Hotel Riu Palace Las Americas - Adults Only- All Inclusive

4.0 star property
Adults-only beachfront property with spa, near Tortuga Beach
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Riu Palace Las Americas - Adults Only- All Inclusive

Poolside bar
Deep-soaking bathtub
Aerial view
Interior entrance
View from property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 7 restaurants and 5 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Health club
  • Sauna
  • Beach sun loungers
  • Beach towels
  • Pool bar
  • Swim-up bar
  • 24-hour room service

Feel at home (6)

  • Separate sitting area
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 38 of 38 rooms

Junior Suite, 2 Bedrooms (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Ceiling fan
2 bathrooms
  • 35 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, Jetted Tub, Ocean View (L)

Highlights

Balcony
Separate sitting area
Private outdoor spa tub
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Shower/tub combination
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bidet
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Ceiling fan
2 bathrooms
  • 35 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

Suite, Ocean View (B2C)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Shower/tub combination
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Jetted bathtub
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (B2C)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Connecting Rooms (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Bidet
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Bidet
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (E)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Connecting Rooms (E)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (E)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Ocean View (C)

Highlights

Balcony
Separate sitting area
Private outdoor spa tub
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Ceiling fan
2 bathrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Ceiling fan
2 bathrooms
  • Sleeps 6
  • 2 Double Beds

Suite, Ocean View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bidet
Bathrobes
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (U)

Highlights

Balcony
Separate sitting area
Private outdoor spa tub
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Shower/tub combination
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (E)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (M)

Highlights

Balcony
Separate sitting area
Private outdoor spa tub
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

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About the area

Map
Blvd. Kukulcan, Km 8.5, Manzana 50, Lote 4, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Cancun Convention Center - 10 min walk
  • Gaviota Azul Beach - 12 min walk
  • Forum Beach - 12 min walk
  • Tortuga Beach - 3 min drive
  • Hotel Zone Beaches - 16 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive
  • Tulum Intl. Airport (TQO) - 155 min drive

Restaurants

  • ‪Riu - ‬3 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Turquesa Restaurant - ‬3 min walk
  • ‪Kawachi Specialty Restaurant - ‬3 min walk
  • ‪Hotel Miramar - ‬3 min walk

About this property

Hotel Riu Palace Las Americas - Adults Only- All Inclusive

At Hotel Riu Palace Las Americas - Adults Only- All Inclusive, you can hit the beach to play volleyball or relax in a sun lounger, plus you'll be within a 15-minute walk of Cancun Convention Center. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and mani/pedis. Don Roberto, one of 7 restaurants, serves breakfast, lunch, and dinner. Other highlights at this all-inclusive property include 5 bars/lounges, a poolside bar, and a health club. The pool and helpful staff get great marks from fellow travelers.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Languages

English, German, Spanish

At a glance

DONE

Hotel size

    • 372 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11 PM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 21
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • 7 restaurants
  • 5 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Sailing
  • Personal watercraft (motorized)
  • Snorkeling
  • Shopping
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Scuba diving nearby

Working away

  • Meeting room
  • Computer station
  • Conference space (2099 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Garden
  • Television in common areas
  • Piano
  • Health club
  • Adjacent to a golf course
  • 3 outdoor pools
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • 100% renewable energy
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Closed captioned TV

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Partially open bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Renova Spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Don Roberto - This buffet restaurant serves breakfast, lunch, and dinner.
Sakura - This diner specializes in Japanese cuisine and serves lunch only. Open daily.
Los Arcos - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Krystal - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Black & White - This steakhouse serves dinner only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Also known as

Riu Americas
Riu Las
Riu Las Americas
Riu Las Americas All Inclusive
Riu Las Americas Palace
Riu Palace Las
Riu Palace Las Americas
Riu Palace Las Americas All Inclusive Adults Cancun
Riu Palace Las Americas All Inclusive Cancun
Riu Palace Las Americas Cancun
Riu Palace Las Americas All Inclusive Adults
Riu Palace Las Americas Adults Cancun
Riu Palace Las Americas Adults
Riu Palace Las Americas All Inclusive
Riu Palace Las Americas All Inclusive Adults Only
Riu s Americas Inclusive Adul

Frequently asked questions

Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Palace Las Americas - Adults Only- All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?
Yes, there are 3 outdoor pools.
Are pets allowed at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: 11 PM. Check-out time is noon.
Is there an onsite casino at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?
No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (10-min drive) and Dubai Palace Casino (11-min drive) are both nearby.
What is there to do at Hotel Riu Palace Las Americas - Adults Only- All Inclusive and nearby?
Have fun with onsite activities like kayaking, sailing, and snorkeling. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hotel Riu Palace Las Americas - Adults Only- All Inclusive also has 5 bars and a sauna, as well as a health club and a garden.
Are there restaurants at or near Hotel Riu Palace Las Americas - Adults Only- All Inclusive?
Yes, there are 7 onsite restaurants, featuring Japanese cuisine.
Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Riu Palace Las Americas - Adults Only- All Inclusive like?
Hotel Riu Palace Las Americas - Adults Only- All Inclusive is a short 10-minute walk from Cancun Convention Center and 2 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. The local area is walkable and popular for its beaches.

Hotel Riu Palace Las Americas - Adults Only- All Inclusive Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Wkrth every penny.
Great hotel, pool parties were great fun. 24 hour lounge, restaurants were great,cannot fault it.
Mark, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place!
Beautiful resort with very friendly staff. Aaron took care of us at breakfast, Miguel was a great fitness instructor at the pool and at the pool Bar Cun we had excellent service from July and Wilbur and Ernesto. I highly recommend
Andrew, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

8/10 Very good

Good time.
Whether was ok just windy.
Joe, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is beautiful, as are the people who work here. Stunning holiday
Kevin, 5-night family trip
Verified Hotels.com guest review

6/10 Good

Bring furnishings up to date and to 5 star rating.
Checkin staff was efficient and effective.Elevators and entrance handles to restaurants need sanitizing.The over the top concept needs revamping. Air conditioning units need sanitizing because the room smells of mildew/mold which is different than humid.Hotel furniture needs modernizing. The outside colonial look is beautiful and unlike any other.I loved the spa cold jacuzzi and decor was in very good taste.The beach small but beautiful and walking distance from a better beach.The 24 hour snak and delicatessen great idea; however, to make a sack lunch you neet a sack and wax paper. The freshness of the food was excellent.The pools and built in entertainment was cool.
Everardo, 7-night trip
Verified Hotels.com guest review

2/10 Poor

Chris, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great service and amazing food. Beach was incredible
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was amazing I love it
Jason, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Douglas, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Raquel Aparecida, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice place. I’ll go back
Brennan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Happy Traveler
This place is awesome. I highly recommended, best hotel I ever stayed at! Swim up bar all you can drink. The service is fast , if you haven’t done a Rui resort your missing out!
Timothy A, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

First time at a RIU hotel, but definitely won’t be our last. Loved how all employees we happy and helpful, appears they love working there. Can’t wait to come back
GARY, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hassan, 4-night trip
Verified Hotels.com guest review

6/10 Good

No pudieron ayudarme con un problema de drenaje del inodoro. Yo mismo lo resolvi Lo reporte anteriormente en 6 ocaciones
ROBERTO, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Efren, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nataliia, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Customer service was impeccable.
Dayan Garreth, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

We like the resort all inclusive and all the shows after dinner; we enjoy our stay and the beach was beautiful!! 😎🌴🌊 with the exception of the insecurity we have in Mexico 🇲🇽.unfortunately we where in the beach when the shooting happened and someone Die;now we are hesitating if we should go back 😥😢
Tomas, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Nice resort. Not for young adults. Most people look to be 50 and over. Staff very very good throughout facility
juan, 6-night trip
Verified Expedia guest review

8/10 Very good

Can go to any of the RIU properties in the area and still all inclusive. Staff was great, beds were very firm and uncomfortable, food was great when you got to the restaurants at open of hours, if closer to end it had been sitting too long. Lots of water bottles for fresh water in your room and in the 24 hour deli, good coffee at the coffee bar 24 hours, coffee maker in your room, beach is clean and staff is very attentive on the beach, pools, common areas, bars. There are three pools, a party pool with 2 bars, the big pool in the middle of the area, and a smaller one on the other side for relaxing. Entertainment staff is awesome, they always have something going on. We stayed on the 3rd floor and it was quiet enough for us to relax when we wanted. Tv was small and was not smart so no Netflix. Took our fire stick but could not get it to connect to the WiFi, watched our phones when relaxing. We spent 7 days and it was nice enough we would stay again.
Angela, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing true all inclusive loved it
Favian, 6-night family trip
Verified Expedia guest review

4/10 Fair

Will never come back here, we lived a scary situation and I felt that I was showering with sewage, horrible smell
Eduardo, 6-night trip
Verified Expedia guest review

8/10 Very good

Frank, 5-night trip
Verified Expedia guest review