2/10 Poor
11 October 2024
I've never been more appalled in my life. This was an expensive rental. I called as i was in the Uber to confirm information for checkin. I was asking to check in 30min early. Was told she would check and call me back...never called back.
Went to the 49ers game then to the hotel and couldn't get into the building. Called every number available through the callbox and emails presented and could not get in touch with anyone for an hour as i stood out on the street with my luggage. Ultimately had to book another hotel as it was close to midnight and i needed somewhere to go.
This was the second time having issues getting into the building and they refused to refund my stay. STEER CLEAR OF THIS PLACE!
Paul
Paul, 3-night business trip
Verified Expedia guest review