In Surabaya, Fairfield by Marriott Surabaya offers a serene retreat with a garden, coffee shop/cafe and an outdoor pool. Unwind with spa services like aromatherapy or sports massage at this upscale hotel where guests rave about the friendly staff.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Spa
Pool
Gym
Free parking
Laundry facilities
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant
Outdoor pool
Breakfast available
Health club
Valet parking
Children's pool
24-hour room service
Coffee shop/cafe
Spa services
Massage/treatment rooms
24-hour business center
Feel at home (6)
Children's pool
Rollaway/extra beds
Refrigerator
Cable/satellite TV service
Garden
Terrace
The current price is ₹2,961
₹2,961
₹3,583 total
includes taxes & fees
24 Mar - 25 Mar
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Junior Suite, 1 Bedroom, Smoking, City View
Junior Suite, 1 Bedroom, Smoking, City View
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Hair dryer
Rainfall showerhead
80 sq m
City view
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed
Room, 1 King Bed
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Private bathroom
Hair dryer
Coffee/tea maker
27 sq m
Sleeps 2
1 King Bed
View all photos for Room, 2 Twin Beds, Non Smoking
At Fairfield by Marriott Surabaya, you'll be within a 10-minute drive of Tunjungan Plaza. Guests can indulge in sports massages or aromatherapy, then grab a bite to eat at the coffee shop/cafe. Other highlights include an outdoor pool, a health club, and a fitness center.
Languages
English, Indonesian
At a glance
Hotel size
270 rooms
Arranged over 30 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age – 17
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 17
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site valet parking (IDR 50000 per night)
Wheelchair-accessible parking and van parking on site
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
Restaurant
Coffee shop
24-hour room service
Snack bar/deli
Water dispenser
Traveling with children
Children's pool
Working away
24-hour business center
8 meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
Safe-deposit box at front desk
Rooftop garden
Garden
Picnic area
Terrace
Health club
An outdoor pool
Spa services
Massage/treatment rooms
Vegan dining options
Vegetarian dining options
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Assistive listening devices in meeting rooms
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Height-adjustable showerhead
Transfer shower
Lever door handles
Room amenities
Be entertained
40-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Alarm clock
Rollaway/extra bed (surcharge)
Freshen up
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include sports massages and massages. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include a yukata (Japanese robe).
Dining
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 130000 per person
Children & extra beds
Rollaway beds are available for IDR 350000.0 per night
Parking
Valet parking costs IDR 50000 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Fairfield Marriott Surabaya Hotel
Fairfield Marriott Surabaya
Fairfield by Marriott Surabaya Hotel
Fairfield by Marriott Surabaya Surabaya
Fairfield by Marriott Surabaya Hotel Surabaya
Frequently asked questions
Does Fairfield by Marriott Surabaya offer free cancellation for a full refund?
Yes, Fairfield by Marriott Surabaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Fairfield by Marriott Surabaya?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Fairfield by Marriott Surabaya?
Sorry, pets aren't allowed.
Is parking offered on site at Fairfield by Marriott Surabaya?
Yes, there's free self parking.
What are the check-in and check-out times at Fairfield by Marriott Surabaya?
Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is noon.
What is there to do at Fairfield by Marriott Surabaya and nearby?
Fairfield by Marriott Surabaya has an outdoor pool, a health club, and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Fairfield by Marriott Surabaya?
Yes, there's an onsite restaurant that offers international cuisine.
What's the area around Fairfield by Marriott Surabaya like?
Fairfield by Marriott Surabaya is a short 12-minute walk from Ciputra World Mall and 9 minutes' walk from Al-Akbar Mosque.
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Fairfield by Marriott Surabaya Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
8.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
4 October 2024
Great hotel nice and clean. Near shopping mall. Fantastic hotel to stay with family.
MOHD ISKANDAR
MOHD ISKANDAR, 3-night trip
8/10 Very good
19 September 2024
Limited dining around the hotel
Kadiman
Kadiman, 2-night trip
10/10 Exceptional
16 October 2024
One of the best service hotel
Staying there was amazing. Staffs very helpful and polite. I got to say we appreciate staff Ms. Rahil so much for helping us check-in for one of our friends who was not feeling well after landing to Juanda airport. Thank you so much Ms. Rahil.
Keng Heng
Keng Heng, 1-night trip
8/10 Very good
4 December 2024
It was just better than average although could have been much better for their trademark.
Shahul Hameed
Shahul Hameed, 1-night trip
10/10 Exceptional
8 August 2024
Room is clean. Location convenient.
Chin Joo
Chin Joo, 3-night trip
10/10 Exceptional
19 July 2024
I liked everything that i faced in the hotel. It was a pleasant experience .
Oded
Oded, 1-night trip
10/10 Exceptional
6 May 2023
Clean, comfortable, friendly staff
Super clean, comfortable and nice hotel. The staff is incredibly friendly and will do anything to make sure you’re comfortable during your stay. This is by far the nicest hotel we’ve been at in Indonesia yet.
Marcus
Marcus, 1-night trip
6/10 Good
14 October 2024
Pillows and floormats were stained
AN YU
AN YU, 2-night trip
10/10 Exceptional
17 July 2022
Surabaya best value hotel
Excellent service from the breakfast team.
Nice pure juice and latte, delicious omelette.
Friendly reception and perfect security guards
Kenny Wai Chong
Kenny Wai Chong, 3-night trip
8/10 Very good
10 November 2023
It was good,
jeremy albert
jeremy albert, 5-night trip
10/10 Exceptional
5 August 2023
Good service and I am satisfied
Fransiscus
Fransiscus, 2-night trip
8/10 Very good
28 August 2023
My team was ferried from the hotel to conference premises so we didn’t hv our meals here. But the hotel and rooms are excellent, comfortable, clean and room service did well each day. We are grateful.
Tracey
Tracey, 5-night trip
2/10 Poor
14 August 2023
Many moths were in the room.
Flies were found at 2F lobby as well.
long ting
long ting, 1-night trip
4/10 Fair
25 July 2022
Not my cup of tea
The hotel so basic, dirty carpet/ old and lot dusk/ crumb behind the curtain.
I didn't expect this as Fairfield manage by Marriott. I had few time in different city and all much better. And some distance from amenities.
Verified traveller
2-night trip
2/10 Poor
12 August 2023
Many flys were found in my room. Cockroaches were observed near the refrigerator area.
Some flys were also observed in 2F lobby on the table and the floor. The hygiene should be improved.
long ting
long ting, 3-night trip
8/10 Very good
24 June 2022
Great stay but eat out
Great staff members, especially front desk. Housekeeping on 10th floor was perfect.
Only issue was dinner at the restaurant. Family of 5 and one dish delivered with long waiting periods. Food was of very poor quality and taste. Family finished their meals before my roast chicken was delivered. The chicken was tough and undercooked, upsetting my stomach overnight.
Next day, a customer on my floor returned his chicken untouched to the front desk complaining how hard the chicken was.
raymond
raymond, 2-night trip
10/10 Exceptional
5 February 2025
CORPORATION
CORPORATION, 5-night trip
10/10 Exceptional
29 January 2025
Verified traveller
3-night trip
10/10 Exceptional
24 January 2025
객실이 쾌적했습니다. 샤워실 온수가 미지근했습니다. 화장실 불빛이 불투명 유리벽을 통과하기 때문에 한밤중에 화장실 전기등을 켜면 침대쪽도 밝아집니다. 아침식사에 다양한 음식이 제공되었습니다. 인근에 도보로 10분 거리에 쇼핑몰이 있어서 편리했습니다.
Verified traveller
5-night trip
8/10 Very good
16 December 2024
SANGHYEON
SANGHYEON, 6-night trip
8/10 Very good
4 December 2024
Shahul Hameed
Shahul Hameed, 1-night trip
10/10 Exceptional
24 November 2024
M priyo
M priyo, 4-night trip
6/10 Good
15 October 2024
Pertunjukkan Wayang di belakang hotel sampai dengan jam 1 malam