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Smarana Hanoi Heritage

Photo gallery for Smarana Hanoi Heritage

Property entrance
Premium Room, 1 King Bed, Balcony, City View | Terrace/patio
Luxury Room, Kitchen, City View | Terrace/patio
Premium Room, 1 King Bed, Balcony, City View | Premium bedding, down comforters, Select Comfort beds
Luxury Room, Kitchen, City View | Premium bedding, down comforters, Select Comfort beds

Overview of Smarana Hanoi Heritage

Smarana Hanoi Heritage

4.5 star property
Luxury hotel with full-service spa, connected to a shopping center, near Indochina Plaza Ha Noi

10.0/10 Exceptional

6 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
  • Bar
The price is ₹10,887
Price available on 03/04/2023
Map
So 5, 82/1 Pho Dich Vong Hau, Cau Giay, Hanoi, 11310
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Snack bar/deli
  • Laundry service
For families
  • Refrigerator
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator

Room options

About this area

What's nearby

  • In Cau Giay
  • Vietnam National Convention Center - 5 min drive
  • Ho Chi Minh Mausoleum - 7 min drive
  • St. Joseph's Cathedral of Hanoi - 9 min drive
  • Hoan Kiem Lake - 9 min drive
  • Dong Xuan Market - 9 min drive
  • Hanoi Opera House - 9 min drive
  • Thang Long Water Puppet Theatre - 9 min drive
  • O Quan Chuong Gate - 9 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 34 min drive
  • Hanoi Yen Vien Station - 17 min drive
  • Hanoi Railway Station - 22 min drive
  • Hanoi Giap Bat Station - 26 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Starbucks - 2 min walk
  • Maxx Cafe - Duy Tân - 1 min walk
  • Lòng 99 - 1 min walk
  • Friends Coffee - 1 min walk
  • Khao Lao - 1 min walk
Map

About this property

Smarana Hanoi Heritage

Putting you within a 10-minute drive of Hoan Kiem Lake, Smarana Hanoi Heritage features a rooftop terrace and offers an airport shuttle (available 24 hours) for VND 700000 per vehicle. Guests can be pampered with hot stone massages at the spa and grab a bite to eat at the coffee shop/cafe.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 50+ Mbps)

Parking

  • Free uncovered onsite self parking
  • Onsite parking limited (max 5 spaces per unit)
  • Free offsite parking within 16 ft

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception
  • Snack bar/deli

Working away

  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • Built in 2022
  • Rooftop terrace
  • Full-service spa

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Vietnamese

Room amenities

Be entertained

  • 52-inch Smart TV
  • Premium digital channels
  • Netflix

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Stocked minibar (select free items)
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Select Comfort mattress

What to enjoy

  • Fireplace

Freshen up

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi (speed of 50+ Mbps)
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Le Paon Spa. Services include hot stone massages and sports massages. The spa is open daily.

Dining

La Memoire - Onsite lobby lounge. Happy hour is offered.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately VND 500000 for adults and VND 250000 for children
  • Airport shuttle service is offered for an extra charge of VND 700000 per vehicle (one-way, maximum occupancy 4)
  • There is a service fee of 5 percent

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

Smarana Hanoi Heritage Hotel
Smarana Hanoi Heritage Hanoi
Smarana Hanoi Heritage Hotel Hanoi

Frequently asked questions

Does Smarana Hanoi Heritage offer free cancellation for a full refund?
Yes, Smarana Hanoi Heritage does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Smarana Hanoi Heritage?
As of 28 March 2023, prices found for a 1-night stay for 2 adults at Smarana Hanoi Heritage on 3 April 2023 start from ₹10,887, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Smarana Hanoi Heritage?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Smarana Hanoi Heritage?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Smarana Hanoi Heritage?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Smarana Hanoi Heritage?
Yes, an airport shuttle is available. The charge is VND 700000 per vehicle one-way.
What are the check-in and check-out times at Smarana Hanoi Heritage?
You can check in from 2:00 PM - anytime. Check-out time is noon.
What is there to do at Smarana Hanoi Heritage and nearby?
Smarana Hanoi Heritage has 2 bars and a spa.
Are there restaurants at or near Smarana Hanoi Heritage?
Yes, there's an onsite restaurant, La Memoire.
What's the area around Smarana Hanoi Heritage like?
Smarana Hanoi Heritage is a short 12-minute walk from Indochina Plaza Ha Noi and 13 minutes' walk from Vietnam National University.

Reviews

10.0

Exceptional

10.0/10

Cleanliness

9.7/10

Staff & service

10.0/10

Amenities

10.0/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Exceptional

We were on a vacation and decided to book this hotel because of the beautiful photos. This hotel is in an ideal position, a bit outside of the city center but in a very peaceful neighborhood, and we were extremely pleased with the attentions we received from all of the employees, particularly Phan. Breakfast at the hotel was really excellent, you might order from a number of options.
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

The hotel is in a peaceful area, which is exactly what I needed. I had a great experience with the service, will stay at this hotel again and definitely would recommend it to my friends.
Verified Expedia guest review

10/10 Exceptional

They just opened, so there are a few kinks in the system that require working out. The price was not low, but the hotel's attractive design, convenient services, and most important is the helpful staffs more than made up for it. We had a fantastic experience and will definitely be staying there again on our next trip to Hanoi.
Verified Expedia guest review

10/10 Exceptional

Thiết kế bắt mắt và ngăn nắp sạch sẽ. Lễ tân rất nhiệt tình hỗ trợ khách còn book giúp grab và chỉ quán ăn ngon xung quanh.
Thanh Cong, 1-night trip
Verified Expedia guest review