4/10 Fair
13 January 2025
Do not expect much for the price you are paying
I left the hotel completely disappointed. Paid 700 pounds for a night stay and the minimum you expect is great service. The room didn’t have hot water, no proper shower. Requested the outside hot tube to be cleaned at 16:30hrs (since was full of leaves) and after chasing the hotel many times, they send someone close to 22hrs when it was too late to experience the hot tube outside. The hotel offered misleading information about taxi prices, be aware, they charge an extortion for taxi fees, you can get better prices on the app InRide. Staff asks for tips every single time they do the slightest thing, even for preparing a drink behind a bar, it is not worth it the price you pay, I would definitely not recommend it. I left upset for not being able to experience the room fully.
Nadya
Nadya, 1-night trip
Verified Hotels.com guest review