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Excellence Riviera Cancun - Adults Only All Inclusive

5.0 star property
Adults-only beachfront property with spa, near Puerto Morelos Beach

Photo gallery for Excellence Riviera Cancun - Adults Only All Inclusive

View from room
Private beach, beach volleyball, beach bar, sailing
Exterior
Outdoor wedding area
Theatre show
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Pool
  • Bar
  • Free parking
  • Air conditioning
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • On a private beach
  • 10 restaurants and 11 bars/lounges
  • Full-service spa
  • 6 outdoor pools
  • Rooftop terrace
  • 24-hour fitness center
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Hot tub
  • Beach bar
Feel at home
  • Private bathroom
  • Separate bathtub and shower
  • Living room
  • Premium TV channels
  • Garden
  • Daily housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

View from room

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

Highlights

Terrace
Private plunge pool
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Separate bedroom
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View

Premium bedding, pillow-top beds, free minibar, in-room safe

Excellence Club Junior Suite Pool View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Jetted bathtub
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite Pool View

View from room

Excellence Club Junior Swim Up Suite Pool View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Jetted bathtub
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story Rooftop Terrace Suite Spa or Pool View

View from room

Two-Story Rooftop Terrace Suite Spa or Pool View

Highlights

Terrace
Private plunge pool
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2015
Separate bedroom
  • 98 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Spa or Pool View

Premium bedding, pillow-top beds, free minibar, in-room safe

Junior Suite Spa or Pool View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 62 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim-Up Suite Spa or Pool View

View from room

Junior Swim-Up Suite Spa or Pool View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 62 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean View

Premium bedding, pillow-top beds, free minibar, in-room safe

Junior Suite Ocean View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean Front

Premium bedding, pillow-top beds, free minibar, in-room safe

Excellence Club Junior Suite Ocean Front

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-Up Ocean View

View from room

Excellence Club Junior Swim-Up Ocean View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580

What's nearby

  • Puerto Morelos Beach - 8 min walk
  • Crococun Zoo - 3 min drive
  • Puerto Morelos Town Square - 8 min drive
  • Ojo de Agua Beach - 12 min drive
  • Petempich Bay - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive
  • Cozumel Intl. Airport (CZM) - 25.5 miles/41.1 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Market Cafe - ‬11 min walk
  • ‪The Kitchen Table - ‬1 min walk
  • ‪Bordeaux Restaurant - ‬10 min walk
  • ‪Sports Bar - ‬7 min walk
  • ‪Sensai - ‬16 min walk

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

Excellence Riviera Cancun - Adults Only All Inclusive offers a private beach where you can play volleyball or sip a drink at the beach bar, plus you'll be within a 10-minute walk of Puerto Morelos Beach. 6 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. The Kitchen Table, one of 10 restaurants, serves international cuisine and is open for breakfast and lunch. Other highlights at this luxurious property include 11 bars/lounges, a rooftop terrace, and a poolside bar. Fellow travelers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 440 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • Children (18 years old and younger) are not allowed
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • 10 restaurants
  • 11 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • On a private beach
  • Tennis lessons
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Kayaking
  • Sailing
  • Shopping

Working away

  • 4 meeting rooms
  • Conference space (104410 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Romance packages

Facilities

  • 9 buildings/towers
  • Built in 2004
  • ATM/banking
  • Rooftop terrace
  • Garden
  • 24-hour fitness center
  • Adjacent to a golf course
  • 6 outdoor pools
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Accessible airport shuttle

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Free international calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Composting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

MIILE SPA has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Dining

The Kitchen Table - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Agave - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Spice - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Chez Isabelle - This restaurant specializes in French cuisine and serves dinner only. Open daily.
Basmati - This restaurant specializes in Indian cuisine and serves dinner only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 3413.73 per vehicle (roundtrip, maximum occupancy 2)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No shows require payment in full, including taxes and service fee.

Also known as

Excellence Riviera Cancun Adults Only Puerto Morelos
Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adu
Excellence Riviera Cancun Adults Only All Inclusive

Frequently asked questions

Does Excellence Riviera Cancun - Adults Only All Inclusive offer free cancellation for a full refund?

Yes, Excellence Riviera Cancun - Adults Only All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Excellence Riviera Cancun - Adults Only All Inclusive?

Yes, there are 6 outdoor pools.

Are pets allowed at Excellence Riviera Cancun - Adults Only All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Excellence Riviera Cancun - Adults Only All Inclusive?

Yes, there's free self parking.

Is airport shuttle service offered by Excellence Riviera Cancun - Adults Only All Inclusive?

Yes, an airport shuttle is available. The charge is MXN 3413.73 per vehicle roundtrip.

What are the check-in and check-out times at Excellence Riviera Cancun - Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Excellence Riviera Cancun - Adults Only All Inclusive and nearby?

Have fun with onsite activities like kayaking, sailing, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, Pilates, and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 6 outdoor swimming pools. Excellence Riviera Cancun - Adults Only All Inclusive also has 11 bars, a private beach, and a 24-hour fitness center, as well as a sauna and a garden.

Are there restaurants at or near Excellence Riviera Cancun - Adults Only All Inclusive?

Yes, there are 10 onsite restaurants, featuring international cuisine.

Does Excellence Riviera Cancun - Adults Only All Inclusive have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

What's the area around Excellence Riviera Cancun - Adults Only All Inclusive like?

Excellence Riviera Cancun - Adults Only All Inclusive is a short 8-minute walk from Puerto Morelos Beach and 14 minutes' walk from Arrecife de Puerto Morelos National Park. Travelers say this property is in a good location.

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

A group of friends gathered to celebrate a few birthdays….The resort was spectacular!
Joseph, 6-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Kendra, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alejandro, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent! Highly recommend
Fantastic vacation spot. The best all inclusive hotel we have stayed at. The food was excellent - not just great for an all inclusive, but actually great. And the service is amazing everywhere. Good beach (not like Turks or Cayman but very nice), nicely designed pools. If you want an adults only resort that is very chill but isn’t all couples (we were parents and a 19 year old) this is an ideal spot.
Tracey, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Xiang, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Entertainment was limited, especially on rain days. It was nice enough, we have been to this resort several times, but this time just felt different, kind of MEH.
Kenneth Earl, 7-night trip
Verified Expedia guest review

8/10 Very good

Nice property. Friendly staff.
Tara, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Sean Patrick, 5-night trip
Verified Expedia guest review

10/10 Exceptional

I truly loved this place. I do wish they had more of a shuttle to cancuns hotel zone.. the food was fabulous, the servers and hosts were amazing.!! Mexico and Excellance exceeded my expectations!!
Cheryl, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Dana, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Drew, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Berry good
Keaton, 5-night trip
Verified Expedia guest review

8/10 Very good

Xochitl Denise Vega, 5-night trip
Verified Expedia guest review

10/10 Exceptional

William Robert, 7-night trip
Verified Travelocity guest review

10/10 Exceptional

Loved this property! Pros: Wonderful staff, great restaurant options, fun entertainment, lots of pools, clean, lovely!! Cons: Wished there was a buffet lunch option for our group. Highly recommend this resort!
Verified Travelocity guest review

10/10 Exceptional

Will certainly go back !!!!
Cannot say enough about this resort. It is over the top CLEAN and everyone from the grounds keeper to the managers are super friendly. It was our anniversary so they even went above to make our stay super special. The pools were super clean. The beach was nice and they had so much seating in the beach area.
Angela, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Right on beach, and only adults
Cindy, 6-night romance trip
Verified Expedia guest review

8/10 Very good

As Celiacs we didn’t know about dining options. But every dinner place had a couple gf options. Chez Isabelle was our favourite. Tipping was weird. No one seemed to want tips which was weird. But overall good experience
Matthew, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellence has amazing food the staff is amazing. The resort was very clean along with the pool and the beach area. I’ve gone to Mexico about eight times and this is the best place I’ve ever stayed. They had some good entertainment on the beach and at night. I felt totally pampered at this resort and I would highly recommend it.
Andrea, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Stunning resort ! 5 star plus ! The food and pools are incredible. Will be back
Lindsay Nicole, 7-night trip
Verified Expedia guest review

8/10 Very good

Santos was excellent at the pool. Prompt and attentive. I have stayed at this resort and many other Excellence resorts previously and it was always one of my favorites. I noticed that the quality has definitely dropped. Dining options have been reduced with the lunch buffet being eliminated and many restaurants being closed. With no option to make a reservation and limited availability the wait times for dinner seating became ridiculous with having to wait 90 minutes or more at times unless you ate dinnner at @ 6 PM and lined up outside from 5:30. Getting back to our room at 4:30 and still needed to wait to get it cleaned.The entertainment has also suffered with only one pleasant show being the Pop Star night. The standards have dropped and the cost has gone up. A bottle of wine that would cost probably $10. sold for $75. USD. Mexican night required you to purchase a bottle of wine to participate. The worst was actually being told to go to my room and order room service if wanted french fries at the pool as the pool side restaurant would not do take out. Standards have certainly dropped. Too bad as I really loved this chain and have stayed at all of the resorts multiple times in the past and recommended it to family and friends. I will have to find a new favorite all inclusive for future vacations.
Annette, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

This was a great vacation. The food was spectacular and the staff was the best! Entertainment was also great
Tony, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Alexandra, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was exquisite! From our beautiful and serene suite by the lazy river to the service in all the bars and restaurants. We will be going back!
Kimberly, 7-night romance trip
Verified Expedia guest review

8/10 Very good

The resort was nice. Staff were very personable. Food and drink options were good. There could have been more Vegan options. They have quite a few Vegetarian options, but not so much Vegan.
Kerry, 8-night romance trip
Verified Expedia guest review