Escape to Hotel Bardo, a tranquil retreat near the Tulum Mayan Ruins. Unwind at the spa, enjoy a meal at Milam restaurant or lounge by the outdoor pool; with free in-room WiFi and helpful staff always ready to assist.
Hotel Bardo puts you within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the restaurant. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a terrace. The helpful staff and overall property condition get good marks from fellow travelers.
Languages
English, German, Italian, Portuguese, Spanish
At a glance
Hotel size
30 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (18 years old and younger) are not allowed
Pets
Pets allowed (dogs only, up to 20 kg per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 9:00 AM–11:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Water dispenser
What to do
Snorkeling nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Garden
Terrace
Library
Television in common areas
Mosquito nets
Communal living room
An outdoor pool
Full-service spa
Lockers available
Outdoor entertainment area
Accessibility
Wheelchair-accessible restaurant
Stair-free path to entrance
Room amenities
Home comfort
Air conditioning
Ceiling fan
Minibar
Espresso maker
Bathrobes
Window screens
Sleep well
Down comforter
Blackout drapes/curtains
Premium bedding
Pillowtop mattress
What to enjoy
Private pool
In-room massage
Yard
Separate dining area
Separate sitting area
Freshen up
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
The onsite spa has couples treatment room(s). Services include deep-tissue massages and hot stone massages. The spa is open daily.
Dining
Milam - Onsite fine-dining restaurant.
Bardo's Bar - Onsite cocktail bar. Open daily.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 72 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 20 per accommodation, per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Also known as
Hotel Bardo Hotel
Hotel Bardo Tulum
Hotel Bardo Hotel Tulum
Frequently asked questions
Does Hotel Bardo offer free cancellation for a full refund?
Yes, Hotel Bardo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Bardo?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Bardo?
Yes, dogs are welcome, with a maximum weight of 44 lbs per pet. There's a charge of USD 20 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Bardo?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Bardo?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Bardo and nearby?
Have fun during the warmer months with activities nearby such as snorkeling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Bardo also has private plunge pools and a garden.
Are there restaurants at or near Hotel Bardo?
Yes, there's an onsite restaurant, Milam.
Does Hotel Bardo have any outdoor private spaces?
Yes, every room features a private pool, a private plunge pool, and a yard.
What's the area around Hotel Bardo like?
Hotel Bardo is in Tulum City Center, a short 18-minute walk from Dos Aguas Park.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Hotel Bardo Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
19 February 2025
Everything about the stay was enjoyable, the property is beautiful and the staff is great!
Shannon
Shannon, 3-night trip
10/10 Exceptional
14 March 2025
Excellence!
The entire vibe was inviting, relaxing and overall incredible. We were traveling for my husbands 50th birthday and Bardo was really beyond our expectations. The welcome that we got from “Alex” was the most sincere and incredible.
We will certainly be returning.
Shannon
Shannon, 3-night trip
10/10 Exceptional
23 February 2025
What an oasis! The rooms are intimate and perfect for a couples get away…food at both Bardo and Vida(sister restaurant) were really good and we did a couples massage with Abagail Gloria…OMG, they were the best! Alexandro up front helped us out and Martine at Vida was so good! We will definitely be back
Johanna
Johanna, 2-night trip
10/10 Exceptional
26 February 2025
Fantastic hotel
Fantastic hotel. Would recommend. Well placed away from the main strip which is a 10-15 min walk away. Good food and drink selection, more on the pricy side but you get what you pay for in comparison to pricing in downtown Tulum. The hotel has been well designed, there are leafy parts all around the side of the pool which offer privacy when sunbathing. They also do exercise and yoga classes in the morning and evening. Staff were super helpful with fantastic service.
Stephen
Stephen, 2-night trip
10/10 Exceptional
26 August 2024
Beautiful hotel, friendly staff, and conventionally located to downtown and Tulum beach.
Verified traveller
4-night trip
10/10 Exceptional
3 November 2024
We were very pleased with the privacy of our room, the interior design, and the outdoor shower. The staff was consistently attentive and courteous.
Russell
Russell, 9-night trip
10/10 Exceptional
8 August 2024
Excellent hotel! Incredible staff, gorgeous grounds, amazing pool, villas, food, cocktails, etc. We loved our stay!
Meredith
Meredith, 3-night trip
6/10 Good
19 November 2024
It’s very nice very much for the aesthetics the food is a 6/10 you’re better off going off the property and this is not all inclusive so have your coins ready everything costs and try to fly into Tulum or playa del Carmen instead of Cozumel
Jahnasia Nicole
Jahnasia Nicole, 2-night trip
10/10 Exceptional
6 November 2024
This hotel is absolutely gorgeous!! The facilities are impeccable and very new. The ambiance and decor are beautiful, the food is truly spectacular and the service is amazing. It is very close to town but not in it so you get the privacy and quiet within a 5 min drive from the shopping and dinning of Tulum. We LOVED it and recommend it 100%.
Ana Maria
Ana Maria, 2-night trip
10/10 Exceptional
6 October 2024
Definitely for the grown and sexy, very calm relaxing environment.
Rochelle
Rochelle, 3-night trip
10/10 Exceptional
6 October 2024
The most beautiful property I’ve ever been too. Can’t wait to come back and enjoy the incredible amenities and serene atmosphere. Staff went above and beyond at every turn.
Allison
Allison, 5-night trip
10/10 Exceptional
28 October 2024
This was the most amazing hotel stay we have had In a long time. My wife and I went for our 10 year anniversary and the staff was amazing from booking our car service to and from dinners to booking our excursions. They even played the World Series for us to watch we had to most amazing and relaxing time the drinks were excellent and so was the food. We will be back soon.
Elisa
Elisa, 3-night trip
10/10 Exceptional
14 July 2024
Great property in Tulum center. Nice rooms. Good staff and decent restaurant.
Kenneth
Kenneth, 2-night trip
10/10 Exceptional
11 July 2024
Really relaxing and very helpful staff from Mara the receptionist to the yoga instructor.
daniel
daniel, 2-night trip
10/10 Exceptional
1 September 2024
Loved it here! Especially my guy Jay and Leo. Great staff members. Made my experience alllll worth it!
Elijah
Elijah, 4-night trip
10/10 Exceptional
5 December 2024
My BF and I stayed at Bardo for 5 nights and really enjoyed the chill vibes and the chill music that played in the central pool/bar/restaurant area. The restaurant and bar offerings were very good though quite pricey - I was surprised to pay NYC prices for food and beverages but this was the case at all of the upscale restaurants we went to down by the beach. The spa was also really lovely - we did a couples massage and it was wonderful! Our room was spacious and felt very private. No issues with A/C as some may have mentioned in other reviews. We rented a car at the airport so were able to explore. The concierge was very helpful with suggesting a low-key, no minimum beach club so definitely ask for help on what you're looking to do!
Julie
Julie, 5-night trip
10/10 Exceptional
29 September 2023
Excellent stay!
Jamal
Jamal, 4-night trip
10/10 Exceptional
25 October 2023
Amazing staff, amenities, and rooms.
Blair
Blair, 5-night trip
10/10 Exceptional
15 July 2024
Amazing hotel. Quiet, clean and relaxing. Perfect for connecting. Room is beautiful and organic.
Jokathelin
Jokathelin, 4-night trip
10/10 Exceptional
14 April 2024
We loved it there! The stuff, the hotel,the food everything was beyond amazing. Will be back for sure thank you!
Ortal
Ortal, 3-night trip
10/10 Exceptional
27 March 2024
Amazing time in Tulum at an amazing property. The staff was wonderful, and the food was great. I would highly recommend to anybody looking for a peaceful get away.
Brandon
Brandon, 3-night trip
8/10 Very good
26 March 2024
Great property
Cheo
Cheo, 3-night trip
10/10 Exceptional
14 October 2023
Amazing place
Michelle
Michelle, 4-night trip
10/10 Exceptional
15 July 2023
Amazing property and the staff was impeccable. I would stay again also food was great .
Kiesha
Kiesha, 4-night trip
10/10 Exceptional
10 April 2024
Everybody at Hotel Bardo was great! Chef made a lot happen, bartenders were awesome, and the hostess was absolutely perfect! We are definitely visiting again!