Park Plaza London Waterloo offers a great location, putting you within a 15-minute walk of London Eye and Big Ben. The coffee shop/cafe is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Other highlights at this eco-certified hotel include an indoor pool, a fitness center, and a steam room. Fellow travelers like the location for the sightseeing and because it's just a short walk to public transportation: Lambeth North Underground Station is just steps away and Southwark Underground Station is 12 minutes.
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (GBP 50.00 per night)
Offsite parking within 0.3 mi (GBP 20 per day)
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2016
Safe-deposit box at front desk
Terrace
Fitness center
An indoor pool
Sauna
Steam room
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
48-inch LED TV
Pay movies
Home comfort
Climate-controlled air conditioning and heating
Minibar
Electric kettle
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
LED light bulbs
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 25.00 for adults and GBP 25.00 for children
Parking
Self parking costs GBP 50.00 per night
Parking is available nearby and costs GBP 20 per day (1640 ft away)
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).
Also known as
Park Plaza London Waterloo Hotel
Park Plaza Waterloo Hotel
Park Plaza Waterloo
Park Plaza London Waterloo Hotel
Park Plaza London Waterloo London
Park Plaza London Waterloo Hotel London
Frequently asked questions
Does Park Plaza London Waterloo offer free cancellation for a full refund?
Yes, Park Plaza London Waterloo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Park Plaza London Waterloo?
Yes, there's an indoor pool.
Are pets allowed at Park Plaza London Waterloo?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Park Plaza London Waterloo?
Yes. Self parking costs GBP 50.00 per night.
What are the check-in and check-out times at Park Plaza London Waterloo?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Park Plaza London Waterloo and nearby?
Park Plaza London Waterloo has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Park Plaza London Waterloo?
Yes, there's an onsite restaurant.
What's the area around Park Plaza London Waterloo like?
Park Plaza London Waterloo is in London City Centre, a short 2-minute walk from Lambeth North Underground Station and 12 minutes' walk from London Eye. Travelers say the area is walkable and good for families.
Park Plaza London Waterloo Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
21 November 2024
Christopher
Christopher, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 November 2024
Katherine
Katherine, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
Nice Stay
Park Plaza Waterloo was a very nice stay. Nice room, friendly staff and good gym. Only downside the pool was freezing. It says on the sign 27 degrees but it was definitely not and a lot of people said the same whilst in there. Apart from this a very pleasant stay and would return for a good spot close to tube in London.
Sarah
Sarah, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
Perfect
Great check in got a free upgrade . Everything was perfect
leanne
leanne, 2-night trip
Verified Hotels.com guest review
6/10 Good
11 November 2024
We stayed 3 nights on our final night we came back to find we had not been left any water, the teabags and milk had not been topped up we had no bath mat. We had to call reception at 11pm when we got back as also the tv had stopped working
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 November 2024
Hotel was really nice
Gary
Gary, 1-night trip
Verified Hotels.com guest review
8/10 Very good
9 November 2024
Hannah
Hannah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 November 2024
Jaffar
Jaffar, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
4 November 2024
Sashana
Sashana, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2024
Easy check in and check out process.
Querine
Querine, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 November 2024
Service was lovely. However rooms are not soundproof…Rooms above you could hear every step on the floorboards.
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
2 November 2024
Very well located hotel
Very well located hotel. Service and rooms good, the biggest disappointment was breakfast - chaotic and poor quality cooked food.
GARY
GARY, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 November 2024
Good location, modern and welcoming
R
R, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
29 October 2024
Nice room but ..
Nice room but tea station had no plug to plug kettle in . How to switch the lighting was complicated and I would imagine mind blowing for the less technical. Loved the Elemis products and the tea tray products. Free bottled water as well a bonus .
Richard
Richard, 1-night trip
Verified Hotels.com guest review
8/10 Very good
29 October 2024
QThe location is good, and the staff are very helpful. Relatively quiet at night, and the bed was comfortable. We didn't get the breakfast, but got local pastries instead.
Nastasya
Nastasya, 2-night trip
Verified Hotels.com guest review
6/10 Good
28 October 2024
No the best
Checkin took about 20mins. The process seems to take ages.
Breakfast was a joke. Went down at 7.45am to miss the 8am rush only to find a massive queue, almost out of the front door. They opened another room but started taking people from the middle of the queue and not the front. I waited 25mins and then spoke to someone who then took me round to the other room. The quality and availability of food was poor.
We booked this hotel as having 2 children with us we thought it would come in handy the following morning. You have to book a time slot and we tried once we checked in only to find all slots prior to our checkout were already taken.
Jason
Jason, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
Emma
Emma, 1-night trip
Verified Hotels.com guest review
6/10 Good
27 October 2024
adam
adam, 1-night trip
Verified Hotels.com guest review
6/10 Good
27 October 2024
Starting to look and feel tired.
Its an average hotel. Rooms are small. Aircon is hit and miss. The tvs never seem to work right.
Unfortunately maintenance is a major issue across the park plaza estate in london.
adam
adam, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
Relaxing stay
Good facilities. Tv issue was fixed promptly. All staff pleasant and helpful. Pool very good, nice size too. Comfortable bed and excellent bathroom. Good location next to Lambeth North tube, close to Lambeth and theatres, Old Vic and Young Vic!