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Playacar Palace All Inclusive

4.5 star property
Luxury beachfront property with spa, near Playa del Carmen Main Beach

Photo gallery for Playacar Palace All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Property video
View from room
Couples treatment room(s), sauna, steam room, body treatments
View from room
Near Playa del Carmen Maritime Terminal and Main Beach, Playacar Palace All Inclusive offers a luxurious retreat. Relax at the white sand beach or by the pool with swim-up bar; indulge in spa treatments like hydrotherapy and manicures/pedicures. With free breakfast, shopping on site, and 3 restaurants to choose from, this property is perfect for soaking up the sun.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool

Feel at home (6)

  • Children's pool
  • Playground on site
  • Separate bathtub and shower
  • Premium TV channels
  • Garden
  • Terrace
The current price is ₹27,345
₹33,349 total
includes taxes & fees
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Superior Deluxe Partial Ocean View - Book 5 nights, Get 3 Free nights at Punta Cana

1 bedroom, premium bedding, free minibar, in-room safe

Superior Deluxe Partial Ocean View - Book 5 nights, Get 3 Free nights at Punta Cana

Highlights

Air conditioning
Free minibar items
LED TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Bathrobes
Private bathroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Honeymoon Suite Ocean View - King Size Bed

1 bedroom, premium bedding, free minibar, in-room safe

Superior Deluxe Honeymoon Suite Ocean View - King Size Bed

Highlights

Furnished balcony
Air conditioning
Free minibar items
LED TV
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 49 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

1 bedroom, premium bedding, free minibar, in-room safe

Superior Deluxe Ocean View - Kids & Teens Free

8.0 out of 10
Very good
(9 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Separate bedroom
Premium bedding
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Walk Out Suite Ocean Front - Kids & Teens Free

1 bedroom, premium bedding, free minibar, in-room safe

Superior Walk Out Suite Ocean Front - Kids & Teens Free

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Governor Suite Ocean View - King Size Bed

1 bedroom, premium bedding, free minibar, in-room safe

Superior Governor Suite Ocean View - King Size Bed

Highlights

Furnished patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Deluxe Partial Ocean View - Kids & Teens Free

1 bedroom, premium bedding, free minibar, in-room safe

Superior Deluxe Partial Ocean View - Kids & Teens Free

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Separate bedroom
Premium bedding
  • 49 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

1 bedroom, premium bedding, free minibar, in-room safe

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Furnished patio
Air conditioning
Free minibar items
LED TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 49 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room Superior with Sea View

1 bedroom, premium bedding, free minibar, in-room safe

Room Superior with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium with Sea View

1 bedroom, premium bedding, free minibar, in-room safe

Room Premium with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with Sea View

1 bedroom, premium bedding, free minibar, in-room safe

Suite with Sea View

  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Suite Deluxe with Sea View

1 bedroom, premium bedding, free minibar, in-room safe

Suite Deluxe with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Presidential with Sea View

1 bedroom, premium bedding, free minibar, in-room safe

Suite Presidential with Sea View

  • Sea view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Room Superior with Partial Sea View

1 bedroom, premium bedding, free minibar, in-room safe

Room Superior with Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

The Royal Haciendas All Inclusive

  • Pool
  • Spa
  • Free parking
  • Free WiFi
8.6 out of 10, Excellent, 1,810 reviews
The price is ₹21,667
₹26,477 total
includes taxes & fees
20 Jul - 21 Jul
The Royal Haciendas All Inclusive
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About the area

Map
Playa del Carmen, QROO

What's nearby

  • Playa del Carmen Maritime Terminal - 2 min walk - 0.2 km
  • Quinta Avenida - 3 min walk - 0.3 km
  • Playacar Beach - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 5 min walk - 0.5 km
  • Playacar Golf Club - 2 min drive - 1.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive
  • Cozumel Intl. Airport (CZM) - 12.1 miles/19.5 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Carl’s jr Playa - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Krispy Kreme - ‬3 min walk
  • ‪Tributo Restaurante & Bar - ‬3 min walk
  • ‪Senor Frog's - ‬4 min walk

About this property

Playacar Palace All Inclusive

At Playacar Palace All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just steps from Playa del Carmen Maritime Terminal. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 3 restaurants and the 2 bars/lounges are great places to grab a cold drink. Other highlights at this luxurious property include a poolside bar, a fitness center, and a sauna. The helpful staff and location get great marks from fellow travelers.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties
Dining availability limited at one or more venues

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, French, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 201 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
    • Guests who book a Honeymoon rate plan must present a valid marriage certificate issued less than 1 year prior to travel to receive the promotional benefits. The hotel reserves the right to amend the rate if valid proof is not provided.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–11:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Shopping
  • Pool table
  • Access to nearby outdoor pool
  • Bicycle rentals nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Accessible airport shuttle

Room amenities

Be entertained

  • IPod docking station
  • 21-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Jetted bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Awe Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Guests under 18 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 49 per person (roundtrip)

Children & extra beds

  • Airport shuttle service for children up to age 17 costs USD 49 (roundtrip)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the hot tub
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a security system, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property requires that the ages of children entered during booking reflect their accurate ages at the time of travel.

Also known as

All Inclusive Playacar Palace
Palace Playacar
Playacar All Inclusive
Playacar Palace
Playacar Palace All Inclusive
Playacar Palace Hotel Playa Del Carmen
Playacar Palace Mexico
Playacar Palace Resort
Playacar Palace Riviera Maya/Playa Del Carmen, Mexico
Playacar Palace All Inclusive Playa del Carmen
Playacar Palace Playa del Carmen
Playacar Palace All Inclusive All-inclusive property
car Inclusive inclusive prope

Frequently asked questions

Does Playacar Palace All Inclusive offer free cancellation for a full refund?

Yes, Playacar Palace All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Playacar Palace All Inclusive?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Playacar Palace All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Playacar Palace All Inclusive?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Playacar Palace All Inclusive?

Yes, an airport shuttle is available. The charge is USD 49 per person roundtrip.

What are the check-in and check-out times at Playacar Palace All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Playacar Palace All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (13-min walk) is nearby.

What is there to do at Playacar Palace All Inclusive and nearby?

Have fun with activities like cycling, parasailing, and scuba diving, and practice your swing at the nearby golf course. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Playacar Palace All Inclusive also has 2 bars, a sauna, and a steam room, as well as a garden and access to a nearby outdoor pool.

Are there restaurants at or near Playacar Palace All Inclusive?

Yes, there are 3 onsite restaurants.

Does Playacar Palace All Inclusive have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

What's the area around Playacar Palace All Inclusive like?

Playacar Palace All Inclusive is a short 7-minute walk from Playa del Carmen Main Beach and 3 minutes' walk from Quinta Avenida. The local area is good for families and and our guests say it is very walkable.

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Playacar Palace All Inclusive Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Food
Location
Room
Beach
Restaurant
Drinks
Family friendly
Recreation
Water

What guests liked

  • Dining options were excellent with good variety and high-quality dishes at the restaurants and buffet. (12 reviews)
  • The all-inclusive experience offered excellent food, drinks, and amenities with friendly and accommodating staff. (15 reviews)
  • The spa experience was amazing, providing a relaxing and rejuvenating experience for guests. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Clean,safe all around a very nice place
Sandra, 7-night trip

10/10 Exceptional

All Staff was super friendly and helpful. Treated us like kings. Service was excellent
Alan, 6-night trip

10/10 Exceptional

Great food and drinks. Staff is super friendly. I wish there was a better beach area.
Charlotta, 4-night trip

10/10 Exceptional

Had a great time at Playacar Palace. Would go again. Staff was great and the property was well maintained. Very happy with the experience.
Kavin, 6-night trip

10/10 Exceptional

Good location and excellent staff
Argiris, 14-night trip

10/10 Exceptional

Everything about our 5 night stay was perfect. The resort is super clean, every employee was outstanding, from the check in to the wait staff, recreation staff, housekeeping, and bar tenders.
Sonya Maria, 5-night trip

10/10 Exceptional

Sotero el del buffet went above and beyond and served us traditional Mexican food and gave us a very well experience
Yusley, 6-night trip

10/10 Exceptional

Excellent location and cleanliness far exceeded our expectations.
Jaime, 4-night trip

8/10 Very good

Loved the location and access to nice beach(es). Staff are amazing and so friendly 😉 Buffet was ok. Really enjoyed our vacation
Sandra, 8-night trip

8/10 Very good

Generally very well kept and staffed. Pool and beach access needs a little bit of upkeep, as it's hard run in places, but is otherwise immaculate.
Scott, 6-night trip

10/10 Exceptional

Great location and staff was friendly
Moshe, 7-night trip

10/10 Exceptional

Super nice and helpful staff. Not too crowded. Amazing food options and high quality dishes.
Thomas, 6-night trip

10/10 Exceptional

We enjoyed our stay and will recommend it to others
Joyce Ann, 4-night trip

8/10 Very good

Our servers were so friendly and helpful.
Janice, 5-night trip

6/10 Good

The
Branko, 6-night trip

10/10 Exceptional

Great option for family vacation. Lots of activities for kids to enjoy. Friendly and helpful staffs. Dinner choices is bit less but good enough for short time stay. Will recommend this resort for family!
Xin, 7-night trip

10/10 Exceptional

The best of the best in playacar

Everything is amazing here from service to food to rooms you won’t be disappointed it’s a small resort with the most personal service for everyone.
James, 3-night trip

8/10 Very good

Honeymoon relaxation - the resort was great! We did wish that there would have been an area by the pool without kids though.
Laura, 9-night trip

10/10 Exceptional

We loved our stay there. Staff was super nice !
Jessica, 3-night trip

8/10 Very good

Small hotel with fewer amenities please note they send tou to Cozumel for advertise kayak and paddle amenities. Excellent service and personal
Mariela, 4-night trip

10/10 Exceptional

I really liked the quality of the food and food options it really stood out to me vs. other all inclusive hotels I’ve stayed at. The only downside was I was told I had a VIP room but had no balcony and our room had a ton of fruit flies maybe from previous people spilling food or drinks in the room perhaps?
Diana, 3-night trip

10/10 Exceptional

Very clean facility. Excellent customer service.
GURURAJ, 4-night trip

10/10 Exceptional

It wasn't our first time at the Palace Resorts and it definitely won't be our last. Everything - service, food, staff - at the hotel was amazing. We had such a lovely time here Strongly recommend.
Ekaterina, 8-night trip

10/10 Exceptional

Friendly stuff
Cristian, 5-night trip

8/10 Very good

Great resort, terrible beach in summer

The Playacar Palace has a great location near Playa del Carmen with easy access to shopping and the ferry to Cozumel. The food, drinks and staff are top notch. Rooms are comfortable. All common areas except restaurants are open air so it's warm and humid most of the time - could be a plus or minus depending on who you are. The worst thing about our stay in late June was the Sargassum algae/seaweed. We know it's always bad in this area in the summer, but the stink creates an ever present odor and of course the beach is impossible to swim at. Because this hotel sits so close to the water, you get a lot more effect from the sargassum than at other properties, like when we stayed at the Moon Palace properties. We took a day trip to Cozumel and there was no sargassum issue - if you want to get on a beach, that's the only way. We felt bad for a wedding party taking photos on the bit of sand not covered with a large pile of unsightly yuck right behind them. While we really enjoyed out stay, I'd try the Cozumel Palace in the summer instead - there's no beach, but no sargassum issue. Effectively the Playacar Palace has no beach in the summer and suffers from bad smells and unsightly red brown nastiness covering the water and sand. Put this property on a clean beach, effectively Cozumel Palace, and it would be amazing!
Joel, 6-night trip