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Reviews

9.0

Superb

9.1/10

Cleanliness

8.8/10

Staff & service

8.9/10

Amenities

8.9/10

Property conditions & facilities

Reviews

10/10 Exceptional

Dena, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Jesus, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Great location and great service - the onsite team is favoulous - the giant roaches and we found a scopion on the kitchen if my son was bitten this could have turn out to be a nightmare- close to the jungle so it may be expected just know what you getting into - if you get freaked out by roaches and scopions this is not the properly for you. we have to constantly be on our guard my wife would not leave my kids to sleep on their own.
Manuel, 13-night family trip
Verified Expedia guest review

10/10 Exceptional

Pool is amazing/Clean. Community feels very safe, and Condo grounds are beautiful and quiet. You are walking distance from Playacar center great for shopping and eating.
Melissa, 6-night family trip
Verified Expedia guest review

8/10 Very good

Positive: secure, facilities in good shape, parking, location Opportunities: room was not cleaned during my stay
AGUSTIN, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

ANA LORENA, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

My family and I were so happy to stay at the paseo del sol. We were so excited about the apartment and the location of the property. We are so excited to come back to Paseo del sol to stay at..
Alfonso Figueroa, 6-night family trip
Verified Expedia guest review

8/10 Very good

Overall we enjoyed our stay at paseo del sol, there was some miscommunication in the beginning regarding our late check in, but after that everything went well. The hotel is in a secured community which made us feel safe, and the beach and plaza were at walking distance. After getting our bracelets, it was very easy to go in and out of the community. We really liked that the condo we had was suitable for 6 people and had its own kitchen with all the utensils needed, which saved us some money from eating out. The pool at the condo is very nice, the water is pleasing and the area was kept pretty clean. If you're thinking of visiting playa del carmen with a big family, this is a very good place to stay at 👍
Miriam, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Affordable. 3 bedrooms/2 full bathrooms. Clean. Very friendly and always helpful staff! We asked for anything and it was in our room in minutes. They helped with phone calls in Spanish. Gave us advice about places we were going to. Can not praise them enough! Our condo was clean, spacious, and nicely decorated.
Cynthia, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Our condo was very nice and clean. We arrived late Sunday night and one of the room air conditioners did not work and Paseo had staff fix it Monday morning. We so appreciate that. We had our own car and parking in the lot was no problem at all. All of Playacar is gated and it was quite difficult a few times getting back in, until we asked for a property bracelet, that we did not know we needed. After that, it was easy to get in and out of the gates. The pool is beautiful, except it was extremely warm. If you come to the Playa Del Carmen area during summertime, just beware the seaweed is a major problem, that cannot be helped. Overall, we had a nice stay.
6-night family trip
Verified Expedia guest review