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Eterna Tulum

3.5 star property
Tulum hotel with outdoor pool and restaurant

Photo gallery for Eterna Tulum

Outdoor pool, open 7:00 AM to 11:00 PM, pool loungers
Building design
Bar (on property)
Hallway
Hallway
Escape to Eterna Tulum, where laid-back vibes meet warm Mexican hospitality. Unwind with a hot stone massage or soak up the sun at the rooftop terrace and poolside bar. With free in-room WiFi, cycling activities, and delicious Tex-Mex cuisine at Perpetua restaurant, this hotel near Tulum Mayan Ruins is perfect for those seeking adventure and relaxation.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Spa
  • Bar
  • Pool
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Pool bar
  • Swim-up bar
  • Coffee shop/cafe
  • Spa services
  • Airport shuttle
  • Beach shuttle
  • Theme park shuttle
  • Shopping center shuttle

Feel at home (6)

  • Kitchenette
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is ₹5,535
₹7,017 total
includes taxes & fees
13 Mar - 14 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, individually decorated

Junior Suite

Highlights

Deck/patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
  • 55.65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Hypo-allergenic bedding, minibar, individually decorated

Suite

Highlights

Deck/patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
  • 67.35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Pool

Hypo-allergenic bedding, minibar, individually decorated

Junior Suite Pool

Highlights

Deck/patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 55.65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Pool

Hypo-allergenic bedding, minibar, individually decorated

Deluxe Pool

Highlights

Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Kitchenette
Refrigerator
Hypo-allergenic bedding
  • 38.34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe

Hypo-allergenic bedding, minibar, individually decorated

Deluxe

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Refrigerator
Hypo-allergenic bedding
Blackout drapes/curtains
  • 38.34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Plus Pool

Hypo-allergenic bedding, minibar, individually decorated

Suite Plus Pool

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 67.35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Plus

Hypo-allergenic bedding, minibar, individually decorated

Deluxe Plus

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Refrigerator
  • 38.34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Copal Tulum Hotel

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.6 out of 10, Excellent, 924 reviews
The price is ₹8,613
₹10,655 total
includes taxes & fees
13 Mar - 14 Mar
Copal Tulum Hotel
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About the area

Map
Calle Cobá Manzana 44 Lote 001 La Veleta, 001, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 4 min drive - 4.0 km
  • Gran Cenote - 6 min drive - 6.2 km
  • Tulum Mayan Ruins - 9 min drive - 5.5 km
  • Tulum Beach - 12 min drive - 6.3 km
  • Playa Paraiso - 19 min drive - 8.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 42 min drive
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Sukhothai - ‬8 min walk
  • ‪Asian Bodega - ‬11 min walk
  • ‪El Camello Jr - ‬9 min walk
  • ‪El Tio - ‬10 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬7 min walk

About this property

Eterna Tulum

Eterna Tulum features a rooftop terrace and puts you just a 5-minute drive from Tulum National Park. Guests can indulge in deep-tissue massages and enjoy Tex-Mex cuisine at Perpetua, which is open for breakfast and lunch. There's an outdoor pool and a poolside bar, and in-room conveniences include refrigerators and microwaves.

Languages

English, Italian, Spanish

At a glance

DONE

Hotel size

    • 25 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staffed during limited hours
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (18 years old and younger) are not allowed
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free secured, uncovered on-site self-parking
    • Free uncovered on-site extended parking
    • Wheelchair-accessible parking on site
    • Free off-site parking within 3 ft
    • Street parking available
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Ferry terminal shuttle*
    • Bus station shuttle*
DONE

Off-site

    • Beach shuttle*
    • Shopping centre shuttle*
    • Theme park shuttle*
DONE

Other information

    • Smoke-free property
    • Clothing optional (nudity permitted in public areas)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Water dispenser

What to do

  • Beach shuttle (surcharge)
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Snorkeling nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Ziplining nearby

Working away

  • Coworking spaces

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Beach shuttle (surcharge)
  • Bicycle rentals
  • Bike repair services
  • Electric bike charging stations
  • Bike cleaning
  • Bike storage
  • Pool loungers
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 2021
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Mosquito nets
  • Communal living room
  • An outdoor pool
  • Bicycle parking
  • Spa services
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Water dispenser
  • Reception hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Handrails in stairways
  • Stairway handrail height (inches): 60
  • Front entrance ramp
  • Wheelchairs available on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • 4 stairs to reach property

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated
  • Heated floors

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Electrical adapters/chargers

Food and drink

  • Chef
  • Champagne service
  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and hot stone massages.

Dining

Perpetua - This poolside restaurant specializes in Tex-Mex cuisine and serves breakfast, brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Refundable deposits

  • Deposit: MXN 2000 per accommodation, per stay
  • A damage deposit of MXN 2000 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: MXN 20 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 3000 per vehicle (one-way, maximum occupancy 5)
  • Ferry terminal shuttle and bus station shuttle service is offered for an extra charge
  • Beach shuttle, shopping center shuttle, and theme park shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of MXN 400 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 11:00 PM
  • Guests under 18 years old are not allowed in the swimming pool
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Clothing is optional at this property.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number 71774021

Also known as

Eterna Tulum Hotel
Eterna Tulum Tulum
Eterna Tulum Hotel Tulum

Frequently asked questions

Does Eterna Tulum offer free cancellation for a full refund?

Yes, Eterna Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Eterna Tulum?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 11:00 PM.

Are pets allowed at Eterna Tulum?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Eterna Tulum?

Yes, there's free self and extended parking.

Is airport shuttle service offered by Eterna Tulum?

Yes, an airport shuttle is available. The charge is MXN 3000 per vehicle one-way.

What are the check-in and check-out times at Eterna Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of MXN 400 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Eterna Tulum and nearby?

Have fun with nearby activities like hiking, skydiving, and snorkeling. Additional recreation nearby includes spelunking, ecotours, and segway rentals. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a garden.

Are there restaurants at or near Eterna Tulum?

Yes, Perpetua offers alfresco dining, Tex-Mex cuisine, and pool views.

Does Eterna Tulum have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a microwave.

What's the area around Eterna Tulum like?

Eterna Tulum is a short 15-minute walk from Holistika Art Walk and 18 minutes' walk from Dos Aguas Park.

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Eterna Tulum Reviews

Reviews

8.4

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

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