Puerto Cancun Marina Town Center - 5 min drive - 3.6 km
Ultramar Ferry Puerto Juárez - 5 min drive - 3.6 km
Getting around
Cancun Intl. Airport (CUN) - 18 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
La Parrilla - 2 min walk
Church's Chicken - 1 min walk
Subway - 3 min walk
Porky's Tacos - 2 min walk
Las Quekas - 2 min walk
About this property
Hotel Versalles Suites
Hotel Versalles Suites puts you just a 5-minute drive from Plaza 28 and features a nightclub and a rooftop terrace. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other features include a poolside bar, a snack bar/deli, and a terrace.
Languages
English, Spanish
At a glance
Hotel size
17 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite valet parking
Transfers
Airport shuttle on request (available 24 hours)*
Offsite
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7 AM–11 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
Working away
Business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 2017
Safe-deposit box at front desk
Rooftop terrace
Nightclub
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 70 to 150 for adults, and MXN 50 to 100 for children
Airport shuttle service is offered for an extra charge of MXN 700 per vehicle (roundtrip)
Area shuttle service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Airport shuttle for children between the ages of 10 and 15 costs MXN 200 (one-way)
Policies
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel Versalles Suites Cancun
Versalles Suites Cancun
Hotel Versalles Suites Hotel
Hotel Versalles Suites Cancun
Hotel Versalles Suites Hotel Cancun
Frequently asked questions
Does Hotel Versalles Suites offer free cancellation for a full refund?
Yes, Hotel Versalles Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Versalles Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Versalles Suites?
Yes, there's free valet parking.
Is airport shuttle service offered by Hotel Versalles Suites?
Yes, an airport shuttle is available. The charge is MXN 700 per vehicle roundtrip.
What are the check-in and check-out times at Hotel Versalles Suites?
Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is noon.
Is there an onsite casino at Hotel Versalles Suites?
No, this hotel doesn't have a casino, but PlayCity Casino (13-min walk) and Royal Yak Casino and Sports Book (3-min drive) are both nearby.
What is there to do at Hotel Versalles Suites and nearby?
Hotel Versalles Suites has a nightclub.
Are there restaurants at or near Hotel Versalles Suites?
Yes, there's an onsite restaurant.
What's the area around Hotel Versalles Suites like?
Hotel Versalles Suites is in Downtown Cancun, a short 15-minute walk from Plaza 28 and 6 minutes' walk from Las Palapas Park.
Hotel Versalles Suites Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
5.0/10
Amenities
7.0/10
Property conditions & facilities
Reviews
6/10 Good
13 February 2019
Room was clean. No bugs and everything was tidy. The beds are hard, no hot water in the morning and the smell was clean-but strong. Overall not terrible for an overnight Bc it’s so close to the bus station.
Verified traveller
1-night romance trip
Verified Expedia guest review
6/10 Good
3 January 2019
everyone at the hotel was very nice but I must say that rooms without windows are hard to deal with. The roof was leaking when it rained hard and the shower didn't evacuate water. Nothing unreasonable given the price but just not the best experience.
However the hotel is located next to Mercado 23 which is awesome to visit and near the main ADO bus station which is highly convenient
Francis
Francis, 2-night trip
Verified Expedia guest review
2/10 Poor
2 December 2018
Poca hospitalidad y mucho ruido muy mal servicio
Verified traveller
3-night romance trip
Verified Hotels.com guest review
2/10 Poor
31 July 2018
The actual property and conditions did not matched the online advertisements and photos. The place is a dump.
Verified traveller
4-night trip
Verified Expedia guest review
10/10 Exceptional
9 June 2018
Friendly and secure, the hotel is in the center of downtown a short walk to the central bus terminal, great restaurants and shopping. Staff speaks English/Spanish and assists your stay. I've visited Cancun 3 times for dental treatment and always stay at Versalles. Tip: the bus terminal is the best way to get to and from the airport on a non-stop, modern express bus. Pickup and delivery in front of all airport terminals. Ticket costs $4. No charge for luggage. Or hop a bus to anywhere in Mexico. William
William
William, 2-night trip
Verified Expedia guest review
4/10 Fair
14 January 2018
located very near to the central bus station
this hotel is in great location. yet i had a bad expertise that the room is not soundproof and the reception kept talking all night. every other move within the hotel you can hear it loudly in the room.
room is little bit outdated but it's big and the internet is good.
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
11 January 2018
Cheap and cheerful
Seemingly a family-run affair, all hands were on deck to check us in. Lobby and room were in good condition. Picked the hotel because it was near the bus terminal without being too close, and also near bars and restaurants on Yaxchilan. Room had recently been redone and the table lamps still had their wrapping on them. Saw one tiny cucaracha but no biggie. The only issue was the noise from the bars. I knew we were close and we'd hear them, but I didn't expect the noise to invade the room that badly, or for that late into the night.
Stefan
Stefan, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
7 January 2018
The personal was very kind. Humble hotel, but comfortable to sleep while sightseeing for the day.
Tatiana
Tatiana, 4-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
18 September 2020
Excelente opción
Es un buen lugar, limpio, buen servicio y económico, muy céntrico y seguro.
Brenda Julieta
Brenda Julieta, 2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
18 September 2020
JAMAS SE HOSPEDEN EN ESTE HOTEL!!!!!!!!!!
El peor hotel que me quede en mi vida, no tienen Limpieza en las habitaciones ! Había tampones con sangre en el inodoro ! La Tv no funciona , no hay agua en la regadera!!!!! Cómo es posible que no tengan agua , no saben ni ellos mismos a qué hora es el desayuno , háganme caso no se queden en esta basura de lugar ! Hay cucarachas en los baños , el manager cubano súper grosero y prepotente cuando le comentamos no nos quisieron apoyar en nada , sabanas sucias , en verdad eviten esta propiedad a toda costa ! Creo que ni merece estar este hotel en esta página web
marcos
marcos, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 July 2020
JESUS RAFAEL
JESUS RAFAEL, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 April 2020
La estancia en el hoteñ me fue super bien nos trataron super bien con amabilidad y respeto todos se portaron super con nosotros estoy encantado con el servicio ña atencion y quiero volver a recervar en ese hotel
I was damage my finger in the bathroom.
The bathroom door, is closing very strong and have sharp edges in aluminum handle.
...............................................................................................................
Verified traveller
1-night trip
Verified Expedia guest review
6/10 Good
11 June 2018
Me gusta mucho la ubicación y personal del hotel. También muy positivo es el acceso al internet Wifi – en realidad la mejor que encontré en una hotel en el centro de Cancún. El problema son las fiestas del sábado. Se pone la música muy fuerte y tarde y no puedo dormir. Es la segunda vez que ponen una fiesta (creo en el techo del hotel) y no me deja dormir. Entonces si necesitas una habitación (sábado en la noche) y necesitas dormir – mejor de esconder otra. :(
Leon
Leon, 2-night trip
Verified Expedia guest review
8/10 Very good
1 June 2018
Una experiencia y estancia muy positiva. Habitación grande, limpia y muy buena la ubicación – céntrico y cerca de restaurantes y transpiración (terminal de ADO). EL WIfi – EXCELLENTE.
Leon
Leon, 1-night trip
Verified Expedia guest review
10/10 Exceptional
31 March 2018
Excelente Ubicación
Ubicación en el centro muy conveniente cerca de estacion de autobuses, tiendas, etc. Personal muy atento y servicial.
Marlene
Marlene, 1-night trip
Verified Expedia guest review
10/10 Exceptional
29 March 2018
hotel en la mejor zona de Cancun
Se me hizo muy lindo, la ubicación es muy buena, el hotel estan sus habitaciones cómodas respecto al precio que pague definitivamente lo super recomiendo
alicia
alicia, 1-night trip
Verified Expedia guest review
6/10 Good
12 January 2018
Avantage: proximité immédiate du terminal bus ADO. Chambre simple, sans fenêtre mais air conditionné. S'assurer que la réservation est bien enregistrée auprès de l'hôtel.
Verified traveller
1-night romance trip
Verified Hotels.com guest review
2/10 Poor
5 January 2018
sin ventanas
el hotel esta muy incomodo los cuartos muy pequenos. las camas son de piedra con in colchon incomodo