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Crystalbrook Riley

5.0 star property
Luxury hotel with 2 bars/lounges, near Cairns Esplanade

Photo gallery for Crystalbrook Riley

Balcony
View from room
Outdoor pool, open 7 AM to 9 PM, pool cabanas (surcharge), pool loungers
2 bars/lounges, rooftop bar
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • Non-smoking
  • Bar
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Pool bar
  • Room service
  • Massage/treatment rooms
  • 6 meeting rooms
  • 24-hour front desk
Feel at home
  • Children stay free
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is ₹12,646
₹13,911 total
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Family Room - Urban View

View from room

Family Room - Urban View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 64 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room (Resort View)

Premium bedding, in-room safe, desk, blackout curtains

Family Room (Resort View)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 64 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Urban King

Premium bedding, in-room safe, desk, blackout curtains

Urban King

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Sofa bed - double
  • 69 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Resort King

Premium bedding, in-room safe, desk, blackout curtains

Resort King

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Sea View

View from room

Family Room, Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 64 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Panoramic Sea

Premium bedding, in-room safe, desk, blackout curtains

Panoramic Sea

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
Rainfall showerhead
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Sea King

View from room

Sea King

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Resort Twin

Premium bedding, in-room safe, desk, blackout curtains

Resort Twin

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • Resort view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Urban Twin

Premium bedding, in-room safe, desk, blackout curtains

Urban Twin

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Crystalbrook Flynn

  • Pool
  • Spa
  • Parking available
  • Free WiFi
9.2 out of 10, Wonderful, 764 reviews
The price is ₹11,315
₹12,447 total
includes taxes & fees
24 Feb - 25 Feb
Crystalbrook Flynn
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About the area

Map
131-141 Esplanade, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade - 1 min walk
  • Esplanade Lagoon - 11 min walk
  • Cairns Marlin Marina - 12 min walk
  • Cairns Central Shopping Centre - 13 min walk
  • Reef Fleet Terminal - 14 min walk

Getting around

  • Cairns Intl. Airport (CNS) - 10 min drive
  • Freshwater Station - 14 min drive
  • Redlynch Station - 16 min drive
  • Cairns Station - 19 min walk

Restaurants

  • ‪Muddy's Cafe - ‬4 min walk
  • ‪Flynn's Italian by Crystalbrook - ‬6 min walk
  • ‪La Pizza Trattoria - ‬6 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬4 min walk
  • ‪Atrium - ‬2 min walk

About this property

Crystalbrook Riley

When you stay at Crystalbrook Riley, you'll be within a 15-minute walk of Cairns Esplanade and Cairns Marlin Marina. You can visit the spa to indulge in massages, body wraps, or mani/pedis, and Asian cuisine is served at Paper Crane, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers love the pool and helpful staff.

Languages

English, Japanese, Spanish

At a glance

DONE

Hotel size

    • 311 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • The property charges 1 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • This property charges the following mandatory general deposits, collected at check-in: AUD 75 for the first night, AUD 50 for subsequent nights.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (AUD 15.00 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Pool table

Working away

  • 6 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals
  • Pool cabanas (surcharge)
  • Bike storage
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness center
  • An outdoor pool
  • Bicycle parking
  • Full-service spa
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • Double-glazed windows
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Reception hall
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Roll-in shower

Room amenities

Be entertained

  • IPod docking station
  • 55-inch flat-screen TV
  • Digital TV channels
  • First-run movies
  • Netflix

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Spa

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments.

Dining

Paper Crane - This poolside restaurant specializes in Asian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
Paper Crane Pool Side - This poolside bar specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Rocco - Overlooking the ocean, this rooftop bar specializes in Middle Eastern cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Calypso Club - Overlooking the ocean and pool, this bar specializes in seafood and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately AUD 42 for adults and AUD 21 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1 percent

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, and Wednesday:
  • Full-service spa

Children & extra beds

  • Rollaway beds are available for AUD 60.0 per day

Parking

  • Self parking costs AUD 15.00 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 9 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Riley Crystalbrook Collection Resort Cairns
Riley Crystalbrook Collection Resort
Riley Crystalbrook Collection Cairns
Riley Crystalbrook Collection
Riley a Crystalbrook Collection Resort
Crystalbrook Riley Hotel
Crystalbrook Riley Cairns
Crystalbrook Riley Hotel Cairns
Riley a Crystalbrook Collection Resort

Frequently asked questions

Does Crystalbrook Riley offer free cancellation for a full refund?

Yes, Crystalbrook Riley does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crystalbrook Riley?

Yes, there's an outdoor pool. Guests have pool access from 7 AM to 9 PM.

Are pets allowed at Crystalbrook Riley?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crystalbrook Riley?

Yes. Self parking costs AUD 15.00 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Crystalbrook Riley?

Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Crystalbrook Riley?

No, this hotel doesn't have a casino, but Reef Hotel Casino (13-min walk) and Cazalys Cairns (5-min drive) are both nearby.

What is there to do at Crystalbrook Riley and nearby?

Crystalbrook Riley has 2 bars, a spa, and an outdoor pool, as well as a 24-hour fitness center and a garden.

Are there restaurants at or near Crystalbrook Riley?

Yes, Paper Crane offers alfresco dining, Asian cuisine, and ocean views.

What's the area around Crystalbrook Riley like?

Crystalbrook Riley is in Cairns Central Business District, a short 10-minute drive from Cairns Intl. Airport (CNS) and 12 minutes' walk from Cairns Marlin Marina. Travelers give top marks for the hotel's prime location.

Crystalbrook Riley Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Great hotel in Cairns
Great hotel, lovely pool area and great restaurants and bars to enjoy the view over the sea. In a quiet area, good parking and easy 10min walk to restaurants and the marina.
Joyce, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Worth every penny
Amazing stay, great rooms. The pool is one of the best in AU
Broteen, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful
Just glorious
Vanessa, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Wes, 2-night trip
Verified Hotels.com guest review

6/10 Good

Dhruvil, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Mostly good
Good location on less busy end of Esplanade. Front desk, wait staff and housekeeping staff all super-friendly, efficient and helpful. Great pools. On the downside, the carpets in our room were badly stained. We were told they were going to be replaced. In the meantime they felt ikky and spoiled our room experience.
1-night trip
Verified Hotels.com guest review

4/10 Fair

The hotel was advertised as 4 star. There was no room service for breakfast. there were ants in our room. the pool was dirty. Service was good, people were super nice.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kim Hong, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the pool and the relaxing atmosphere around Crystalbrook. My husband and I loved the location with all the best places within walking distance. It was so convenient to have restaurants at the hotel. All of the staff were so lovely and helpful and our room was always cleaned beautiful.
Ella, 4-night romance trip
Verified Wotif guest review

10/10 Exceptional

Really great Hotel, friendly staff, nice pool, good rooms. A bit random with regards to housekeeping replacing things you use in the room, or not!
Joshua, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lovely modern and clean hotel
This was our second stay at Crystalbrook Riley and we had another 5 star experience. Rooms felt nice and clean and modern, wonderful pool and onsite facilities and restaurants. Walking distance from the Esplanade and everything we wanted to do in Cairns. Hoping to return sometime soon 😊
Dominic, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A beautiful property with stunning panoramic views of the sea & mountains. The pool & spa areas were wonderful. Breakfast was excellent. Within walking distance to restaurants, shops & activities.
Sharon, 7-night romance trip
Verified Lastminute guest review

10/10 Exceptional

Excellent location, beautiful property, and superb rooms. We had a full ocean view with balcony and really enjoyed the quality of the room's fittings and fixtures, especially the lighting. Only criticism is that the bars and restaurants close WAY too early around 10pm and the Rooftop Bar was closed on Weduand Thursday when we really wanted to go, that seems pretty mental to be honest!
alan victor, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wonderful… great staff very helpful… incredible outlook… bed was great. Would happily stay again.
Julie, 1-night romance trip
Verified Lastminute guest review

10/10 Exceptional

We always stay at the Chrystalbrook Riley and have stayed in various rooms, all very nice. It is walking distance to everything and parking is easy. 1. They have opened a new restaurant since our last visit, Calypso Club thinking this would provide more options for meals. The restaurants were closed both Paper Crane & Calypso therefore only providing pool food which does not have a good variety, not at all. When the restaurants have private functions they do not advertise this, when not prepared it does become an inconvenience especially if you have children. 2. It is one of the only hotels in Cairns that do not provide an outdoor or an indoor shower for those who have to check out and have a late flight time. They do offer the resort facilities; they are happy for you to use the pool and continue to spend money on drinks and food until you leave for the Airport. The downside and it’s a big one, ourselves and others were all told we could walk up the street to the Flynn to shower, dress and come back to pick up our luggage for the Airport. Not what I would expect for this hotel and the money you pay.
Angelika, 5-night romance trip
Verified Expedia guest review

8/10 Very good

We recently stayed at the Crystalbrook Riley, and overall, it was a good experience. However, a few aspects of the breakfast service left much to be desired. When paying for the buffet breakfast, it’s reasonable to expect that coffee would be included, but it wasn’t, which was disappointing. Additionally, the breakfast itself didn’t feel worth the price. The variety and quality of food didn’t quite live up to our expectations, especially for the cost. The service and table maintenance at the buffet were also underwhelming. Tables often weren’t cleared promptly, and the general atmosphere felt lackluster, which detracted from the overall experience. While the stay was enjoyable in other aspects, the breakfast certainly needs improvement to match the hotel’s standards.
Daniel, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Amazing view
Had a really good 4 night stay at Riley. Everyone was very helpful and tried their best to accomodate my request. Our view was fantastic and to die for. The robes could be better though. (Bit itchy to wear) Overall, I definitely recommend staying et Riley.
Lea, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paula, 3-night trip
Verified Lastminute guest review

8/10 Very good

I loved the cleanliness of the rooms, the view of the pool from our room was brilliant. One thing that I wasn’t a huge fan of was there was no room service where you could order food. As the room isn’t self contained sometimes it would have been nice if you could order food directly to your room. Also paper crane restaurant was a little disappointing as being a part of the hotel and being an Asian infused restaurant I would have liked to of ordered a fried rice, but no fried rice on the menu. Other than that it’s quite a nice place to stay.
Stacey, 5-night romance trip
Verified Wotif guest review

10/10 Exceptional

Christine, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Right on the Esplanade, easy walk to the central areas with all the restaurants, the marina, etc - but far enough away that it's quieter, not as noisy.
Douglas Scott, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location.
Allison, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jacqui, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely Hotel
Lovely hotel 11th floor views fantastic Room restocking was not good, often left without various towels Overall very nice
Michael, 5-night trip
Verified Hotels.com guest review