Grand Riviera Princess - All Inclusive

5.0 star property
Playa del Carmen beachfront property with 9 restaurants and water park
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Riviera Princess - All Inclusive

Ping pong, music library
Exterior detail
On the beach, white sand, sun-loungers, beach umbrellas
Kayaking
Reception
VIP Access

Reviews

8.0 out of 10

Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 9 restaurants and 2 beach bars
  • 3 poolside bars and 9 bars/lounges
  • 3 swim-up bars
  • Full-service spa
  • 12 outdoor pools and indoor pool
  • Water park
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • 6 outdoor tennis courts

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
The price is ₹30,497
₹30,497 total
includes taxes & fees
6 Jan - 7 January 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

Suite With Jacuzzi and Outdoor Shower

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
LED TV
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Super Saver

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Ceiling fan
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Family Room

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 59 sq m
  • Sleeps 5

Family Club Room - Pool Access, Pool View

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Flat-screen TV
  • 59 sq m
  • Sleeps 5

Deluxe Room, Pool Access (Pool View)

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Flat-screen TV
  • 56 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Suite (with 2 Jacuzzies)

Highlights

Balcony
Separate sitting area
Private outdoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Deluxe Room, Garden View

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

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About the area

Map
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 5 min drive
  • Gran Coyote Golf - 6 min drive
  • El Camaleón Mayakoba Golf Course - 7 min drive
  • Tres Rios Ecopark - 12 min drive
  • Punta Esmeralda Beach - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive
  • Cozumel Intl. Airport (CZM) - 13 miles/21 km

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪Alberca - Pool - ‬12 min walk
  • ‪Privilege Lounge - ‬18 min walk
  • ‪Piano Bar - ‬5 min drive
  • ‪Restaurante Hacienda - ‬13 min walk

About this property

Grand Riviera Princess - All Inclusive

At Grand Riviera Princess - All Inclusive , you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be within a 15-minute drive of Quinta Avenida. There's plenty of fun with the 12 outdoor pools and water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Buffet Verde, one of 9 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 2 beach bars, an indoor pool, and a nightclub. Fellow travelers say great things about the pool and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Access to onsite nightclubs
Onsite live performances

Languages

English, French, German, Spanish

At a glance

Hotel size

  • 674 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11:30 AM
  • 9 restaurants
  • 9 bars/lounges
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Water park access (surcharge)
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Lifeguard on site

What to do

  • On the beach
  • Tennis lessons
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Archery
  • Kayaking
  • Snorkeling
  • Evening entertainment
  • Shopping
  • Pool table
  • Table tennis
  • Scuba diving nearby

Working away

  • 5 meeting rooms
  • Conference space (5425 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2007
  • ATM/banking
  • Garden
  • Terrace
  • Health club
  • 12 outdoor pools
  • An indoor pool
  • Water park access (surcharge)
  • Full-service spa
  • Nightclub
  • Spa tub
  • 6 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Music library
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

Buffet Verde - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Hacienda - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
La Vaquería - This theme restaurant specializes in local and international cuisine and serves dinner only. Reservations are required. Open daily.
Mamma Mia - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
La Fondue - This theme restaurant serves dinner only. Reservations are required. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of USD 50 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu

Frequently asked questions

Does Grand Riviera Princess - All Inclusive offer free cancellation for a full refund?
Yes, Grand Riviera Princess - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Riviera Princess - All Inclusive ?
Yes, there are 12 outdoor pools, an indoor pool, and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Grand Riviera Princess - All Inclusive ?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Grand Riviera Princess - All Inclusive ?
Yes, there's free self parking.
What are the check-in and check-out times at Grand Riviera Princess - All Inclusive ?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of USD 50 (subject to availability).
Is there an onsite casino at Grand Riviera Princess - All Inclusive ?
No, this property doesn't have a casino, but Riviera Gran Casino (12-min drive) is nearby.
What is there to do at Grand Riviera Princess - All Inclusive and nearby?
Have fun with onsite activities like kayaking, archery, and snorkeling and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 12 outdoor swimming pools. Grand Riviera Princess - All Inclusive also has 3 swim-up bars, 3 poolside bars, and a nightclub, as well as a sauna, a steam room, and a garden.
Are there restaurants at or near Grand Riviera Princess - All Inclusive ?
Yes, there are 9 onsite restaurants, featuring international cuisine.
Does Grand Riviera Princess - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.

Grand Riviera Princess - All Inclusive Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

Pedro, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was amazing the hotel was amazing the staff were amazing the whole hotel was an amazing experience After the refurbishments We will be back for sure
Matthew, 7-night trip
Verified Hotels.com guest review

6/10 Good

Our stay was actually on the Sunset side; an extension of a week stay. We enjoyed our visit enough to make it a day longer. Both sides of the properties, I walked them each day, were clean, orderly and the exterior of the rooms appeared to be the same.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Marcela, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Stephane, 12-night trip
Verified Hotels.com guest review

10/10 Exceptional

daniel, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing All Inclusive Resort
Upon arrival, the service was great, the staff were all friendly, helpful, and informative. When arriving they make sure to get you and your luggage checked in quickly, so you’re able to enjoy your stay as possible. Drinks, food, shows and service were wonderful. They also have a shuttle ($4/per person) to take you down to Playa Del Carmen, an endless streets of vendors, restaurants and shops. Beach access and a ton of activities + excursions (at an extra costs). Great choice for an all inclusive!
Playa Del Carmen
Play Del Carmen // Beach Access
Playa Del Carmen // Beach Access
Grand Riviera Princess (Room/Pool Area)
Cristina, 7-night trip
Verified Hotels.com guest review

8/10 Very good

This is not a bad place to stay.
Pros Lots of pools, chairs, and beach. Could be the time of year but not crowded. Lots of bars and bar tenders. You generally must go to a bar for service but they were there to serve. Lots of places to eat with a variety of resturants and buffets with long hours. Food was available from 6am to 11pm. Swim up rooms are great. Lots of places to sit and talk. Cons Super smart animals. Great for photos but they will get in you bags at the pool and beach and get in your room if you dont latch the door or while housekeeping is in your room. Housekeeping can just walk in. Big place so they are cleaning on a rotating schedule and into the evening. Get a door block. Food was hit or miss. I loved some of the preparations but the misses were big. Piles of warm sushi, grilled vegetables in oil water, sausages that were cooked into firewood. TIPS Lots of photo opportunities so be prepared. If ypu like taking pics or if you are an artist of any type. Be prepared to walk. Big resort but worth it. The room hallways connect so you can stay dry in the rain or stay out of the sun. Learn the map so you dont miss out on all the things offered. For families there are lots of kid things, for couple lots of privacy. The is not a lot of entertainment in the evening so plan accordingly. I was solo so I noticed more than others. There are entertainment events most nights. I will back to this resort. I had photos but the software was glitching and i couldnt add them.
John, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Emily, 3-night trip
Verified Hotels.com guest review

8/10 Very good

N
guerlande, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Erik, 7-night trip
Verified Expedia guest review

4/10 Fair

For the price that we paid the service was not what we expected! The room that we got it was to far and we had to walk 20-25 min every day because the shuttle pass every 30 min, unless if you are VIP. That’s another reason why we are not staying there anymore the staff discriminates you just for the color or the wristband plus we saw a rat, my sister had cockroaches in her room, we all get sick from diarrhea for the food! Not good at all for the price !
Jessikah, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

This was such an amazing resort! The staff was great they helped me with so many different things from activities to the taxi ride to the ferry at the end of our stay. I would recommend this resort to anyone wanting the best vacation spot. My only complaint is the ATM that allows you to get pesos will only allow you to get 200 pesos which is about $10 US dollars.
Melanie, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything was perfect Very helpful
Valeria, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Georgios, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Marcela, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Loved this resort food was good and the pools were not crowded.
Silvia, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything about this place was amazing! The pools, the staff, the safeness.
Carl James, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very clean and welcoming. Staff very polite and helpful- Everything super expensive for any activities you want to do outside the all inclusive hotel and find it so bad how being from a different country example the USA you get charge double for everything 😣That is not right
Alma, 7-night family trip
Verified Expedia guest review

8/10 Very good

Me and wife really liked the property and pool access from our room was awesome! Food was good and sometimes great. One thing that upset us was that we were accused of damaging their sofa and the hotel wanted to charge us $200! What saved us was that my wife had take. Video of the room when we arrived! So please do the same…look for any damages and stains or report it right away when you arrive. Also, the Taxis rates are stupidly high! We like to get out and enjoy the city and this kept us from going out more often.
Julio, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff was awesome
Alma, 7-night trip
Verified Expedia guest review

8/10 Very good

Very nice resort needs some upkeep and those pesky little animals with the long noses they are reckingthe place. Should trap and relocate before it’s too late
Kenneth Patrick, 13-night family trip
Verified Expedia guest review

4/10 Fair

This rrsort is full of wild animals that come right into your room. The amell of the rooms is totally umexceptable mold and mildew is bad. Room service cost extra and has a very basis menu. Not handicapped friendly
KATHLEEN ANN, 6-night family trip
Verified Expedia guest review

8/10 Very good

Excellent
Dzevad, 7-night trip
Verified Expedia guest review