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All-inclusive beachfront property with spa, near Quinta Avenida
The Playacar Palace is a small all-inclusive resort (as compared to it's sister the Moon…
Dec 20, 2020
Playacar Palace was an amazing hotel whose staff make you feel like you're family! I was…
Oct 21, 2020
Remember, collect 10 stamps, get 1 reward* night
Guests under 18 years old are not allowed in the spa.
This property requires that the ages of children entered during booking reflect their accurate ages at the time of travel.
Guests under 18 years old are not allowed in the health club or spa tub.
Guests under 18 years old are not allowed in the spa.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
Contactless check-out is available.
Individually-wrapped food options are available for dinner and through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
It was amazing. Exceptional service. Will definitely come back
4 night family trip, Oct 17, 2020
Verified Expedia guest review
What an amazing stay overall. From the moment of picking us up from the airport to dropping us back off, everyone was so welcoming and friendly. The Resort took safety very seriously during these COVID times. We stayed in the Governor’s Suite and it was beautiful.
Laura, 4 night trip, Oct 12, 2020
Verified Hotels.com guest review
The resort was wonderful. They did run out of some of the items throughout the week due to covid, but everything else was very good. We have stayed at many palace resorts and the biggest difference in this resort was the friendliness of the staff. They seemed “put off” to go above and beyond. Having said that we had a great time!
CHarles, 7 night family trip, Oct 10, 2020
Verified Hotels.com guest review
It’s is not the most flamboyant hotel . But it is well maintained ,clean and the staff is always eager to help. I recommend the Japanese restaurant , great hibachi show and the a la Carte dishes are good too . You can visit the Cozumel Palace and enjoy The restaurants the water activities for free.
Jcesar, 4 night family trip, Aug 30, 2020
Verified Expedia guest review
Property is beautifully situated on the beach and walking distance to main avenue. Great food and rooms. Not many food options. 2 restaurants and a buffet. Also nightly activities are done by 10pm. Great for older people, couples and families with young children
7 night family trip, Mar 13, 2020
Verified Expedia guest review
Nice welcome upon arrival, were greeted with flowers, chilled hand towel,( which was amazing after traveling) and a refreshing drink!! Bell hop showed us to our beautiful room, which faced the ocean and a partial pool view. Very Very clean and beautifully decorated hotel, and the aroma throughout the hotel is so wonderful, I bought some,to bring back home. Room service was all included in the all inclusive pkg. which was nice, the restaurants had excellent food and amazing service! Loved sitting at the pool and beach , being waited on by some awesome waiters and waitresses!! The pool was very clean!! As well as the beach and ocean, this resort and the staff were all AMAZING!! All the drinks were great, they have everything you could want or ask for!! Great property if you like a smaller resort that is very personal, and the pool and beach are right outside your door!! Definitely will return!!
C.Tucker, 6 night family trip, Mar 5, 2020
Verified Expedia guest review
Service was terrific. Food and drinks were fantastic. Security was visible. Property was clean and beautiful
6 night family trip, Mar 4, 2020
Verified Expedia guest review
Love that is was a small place everything close and very relaxing 😘
SandraTrujillo, 5 night family trip, Feb 19, 2020
Verified Expedia guest review
All the staff were courteous and friendly but Guadalupe was especially helpful and kind.
4 night family trip, Feb 14, 2020
Verified Expedia guest review
Beautiful place and great hospitality.Loved every bit of our stay at playacar
6 night family trip, Feb 3, 2020
Verified Expedia guest review