Smelled like dogs stayed in the lobby regularly, instead of a key it's a keypad so after you gave all your info you have to type in all your info into the portal again, our keypad was broken when we arrived after midnight, the soaps in the shower had fallen off the wall before we arrived, no phones, woke up in the morning to see that our window had been open all night and who knows how long before we got there, the AC was directly above one of the beds so it hits that bed directly all night, and no drawers!