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FRONTDESK 500 Ervay Downtown Convention Ctr

Photo gallery for FRONTDESK 500 Ervay Downtown Convention Ctr

City view
Outdoor pool
43-inch TV with digital channels, streaming services
43-inch TV with digital channels, streaming services
1 bedroom, individually decorated, individually furnished

Overview of FRONTDESK 500 Ervay Downtown Convention Ctr

Entire apartment

FRONTDESK 500 Ervay Downtown Convention Ctr

3.5 star property
3.5-star apartment with outdoor pool, near Kay Bailey Hutchison Convention Center

8.2/10 Very good

12 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Kitchen
  • Non-smoking
Map
500 South Ervay St, Dallas, TX, 75201

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About this area

What's nearby

  • In Downtown Dallas
  • Kay Bailey Hutchison Convention Center - 10 min walk
  • Dallas World Aquarium - 18 min walk
  • American Airlines Center - 29 min walk
  • Dallas Museum of Art - 6 min drive
  • Reunion Tower - 2 min drive
  • Fair Park - 8 min drive
  • Cotton Bowl - 15 min drive
  • Dallas Zoo - 7 min drive
  • Dallas Market Center - 12 min drive
  • Southern Methodist University - 13 min drive

Getting around

  • Love Field Airport (DAL) - 21 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 28 min drive
  • Dallas Medical-Market Center Station - 12 min drive
  • Dallas Union Station - 14 min walk
  • West Irving Station - 18 min drive
  • St Paul Station - 11 min walk
  • Akard Station - 12 min walk
  • Convention Center Station - 13 min walk

Restaurants

  • Porto di Roma - 7 min walk
  • Weekend Coffee - 7 min walk
  • Dallas Chop House - 7 min walk
  • Pressbox Grill - 7 min walk
  • CBD Provisions - 8 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

FRONTDESK 500 Ervay Downtown Convention Ctr

All Frontdesk stays are contactless self-check-in and include Scout, our exclusive digital companion to guide you through everything you'll need before and during your time with us. We're also available 24/7 via text or phone and have a local team should you need anything.
Guests are required to follow all regional and building-specific COVID-19 policies. We continue to employ a professional cleaning staff adhering to OSHA and CDC guidelines to make sure your stay is clean and comfortable.

The Space:
Our 1 bedroom apartment with one queen bed, couch & air mattress has everything you need to enjoy your stay in Dallas! The kitchen is stocked with cookware to cook simple meals and a Keurig coffee maker to enjoy coffee in the mornings. You'll find stainless steel appliances, quartz countertops and a hardwood floor. A washer/dryer is located inside the apartment for your convenience. Take advantage of the 24-hour fitness center located onsite or cool off from the Dallas heat inside the pool. One free valet garage space is included with your reservation. Additional paid parking options are available nearby.

This is a historical building with original maple, concrete ceilings, open ducts, and exposed brick. Due to the building's age and location in the center of the city, you can expect to hear typical city center noises. If you are sensitive to aromas, this historical building is not for you.

Anything in the apartment is yours to use. Make yourself at home once you arrive. While traditional cable TV is not included in your stay, we do provide Roku TV's with apps like Netflix, Prime, Hulu, and more! Feel free to use these services with your own login and enjoy!

Guest Access:
You can access the building anytime after 3pm by using the lockbox to obtain the keys. We ask that you respect our home and the quiet hours of the community. Our home is not baby proofed, and may not be ideal for families with very small children, however, children are welcome at your own discretion.

Interaction with Guests:
Most of our guests prefer to let themselves in with our lockbox entry system, however, we can be available upon request and are always available via phone call or text message should any questions or issues arise.

The Neighborhood:
Located in the heart of downtown across from the Kay Bailey Convention Center. Walk to the Dallas Farmers Market, El Centro College, Reunion Tower, The Dallas World Aquarium, Museum of Art or the Majestic Theatre. Uptown, Baylor Medical Center or Fair Park is only minutes away.

Getting Around:
Uber is easily accessible given the popular location. DART & bus stops are a couple blocks away. Convenient to I-30, I-35 & Hwy 75.

Other Things to Note:
Please ensure you are booking with your full legal name. We have a strict 11am checkout. If you'd like to pay to check out later, the latest we can do is 1pm, at $25 per hour. Please let us know one day in advance if this is something you'd like to schedule!

At Frontdesk, a core value is to be a good neighbor. We extend this 5-star experience to you, our guests, as well as our property partners. This means we have a zero-tolerance policy for parties or gatherings. To ensure this in the most comfortable and least intrusive way possible, we use a noise sensor to detect the noise level inside of the suite. The number of people inside the suite may not exceed the reserved guest amount at any time. While we do not anticipate the need, following multiple warnings, we will utilize local law enforcement to ensure compliance. If removal is required, it will be done at the guest's expense. Thank you for respecting the community and our commitment to be a good neighbor.

House Rules:
Help us be a good neighbor by respecting and following our house rules.
Please be aware that while rare, violation of house rules is grounds for removal at the guest’s expense. If you have questions about our house rules, do not hesitate to reach out by tapping the Scout button on the right.

Quiet Hours
9pm-7am, daily. As with most communities, please keep music, movies, or other noise to a conversational level during the quiet hours.

Noise Monitoring
To ensure we’re being good neighbors, this suite is equipped with a noise sensor that measures decibels. There is no recording of audio, the device is active 24/7 and is located in the living area. If the noise exceeds a reasonable level, our Trust and Safety team will receive a notification and message you. To comply with community regulations, if the noise sensor becomes disconnected we will notify you if we need access to your stay to reconnect it.

We’re here for you
Please do not contact building staff. While our property partners know you’re staying with us, they will be unable to help with questions or concerns. For anything at all, tap the pink icon in the bottom right to talk to a live Frontdesk specialist.

Parties are Not Allowed
Disturbing other residents in this building will not be tolerated. While a rare occurrence, following warnings from your host triggered by the noise sensor or a complaint from a neighbor, you may be asked to leave at your own expense. Local law enforcement will be utilized if necessary.

No Smoking
We are a smoke-free community. This goes for balconies and in or around the building too. No smoking also includes vaping devices and candles. If evidence of smoking is found, a $500 fine will be assessed.

No Pets
Pets are not allowed. We likely would love your pet, but there will be a $500 fine for having a pet in the suite if not required by local regulations.

Professional Photo and Video Shoots
Commercial shoots of any kind, will not be tolerated. While we do encourage showcasing your stay on social media, chances are, if you are using professional equipment or your content will make a profit, it’s not allowed.

Mind the keys
The lockbox must remain locked at all times (if applicable). Some stays have auto-locking doors so keep the keys on you. If the keys are lost or unreturned a fee of up to $300 dollars will be assessed. A $75 fee will be assessed for overnight lockout service.

Packages and Mail Delivery
Please do not send anything to the suite. We are not responsible for receiving, lost, or undelivered packages.

Guests and Events
The number of guests must match the number of guests on your reservation. If you are anticipating more people please updated your reservation and confirm by messaging our city team prior to their arrival. Building events and celebrations are for permanent residents of this property only and not open to attending

Third-Party Bookings
The name on the reservation must be the guest present for the duration of the stay. Some booking platforms may have additional restrictions, please refer to your reservation.

Excessive Cleaning
Enjoy your stay, but be mindful of the cleanup. We employ a professional cleaning staff adhering to OSHA and CDC guidelines to make sure your stay is clean and comfortable. However, if it takes our staff longer than 2 hours to clean after your visit a $75 fee will be assessed.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeHome (VRMA & VRHP) and SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
  • Prior to arrival, you must complete online registration via a secure link
  • You will be asked to provide the property with a copy of your government-issued photo ID after booking
  • This property requires a successful background check to be conducted on all reserved guests. A valid government-issued picture ID will be required upon booking.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Free covered valet parking on site
  • Limited onsite parking (max 1 space per unit)
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage

Kitchen

  • Refrigerator
  • Microwave
  • Oven
  • Freezer
  • Paper towels
  • Coffee/tea maker
  • Toaster

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Towels provided
  • Shampoo
  • Soap
  • Toilet paper
  • Hair dryer

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 43-inch TV with digital service
  • Streaming services

Laundry

  • Dryer
  • Laundry detergent

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Guidebooks/recommendations
  • Iron/ironing board
  • No housekeeping

Things to do

  • Fitness center

General

  • 4 rooms
  • Individually decorated
  • Individually furnished

Fees & policies

Parking

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of SafeHome (VRMA & VRHP) and SafeStay (AHLA - USA).

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Onsite parties or group events are strictly prohibited.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit/debit cards. Cash is not accepted.

Also known as

Modern Industrial Apartments
Frontdesk | 500 Ervay Downtown Convention Ctr
FRONTDESK 500 Ervay Downtown Convention Ctr Dallas
Apts in Downtown walk to Convention Ctr by Frontdesk
FRONTDESK 500 Ervay Downtown Convention Ctr Apartment
FRONTDESK 500 Ervay Downtown Convention Ctr Apartment Dallas

Frequently asked questions

Does FRONTDESK 500 Ervay Downtown Convention Ctr offer free cancellation for a full refund?
Yes, FRONTDESK 500 Ervay Downtown Convention Ctr does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at FRONTDESK 500 Ervay Downtown Convention Ctr?
As of 28 November 2022, prices found for a 1-night stay for 2 adults at FRONTDESK 500 Ervay Downtown Convention Ctr on 30 November 2022 start from ₹4,819, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at FRONTDESK 500 Ervay Downtown Convention Ctr?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at FRONTDESK 500 Ervay Downtown Convention Ctr?
Yes, there's an outdoor pool.
Are pets allowed at FRONTDESK 500 Ervay Downtown Convention Ctr?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at FRONTDESK 500 Ervay Downtown Convention Ctr?
Yes, there's free valet parking. Onsite parking options include a garage (max 1 space per unit).
What are the check-in and check-out times at FRONTDESK 500 Ervay Downtown Convention Ctr?
You can check in from 3 PM - anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at FRONTDESK 500 Ervay Downtown Convention Ctr and nearby?
FRONTDESK 500 Ervay Downtown Convention Ctr has an outdoor pool and a fitness center.
Are there restaurants at or near FRONTDESK 500 Ervay Downtown Convention Ctr?
Yes. Nearby restaurants include Porto di Roma (7-min walk), Weekend Coffee (7-min walk), and Dallas Chop House (7-min walk).
Does FRONTDESK 500 Ervay Downtown Convention Ctr have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, a toaster, and a refrigerator.
What's the area around FRONTDESK 500 Ervay Downtown Convention Ctr like?
FRONTDESK 500 Ervay Downtown Convention Ctr is a short 10-minute walk from Kay Bailey Hutchison Convention Center and 16 minutes' walk from Dallas Museum of Art.

Overall score and ratings

8.2

Very good

8.0/10

Cleanliness

2.0/10

Staff & service

9.0/10

Amenities

7.0/10

Property conditions & facilities

8/10 Very good

Hannah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overnighter for the show in Deep Ellum!
Everything was as described. And the instructions on check in and check out were simple to follow. We felt very comfortable. It was walking distance to everywhere we needed to be. We’ll definetly be going back.
Erik, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dallas Stay
Awesome place to stay. Great location. Clean and Friendly people.
Pablo, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

It was not that clean and the furnishings were cheap and sparse.
Kaysha, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Old and smelly but I liked it.
100 year old building was very cool, but everything smelled like moth balls or formaldehyde. The room I really loved, view was amazing. Kitchen arc fault breaker kept popping, so kitchen activities were a little difficult, but overall I liked the place.
Matt, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

It was a pretty apartment and I loved all the big windows. I would have loved to have more than one television (maybe in one of the bedrooms). The public library is close by and there were at least 15 people that stayed outside all day and into the night so I was a little concerned about safety. Once in the building I did feel safe though. I traveled with myself and children so I was a little more cautious since I was the only adult.
Shelley, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Michael, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Debora, 2-night trip
Verified Expedia guest review

10/10 Exceptional

This was my second time booking this place, it’s always comforting and there’s so much room to relax and have a good time. The view is great and it’s local to many convenience stores and restaurants! Will definitely book again!
Juan, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

dirty bedding
first we can get into our paid for apartment although we phoned and advised that plane was delayed. then we were greeted by a bed with dirty linen full of hair, the sheets were never changed after the last occupant. the dishwasher still had dishes in. never again
Michael, 5-night business trip
Verified Hotels.com guest review