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All properties in San Juan, Puerto Rico

Hotel Milano

Hotel with restaurant, near Pier 1

  • Free WiFi

Property renovations and closures

  • This property is closed from October 19 2020 to March 31 2021 (dates subject to change).

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Guest Room. Image 1 of 27.
1 / 27Guest Room
7.4.Good.
  • Terrible hotel, tenía goteras de pésima calidad, hotel de cero estrellas

    Sep 6, 2020

  • El hotel está excelente, es bastante sencillo y está localizado bien céntrico. No tengo…

    Jul 3, 2020

See all 290 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Convenient
Shopping
Safe
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 30 smoke-free guestrooms
  • Near the beach
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Terrace
  • 24-hour front desk

For families

  • Refrigerator
  • Private bathroom
  • Television
  • Terrace
  • Hair dryer
  • Elevator

What’s around

  • In Old San Juan
  • San Juan Gate - 8 min walk
  • La Fortaleza - 7 min walk
  • San Juan Cathedral - 7 min walk
  • Castillo de San Cristobal - 8 min walk
  • Pier 1 - 3 min walk
This property is closed from October 19 2020 to March 31 2021 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 Queen Bed
  • Superior Room, 1 Queen Bed
  • Superior Room, 2 Double Beds
  • Junior Room
  • Standard Room, 2 Double Beds

Location

  • In Old San Juan
  • San Juan Gate - 8 min walk
  • La Fortaleza - 7 min walk

What’s around

Landmarks

  • In Old San Juan
  • San Juan Gate - 8 min walk
  • La Fortaleza - 7 min walk
  • San Juan Cathedral - 7 min walk
  • Castillo de San Cristobal - 8 min walk
  • Pier 1 - 3 min walk
  • Convento de Los Dominicos - 10 min walk
  • Puerto Rico Convention Center - 2.7 mi / 4.3 km
  • Jose Miguel Agrelot Coliseum - 5.5 mi / 8.9 km
  • El Yunque National Forest - 20.8 mi / 33.6 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

At a glance

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Microwave in a common area

Things to do

  • Bicycle rentals nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Snorkeling nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Hair dryer

Be entertained

  • TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free international calls

Food and drink

  • Refrigerator
  • Microwave (on request)
  • Free bottled water

Special features

Dining

Punto de Vista - This restaurant specializes in international cuisine and serves lunch and dinner.

Small print

Also known as

  • Hotel Milano
  • Hotel Milano San Juan
  • Milano Hotel
  • Milano San Juan
  • Milano Hotel San Juan
  • Hotel Milano San Juan Puerto Rico
  • Hotel Milano Hotel
  • Hotel Milano San Juan
  • Hotel Milano Hotel San Juan

Optional extras

Late check-out can be arranged for an extra charge of USD 50.00 (subject to availability)

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Milano does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from October 19 2020 to March 31 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's discounted parking nearby.
  • Sorry, pets aren't allowed.
  • You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 50.00 (subject to availability). Contactless check-out is available.
  • Yes, Punto de Vista offers international cuisine. Nearby restaurants include Triana Tapas & Flamenco (3-min walk), Caficultura (3-min walk), and Mojitos (3-min walk).
  • No, this hotel doesn't have a casino, but Sheraton Casino (5-min drive) and Casino del Mar at La Concha Resort (11-min drive) are both nearby.
  • Have fun with nearby activities like cycling, boat tours, and scuba diving. Additional recreation nearby includes casino gaming and segway rentals.
7.4.Good.
  • 8.0.Very good

    Peaceful place to stay. Clean and rooms are well condition.

    3 night family trip, Jul 2, 2020

    Verified Expedia guest review

  • 2.0.Poor

    No parking too small

    1 night trip, Jun 30, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Do not go to this hotel

    The rooms are extremely deteriorated and don’t look anything like the pictures. The service from Hiram in the reception desk was terrible, lack of empathy and the opposite of customer service.

    Lucila, 1 night family trip, Mar 14, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    The location is excellent, in the heart of Old San Juan. But the hotel had a mildew smell and the air conditioner banged loudly all night making it very difficult to sleep.

    Heather, 1 night romance trip, Mar 13, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Great Location

    Nice place to stay in Old San Juan. Good location close to restaurants, bars and shopping. The building is old but the rooms are clean and comfortable.

    SARA, 2 night trip, Mar 8, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    The location was very nice being close to the Carnival cruise ship pier. Restaurants and shopping are close. Place was clean and served our purpose of a place to stay before getting on the cruise. Rooms small and old. TV was tiny and hanging from ceiling so unable to get a good view of it. Bathrooms really showed their age.

    1 night trip with friends, Mar 1, 2020

    Verified Expedia guest review

  • 4.0.Fair

    It was old and needed a lot of renovations. The room had a terrible musty smell. The elevators were old and ran very slow. We had to carry our luggage down two flights of stairs. The only good thing was it was close to restaurants and bars. Would never stay there again or recommend it to anyone.

    1 night family trip, Feb 29, 2020

    Verified Expedia guest review

  • 4.0.Fair

    I didn’t like that it was old, noisy and smelly. Didn’t have any other room available to move us

    1 night trip, Feb 28, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Cecking in was easy and the hotel lobby, while small and simple was nice enough. The room was a huge disappointment. The bathroom looks beat up and dingy. The furniture is dated and worn. The bed was hard and uncomfortable and the pillows were terrible. I generally don’t like to leave negative reviews, especially over a couple of minor issues, but the condition of our room warrants a bad review. For the price paid for a room here, you should expect more. I’ve had the misfortune of staying in some bad hotels over the years and this room ranks right there with them. We will NEVER come back to this hotel

    1 night trip, Feb 28, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Centrally located in Old San Juan. The room and corridors had a strong bad musty smell from the carpets and not well ventilated.

    2 night family trip, Feb 27, 2020

    Verified Expedia guest review

See all 290 reviews