Elephant & Castle Underground Station - 12 min walk
Restaurants
Starbucks - 1 min walk
The Ship, Southwark - 5 min walk
Rice Coming Noodle Bar - 1 min walk
Pret a Manger - 3 min walk
KFC - 3 min walk
About this property
CitySpace Borough
When you stay at CitySpace Borough, you'll be within a 15-minute walk of The Shard and London Bridge. This Georgian hotel is also just a 5-minute drive from Tower Bridge and Tower of London. Fellow travelers love the helpful staff. Public transportation is just a short walk: Borough Underground Station is steps away and London Bridge Underground Station is 10 minutes.
Languages
English, Greek, Romanian
At a glance
Hotel size
20 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Vikey mobile app before check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Snack bar/deli
Services
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Virtual front desk
Facilities
1 building/tower
Built in 1940
Safe-deposit box at front desk
Georgian architecture
Accessibility
Smooth flooring in public areas
Thin carpet in public areas
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Portable fan
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
More
Daily housekeeping
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 25 per pet, per stay
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
City Hotel
CitySpace
CitySpace Borough Hotel
CitySpace Borough London
CitySpace Borough Hotel London
Frequently asked questions
Does CitySpace Borough offer free cancellation for a full refund?
Yes, CitySpace Borough does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at CitySpace Borough?
Yes, cats and dogs are welcome. There's a charge of GBP 25 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at CitySpace Borough?
Sorry, there's no onsite parking at CitySpace Borough.
What are the check-in and check-out times at CitySpace Borough?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 10 AM. Contactless check-in and check-out are available.
What's the area around CitySpace Borough like?
CitySpace Borough is a short 1-minute walk from Borough Underground Station and 9 minutes' walk from The Shard.
CitySpace Borough Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.6/10
Staff & service
6.8/10
Amenities
7.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
2/10 Poor
16 December 2024
Please read before booking
Terrible plugs in the room only one worked there was damp on the ceiling above are heads room looked nothing like the photos feel ripped off the floor was more comfortable then the bed found someone’s hair on the pillows off arrival the door lock was had no back exposing the inside of it the light above the bed was held on by a wire and tape bathing in the hallway was a mess
George
George, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 December 2024
Clean and Great Location
Nice clean hotel in a great central location. Room was clean, bathroom was much nicer than comparable hotels I have stayed in.
Ian
Ian, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
27 November 2024
TV with no remote & wires loose.
no USB sockets to charge.
Bathroom & toilet facilities separate from room/down the corridor.
nicola
nicola, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
25 November 2024
Very poor compared to the last time I stayed
I have stayed before and was content, however my most recent stay failed to meet expectations.
Initially the online only check in didn't work, I was checked in but the code was invalid, needed to contact call centre for a new one to progress.
Got into the room to find it very cold with both heaters unplugged.
Then find TV missing the remote,
Settled in to very cold bed, but mattress was very lumpy and uncomfortable.
Had to queue for the shared showers in the morning and then when I got to the front there was no hot water. A cold shower after a cold night was rather unwelcome.
Michael
Michael, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
Afsana
Afsana, 1-night trip
Verified Hotels.com guest review
4/10 Fair
12 October 2024
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 October 2024
Small yet comfortable
Small but comfortable room, clean, smartly styled and fresh.
Would I stay again - Yes
Craig
Craig, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 October 2024
Joe
Joe, 4-night business trip
Verified Hotels.com guest review
2/10 Poor
3 October 2024
PUT A SIGN ON YOUR BATHROOM
NO SIGN TO THE BATHROOM, HAD TO CALL CUSTOMER SERVICE AND THE MAN HAD ME WALKING ALL OVER THE PROPERTY LIKE AN IDIOT FOR AGES UNTIL IT GOT TO THE POINT WHERE I WOKE UP A GUEST AND SHE POINTED ME TO THE BATHROOM. ABSOLUTELY RIDICULOUS. The customer service guy was somewhere on the other side of the world and sent me THE WRONG WAY bc his directions were WRONG.
Verified traveller
1-night business trip
Verified Hotels.com guest review
4/10 Fair
3 October 2024
The TV did not work
Thomas
Thomas, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 October 2024
Aisha
Aisha, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 September 2024
Deborah
Deborah, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 September 2024
Vicky
Vicky, 1-night trip
Verified Hotels.com guest review
6/10 Good
26 September 2024
Steve
Steve, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 September 2024
simon
simon, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 September 2024
We stayed on the second floor facing the street, very busy intersection and Borough station - very loud with street noises throughout the night. No lift which was tough but staff was great. Great beeakfastvpkacevroghtbnrcyvdoor!
Veronica
Veronica, 2-night trip
Verified Expedia guest review
10/10 Exceptional
23 September 2024
It is a good place to explore London
Uk
Uk, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 September 2024
This was my first experience getting a hostel alone and it was great!!!