Map
300 N 2nd Street, Memphis, TN, 38105

Room options

About this area

What's nearby

  • In Downtown Memphis
  • Beale Street - 21 min walk
  • FedEx Forum - 22 min walk
  • Bass Pro Shops at the Pyramid - 2 min drive
  • Mississippi River - 2 min drive
  • National Civil Rights Museum at the Lorraine Motel - 7 min drive
  • Memphis Zoo - 10 min drive
  • University of Memphis - 18 min drive
  • Southland Casino & Gaming - 12 min drive
  • Graceland - 11 min drive

Getting around

  • Memphis International Airport (MEM) - 15 min drive
  • Memphis Central Station - 9 min drive
  • Free area shuttle

Restaurants

  • Westy's - 4 min walk
  • Cafe Keough - 13 min walk
  • Bon Ton Café - 13 min walk
  • Flight Restaurant and Wine Bar - 14 min walk
  • McEwen's on Monroe - 14 min walk

About this property

Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

Crowne Plaza Memphis Downtown Hotel, an IHG Hotel puts you within a 10-minute drive of Beale Street and FedEx Forum. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Notes & Provisions, which serves breakfast and dinner. A bar/lounge, a fitness center, and a snack bar/deli are other highlights. The comfortable beds and breakfast get good marks from fellow travelers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property

Safety measures

Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 230 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 110 lbs)*
  • Service animals welcome
  • Specific rooms only*
  • Food and water bowls and off-leash area available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 50+ Mbps)

Parking

  • Onsite self parking (USD 22 per day; includes in/out privileges)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site

Offsite

  • Free area shuttle within 3 miles

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free local shuttle
  • Children's menu

What to do

  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (2320 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Notes & Provisions - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Fees & policies

Optional extras

  • Breakfast costs between USD 7 and USD 20 for adults, and USD 7 and USD 20 for children (approximately)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 1:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 10.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 60.00 per pet, per stay

Parking

  • Self parking costs USD 22 per day with in/out privileges
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to October

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Crowne Plaza Hotel Memphis Downtown
Crowne Plaza Memphis Downtown
Crowne Plaza Memphis Downtown Hotel
Crowne Plaza Memphis
Memphis Crowne Plaza

Frequently asked questions

Does Crowne Plaza Memphis Downtown Hotel, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Memphis Downtown Hotel, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?
As of 2 December 2022, prices found for a 1-night stay for 2 adults at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel on 18 December 2022 start from ₹9,055, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 110 lbs per pet. There's a charge of USD 60.00 per pet, per stay. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available.
Is parking offered on site at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?
Yes. Self parking costs USD 22 per day. RV/bus/truck parking is available.
What are the check-in and check-out times at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?
You can check in from 4:00 PM - anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?
No, this hotel doesn't have a casino, but Southland Casino & Gaming (12-min drive) is nearby.
What is there to do at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel and nearby?
Crowne Plaza Memphis Downtown Hotel, an IHG Hotel has a seasonal outdoor pool and a fitness center.
Are there restaurants at or near Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?
Yes, there's an onsite restaurant, Notes & Provisions. Nearby restaurants include Westy's (4-min walk), Cafe Keough (13-min walk), and Bon Ton Café (13-min walk).
What's the area around Crowne Plaza Memphis Downtown Hotel, an IHG Hotel like?
Crowne Plaza Memphis Downtown Hotel, an IHG Hotel is in Downtown Memphis, a short 6-minute walk from Renasant Convention Center and 10 minutes' walk from Bass Pro Shops at the Pyramid. Travelers say this hotel is in a good location.

Overall score and ratings

7.4

Good

7.8/10

Cleanliness

8.1/10

Staff & service

7.0/10

Amenities

7.3/10

Property conditions & facilities

7.0/10

Eco-friendliness

6/10 Good

Usually I can sense when I’m at a Crowne hotel but this hotel was just ok no big thrills
Curtis, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

James, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Mediocre and Disappointing
Crowne is supposed to be a nice hotel but I found it little better than a mid-range motel in a big building. At check-in I had to write my name and credit card info on a slip for incidentals because their computer was down (though they had a record of my reservation). There is no signage for parking and the lot entry meter did not respond to my room key so I had to take a stub an manually check out with parking. The restaurant was over priced, did not prepare my food in a timely fashion and the tortillas in my shrimp tacos were as stiff as cardboard. The overpriced stay did not include breakfast, though I doubt the $19 buffet price would have justified the food.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Mehmet, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Tabitha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

hotel stay
Shuttle service was great, room cleanliness was not great, bathroom shower didn’t work
Jeff, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Business center issue
Why in the world would any hotel have a business center/office in an open space between the bar and a high definition tv? I could not have privacy for my business meetings while my room was being cleaned.
Etienne, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ulonda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was courteous and very nice
Roselena, 2-night family trip
Verified Expedia guest review

2/10 Poor

Shawnna, 1-night trip
Verified Hotels.com guest review