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Holiday Inn Resort Phuket Surin Beach, an IHG Hotel

4.0 star property
Family-friendly hotel with 4 restaurants, near Surin Beach
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Resort Phuket Surin Beach, an IHG Hotel

4 restaurants, breakfast, lunch, dinner served; international cuisine
Point of interest
Exterior
Exterior
View from room

Reviews

7.2 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Gym
  • Spa
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 4 restaurants and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • WiFi in the lobby
  • Free children's club
  • 24-hour fitness center
  • Children's pool
  • Waterslide
  • Pool bar
  • Swim-up bar

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Refrigerator
The price is ₹11,088
₹12,197 total
includes taxes & fees
26 Jan - 27 January 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

Highlights

Balcony
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Twin Beds

Highlights

Balcony
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, Multiple Beds

Premium bedding, in-room safe, desk, blackout curtains

Suite, Multiple Beds

Highlights

Balcony
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed

Highlights

Balcony
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

Highlights

Balcony
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds (Standard)

Premium bedding, in-room safe, desk, blackout curtains

Family Room, Multiple Beds (Standard)

Highlights

Balcony
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Suite, Multiple Beds

Premium bedding, in-room safe, desk, blackout curtains

Family Suite, Multiple Beds

Highlights

Balcony
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

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Balcony view

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Pool
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8.2 out of 10, Very good, (165)
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About the area

Map
106 27 Moo 3 Cherngtalay Talang Surin, Beach, 106/27, Choeng Thale, Phuket Province, 83110

What's nearby

  • Surin Beach - 6 min walk
  • Pansea Beach - 9 min walk
  • Bang Tao Beach - 15 min walk
  • Boat Avenue Mall Phuket - 5 min drive
  • Kamala Beach - 6 min drive

Getting around

  • Phuket Intl. Airport (HKT) - 35 min drive
  • Airport shuttle (surcharge)
  • Area shuttle

Restaurants

  • ‪Blue lagoon restaurant - ‬7 min walk
  • ‪Lomtalay - ‬7 min walk
  • ‪Wagyu Steakhouse - ‬6 min walk
  • ‪Audy Restaurant - ‬5 min walk
  • ‪Khun Yaa - ‬7 min walk

About this property

Holiday Inn Resort Phuket Surin Beach, an IHG Hotel

Holiday Inn Resort Phuket Surin Beach, an IHG Hotel features a free kids' club and puts you within a 10-minute walk of Surin Beach. Guests can indulge in Thai massages, facials, or body scrubs, and Asia Alive, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 outdoor pools, a poolside bar, and a 24-hour fitness center. Fellow travelers love the helpful staff.

Languages

Chinese (Mandarin), English, French, Russian, Thai

At a glance

Hotel size

  • 255 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Supervised childcare (surcharge)
  • Grocery/convenience store
  • Children's menu
  • Children's games
  • Toys

What to do

  • Archery
  • Pool table
  • Beach nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 4 buildings/towers
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • 24-hour fitness center
  • 2 outdoor pools
  • Arcade/game room
  • Spa services
  • Massage/treatment rooms
  • Waterslide

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Mobile key entry

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include sports massages, Thai massages, facials, and body scrubs.

Dining

Asia Alive - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered.
Joe Kool's - This poolside restaurant specializes in international cuisine and serves lunch only. Happy hour is offered. Open daily.
Champion Bar - This sports bar specializes in American cuisine and serves lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.
TAI Sushi Bar - Overlooking the pool, this sushi bar specializes in Japanese cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Ocean's Restaurant - This restaurant is located by the pool. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Christmas Eve (24 December) Gala Dinner per adult: THB 4000
  • Christmas Eve (24 December) Gala Dinner per child: THB 2000 (from 4 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: THB 5000
  • New Year's Eve (31 December) Gala Dinner per child: THB 2500 (from 4 to 11 years old)

Optional extras

  • WiFi is available in public areas for an extra charge
  • Buffet breakfast is offered for an extra charge of approximately THB 469.62 for adults and THB 233 for children
  • Airport shuttle service is offered for an extra charge of THB 1300 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for THB 1200.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Novotel Phuket Surin Beach Resort Choeng Thale
Novotel Phuket Surin Beach Choeng Thale
Novotel Phuket Surin Beach
Novotel Phuket Surin Choeng T

Frequently asked questions

Does Holiday Inn Resort Phuket Surin Beach, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Resort Phuket Surin Beach, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Holiday Inn Resort Phuket Surin Beach, an IHG Hotel?
Yes, an airport shuttle is available. The charge is THB 1300 per vehicle one-way.
What are the check-in and check-out times at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel and nearby?
Have fun during the warmer months with activities such as archery. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a waterslide and a 24-hour fitness center. Holiday Inn Resort Phuket Surin Beach, an IHG Hotel also has spa services and an arcade.
Are there restaurants at or near Holiday Inn Resort Phuket Surin Beach, an IHG Hotel?
Yes, there are 4 onsite restaurants, featuring international cuisine, pool views, and poolside dining.
Does Holiday Inn Resort Phuket Surin Beach, an IHG Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Holiday Inn Resort Phuket Surin Beach, an IHG Hotel like?
Holiday Inn Resort Phuket Surin Beach, an IHG Hotel is a short 6-minute walk from Surin Beach and 15 minutes' walk from Bang Tao Beach.

Holiday Inn Resort Phuket Surin Beach, an IHG Hotel Reviews

Reviews

7.2

Good

7.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Poor

Would not recommend
Outdated rooms and service was not good. This hotel needs to be razed and rebuilt. Main hotel areas were very old and seem to be like a 90’s flashback. Air conditioning in room was inadequate making the bathroom hot and humid. Faux wood paneling on furniture was peeling on multiple locations. Staff was very stingy with delivering additional towels. Surrounding hotels were much more modernized. If budget is an absolute then you could justify the stay, but for just a little more I’d recommend a neighboring location.
Monica, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Cory, 4-night trip
Verified Hotels.com guest review

2/10 Poor

DONT GO THERE
Wasn’t clean - bad bad bad service!!!
8-night family trip
Verified Hotels.com guest review

2/10 Poor

Peshtewan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Paul, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Quiet location suitable for families. Good facilities like pool, kids club etc for young kids.
Quang Vinh, 5-night family trip
Verified Expedia guest review

8/10 Very good

Very good experience
Overall, I am satisfied. But there is one thing that is unacceptable. When using the shower, you cannot use the wash basin at the same time. Because of insufficient water pressure, the water supply is insufficient. It needs to be improved.
Jacky, 4-night family trip
Verified Hotels.com guest review

6/10 Good

The staff was outstanding and very professional with guess services. The exterior of the property was well maintained.
George A, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Good value for money
Ravichandra, 2-night trip
Verified Expedia guest review

8/10 Very good

The hotel may need abit of renovation to refunish some area as it feel abit run-down especially aomw area leading to the room & inside the room.
Shirlyn, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Sharad, 1-night trip
Verified Expedia guest review

8/10 Very good

Is good hotel for family that have kids
Kannika, 2-night family trip
Verified Expedia guest review

8/10 Very good

ahmad, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Had a wonderful time very relaxing and wonderful staff
Renee, 5-night trip
Verified Expedia guest review

2/10 Poor

We have in trouble with the air condition
Abdullah, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Staff were super nice. Room was fine for us as we were out all day and only slept there. Resort is nice and pool is good. The AC was really good :) a good option for a cheap place to stay. Place would be great for kids as had a lot of activities and 2 big water slides into the pool.
Harmony M, 2-night romance trip
Verified Expedia guest review

4/10 Fair

It does has nice pools. The breakfast was good and the staffs are nice. For a family room we booked, it was very small. We stayed at room 2119. I am not sure if it was the hotel or the property next door, but when we open the room door, it smelled like a septic tank is near by. Our hot water didn't work, asked multiple time, but it never got fix. I think my money could have been better spent somewhere else.
Phattharaporn, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent and well kept property near Surin beach. Rooms and beds are excellent. The pool area is amazing and staff is super friendly . We had awesome time here. Bfast menu is too good with so much variety. The only drawback was that location is far away from city and hard to reach downtown.
Bharti, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Noppagrow, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good hotel would stay again
This is a solid hotel with friendly staff. However it was quite difficult to make a reservation for an airport shuttle and a more enhanced safeguarding protocols for the kids club would make this an excellent stay (buzzer to contact parents, listing allergies during kids club registration etc). The rooms were a little tired but for the price it was fine. There were some room renovations so upgrading is ongoing. The ‘kids eat free’ makes this a very affordable stay and the quality of food was good also. My girls loved the kids club especially the staff who were awesome, mini disco, foam party, water slides and I would absolutely stay here again.
Kathryn, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 10-night trip
Verified Hotels.com guest review

4/10 Fair

John, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Mold smell
Very strong mold smell in many locations. Moved room, staff tried to mask the smell with air freshener, slightly better in anoterh room We opted to off the aircon and leave the balcony doors open as much as possible to get fresh air.Otherwise fantastic pool for children, the garden and general vacation feel is great. Close to the beach and Tops. The staff is kind and genuine service minded. It a pussle that the management don't regularly clean aircons and repair water damages.
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastiskt
Peter, 5-night trip
Verified Hotels.com guest review

6/10 Good

Familieferie
Fint ophold, hotellet er dog lidt slidt. Dog var de så søde at opgradere os til et større rum, hvilket var dejligt med to små børn. Tæt på en dejlig strand. Restauranten er meget dyr!! Vi betalte 600 baht for to store vand og to colaer - på stranden kunne vi spise frokost, få to vand, juice, øl og cola til samme pris (600 baht). Godt legerum til børn og børnene elskede poolen og rutsjebanen. God morgenmad med meget forskelligt at vælge mellem.
Thomas Tannebæk, 6-night family trip
Verified Hotels.com guest review