The view from the room was lovely. The breakfast was delicious .The location was stunning. The part of town straight out of a picture book.
The staff were not very friendly and with the exception of the manager Ellen, who genuinely tried to help, were in fact inappropriate, condescending and difficult to deal with.
There was difficulty and unhelpfulness from the off, ie upon our arrival.
Also I could not believe it when on the morning of check out , I was given an answer which contradicted the printed material about check out.
Whilst the staff did try, we felt uncomfortable mainly from the reception staff.