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All properties in Tulum, Tulum, Quintana Roo, Mexico

Hotel Hacienda Dos Ojos

3-star hotel with outdoor pool, near Xel-Há Park

  • Free continental breakfast, free WiFi, and free parking
From
Rs5,221

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
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9.2.Superb.
  • The place is great but the location is next to a roadway so you will hear traffic noise…

    May 18, 2021

  • I stayed a few days, booked 2 rooms. For my family. The We all loved the place. The…

    Mar 17, 2021

See all 48 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
  • Free WiFi
  • Free parking
  • Pool
  • Air Conditioning

Property highlights

Main amenities

  • 10 guestrooms
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Terrace
  • Air conditioning

For families

  • Television
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping
  • Iron/ironing board

What’s around

  • Xel-Há Park - 25 min walk
  • Dos Ojos Cenote - 33 min walk
  • Xcacelito Beach - 38 min walk
  • Soliman Bay - 2.4 mi / 3.9 km
  • LabnaHa Ecopark Adventures - 2.5 mi / 4.1 km
  • Xcacel Beach - 2.6 mi / 4.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Double Room, 2 Double Beds, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking

What’s around

Landmarks

  • Xel-Há Park - 25 min walk
  • Dos Ojos Cenote - 33 min walk
  • Xcacelito Beach - 38 min walk
  • Soliman Bay - 2.4 mi / 3.9 km
  • LabnaHa Ecopark Adventures - 2.5 mi / 4.1 km
  • Xcacel Beach - 2.6 mi / 4.2 km
  • Xcacel-Xcacelito Sanctuary - 2.7 mi / 4.3 km
  • Tulum National Park - 6.4 mi / 10.4 km
  • Akumal Beach - 8.2 mi / 13.1 km
  • Tulum Mayan Ruins - 9.1 mi / 14.6 km
  • Riviera Maya Golf Club - 8.9 mi / 14.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 93 min drive
map

At a glance

Hotel size

  • This hotel has 10 rooms

Arriving/leaving

  • Check-in time 3:00 PM-10:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Restaurant
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Outdoor pool

Services

  • Front desk (limited hours)
  • Tours/ticket assistance
  • Luggage storage

Facilities

  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Free toiletries

Be entertained

  • 32-inch Smart TV
  • Satellite TV channels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Hotel Hacienda Dos Ojos Tulum
  • Hacienda Dos Ojos Tulum
  • Hacienda Dos Ojos
  • Hotel Hacienda Dos Ojos Hotel
  • Hotel Hacienda Dos Ojos Tulum
  • Hotel Hacienda Dos Ojos Hotel Tulum

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Policies

Noise-free guestrooms cannot be guaranteed.

Pool access available from 8:00 AM to 8:00 PM.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Hacienda Dos Ojos does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 10:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Juanita's (2 mi), La Coqueta (3.2 mi), and Casa Cenote (4.1 mi).
  • Hotel Hacienda Dos Ojos has an outdoor pool and a picnic area, as well as a garden.
9.2.Superb.
  • 10.0.Exceptional

    I spent just a night here because I was traveling between Tulum and Playa Del Carmen. I had wanted to visit Xel-Ha and the Dos Ojos Cenotes. I loved the fact that both were walking distance from the hotel (very safe walk as well). Granted the hotel is a bit in the middle of nowhere just on the side of the highway, but that doesn’t take away from it. The rooms look modern and have all the standard conveniences you could need. The staff was very friendly and helpful. I especially enjoyed the restaurant. The staff there was excellent as well. We had some friendly conversation during my meals there (don’t forget that the made-to-order breakfast at the restaurant is usually included with the rate). All in all, it’s a great safe stopover hotel to see the local attractions. Stay here if you’re interested in visiting them!

    1 night trip, Mar 14, 2021

    Verified Expedia guest review

  • 4.0.Fair

    This hotel is a nice bang for your buck. But we are disappointed by two things. One the bed was very hard, too firm really. And we picked this place because of the bath tub, but the hot water didn't work. So we couldn't use the tub. Wifi worked great in the office/resturant area, but barely worked in the rooms. Staff was friendly enough, and the place is really cute. We would have loved it if the bed and bath/shower worked.

    2 night family trip, Mar 6, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    this spot is absolutely amazing, once you step foot inside the hotel you will feel like home, the team is welcoming and has such a good energy, the rooms are great, the hotel itself is spotless, great food, super host. I will definitely be back!!!

    7 night business trip, Jan 16, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Good hotel

    Loved staying here

    MIHIR, 3 night business trip, Jan 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Super cute

    We loved it. This is a great little place to stay the night before or after Xel Ha. It’s 3 min away. It’s also on the property next to Dos Ojos Cenote and park. This is a much better idea than driving all the way back to PDC or Cancun after the park. It’s also much closer than Tulum. The owners and staff are super friendly and helpful. The place is cute and the food is delicious

    Omar Enrique, 1 night family trip, Dec 19, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    If you want to feel home, this is the place!!!! Everything was exceptionally good. The rooms, restaurant, cleanliness, internet, location. Owners on site make you feel home!!! Breakfast was included and it was exactly what is you need. This is my place for this area.

    Pavel, 3 night romance trip, Dec 14, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great service.. and people always have with clean rooms and friendly service.

    Jessica, 2 night family trip, Aug 13, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent customer service and host. Big clean room and nice areas to relax (at the pool or at the upstairs lounge). Excellent included breakfast. Walking distance to cenote Dos Ojos and Archaeological site Xel-Ha.

    Boris, 3 night family trip, Feb 19, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Literalmente a 5 minutos caminando de la entrada a los cenotes Dos Ojos, el lugar completamente nuevo, con muchas comodidades y como son pocos cuartos se siente muy personal el trato. Desayuno muy rico y staff muy atento. RECOMENDADO!

    Jorge, 2 night trip with friends, Mar 20, 2019

    Verified Expedia guest review

  • 8.0.Very good

    This place has the potential of being a decent and cheap road side hostel "just before" Tulum. The owner goes out of her way to totally help you out, and the home cooked breakfast doesn't get any more authentic Mexican. Location is going to take 10 years to really be a part of something, but if they keep up the hard work, this place charm will resonate! If you are looking for a cheap night super close to Tulum and not wanting to spend the high $$$ then I suggest you give it a night and see. Not many places this nice for $100CAD in the high season! FYI, they are working on the hot shower thing.. Also note if you can't sleep around road noise, then this place may not work as it's close to the highway. Security is decent for it being in the middle of nowhere, I felt safe leaving my car there overnight.

    Adam, 1 night family trip, Feb 14, 2019

    Verified Expedia guest review

See all 48 reviews