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Hotel Napoleon, Ascend Hotel Collection

Photo gallery for Hotel Napoleon, Ascend Hotel Collection

Exterior
Premium bedding, pillowtop beds, desk, iron/ironing board
Standard Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, desk, iron/ironing board
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, desk, iron/ironing board
Standard Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, desk, iron/ironing board

Overview of Hotel Napoleon, Ascend Hotel Collection

Hotel Napoleon, Ascend Hotel Collection

4.0 star property
4-star hotel with restaurant, near Beale Street

8.4/10 Very good

597 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is ₹11,785
Price available on 25/12/2022
Map
179 Madison Ave, Memphis, TN, 38103
Main amenities
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Luggage storage
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Premium TV channels
  • Coffee/tea maker
  • Elevator

Room options

About this area

What's nearby

  • In Downtown Memphis
  • Beale Street - 8 min walk
  • FedEx Forum - 10 min walk
  • National Civil Rights Museum at the Lorraine Motel - 2 min drive
  • Bass Pro Shops at the Pyramid - 3 min drive
  • Mississippi River - 10 min drive
  • Memphis Zoo - 11 min drive
  • Southland Casino & Gaming - 9 min drive
  • University of Memphis - 18 min drive
  • Graceland - 15 min drive

Getting around

  • Memphis International Airport (MEM) - 14 min drive
  • Memphis Central Station - 21 min walk

Restaurants

  • McEwen's on Monroe - 3 min walk
  • Cafe Keough - 4 min walk
  • Automatic Slims - 4 min walk
  • Flight Restaurant and Wine Bar - 4 min walk
  • Dejavu - 5 min walk

About this property

Hotel Napoleon, Ascend Hotel Collection

When you stay at Hotel Napoleon, Ascend Hotel Collection, you'll be within a 15-minute walk of Beale Street and FedEx Forum. Guests can visit the fitness center for a workout or grab a bite to eat at Luna Restaurant & Bar, which serves American cuisine and is open for breakfast and dinner. This upscale hotel is also within a short drive of Graceland. Fellow travelers say good things about the helpful staff and location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 58 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite self parking (USD 10.00 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children stay free (see details)

Working away

  • Business center

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2016
  • Fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Assistive listening devices available

Languages

  • English

Room amenities

Be entertained

  • MP3 docking station
  • 52-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

Special features

Dining

Luna Restaurant & Bar - This café specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

Optional extras

  • Breakfast costs between USD 10 and USD 20 per person (approximately)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Parking

  • Covered self parking costs USD 10.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and COVID-19 Guidelines (CDC).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Winchester Hotel Memphis
Hotel Napoleon Memphis
Napoleon Memphis
Napoleon, Ascend Collection
Hotel Napoleon, Ascend Hotel Collection Hotel
Hotel Napoleon, Ascend Hotel Collection Memphis
Hotel Napoleon an Ascend Hotel Collection Member
Hotel Napoleon, Ascend Hotel Collection Hotel Memphis

Frequently asked questions

Does Hotel Napoleon, Ascend Hotel Collection offer free cancellation for a full refund?
Yes, Hotel Napoleon, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Napoleon, Ascend Hotel Collection?
As of 6 December 2022, prices found for a 1-night stay for 2 adults at Hotel Napoleon, Ascend Hotel Collection on 25 December 2022 start from ₹11,785, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Napoleon, Ascend Hotel Collection?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Napoleon, Ascend Hotel Collection?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Napoleon, Ascend Hotel Collection?
Yes. Self parking costs USD 10.00 per day.
What are the check-in and check-out times at Hotel Napoleon, Ascend Hotel Collection?
You can check in starting at 3 PM. Check-out time is 11 AM. Contactless check-out is available.
Is there an onsite casino at Hotel Napoleon, Ascend Hotel Collection?
No, this hotel doesn't have a casino, but Southland Casino & Gaming (9-min drive) is nearby.
What is there to do at Hotel Napoleon, Ascend Hotel Collection and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Hotel Napoleon, Ascend Hotel Collection?
Yes, Luna Restaurant & Bar offers American cuisine. Nearby restaurants include Cafe Keough (4-min walk), Automatic Slims (4-min walk), and Flight Restaurant and Wine Bar (4-min walk).
What's the area around Hotel Napoleon, Ascend Hotel Collection like?
Hotel Napoleon, Ascend Hotel Collection is in Downtown Memphis, a short 8-minute walk from Beale Street and 10 minutes' walk from FedEx Forum. Travelers recommend the hotel for its walkable location.

Overall score and ratings

8.4

Very good

8.9/10

Cleanliness

8.8/10

Staff & service

7.5/10

Amenities

8.7/10

Property conditions & facilities

8.1/10

Eco-friendliness

10/10 Exceptional

Pamela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

My thoughts
Lovely Hotel, great location. My only comment for improvement would be a bit of an expanded breakfast menu at Luna. Some fresh fruit and the option for eggs without cheese and sausage.
Anne, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
The only feedback I would give is that the shower does not get very hot. Otherwise, a fabulous time from check in (Rocky is an excellent representative of your hotel) to check out.
Charles, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Linda, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

First rate customer service!
The customer service was excellent! Front desk reception was so friendly and personable. The cleaning crew was also professional and friendly. Would highly recommend this hotel. Super clean and convenient to downtown activities.
Rebecca, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

I was pretty disappointed with this property. One of the three staff people at the front desk I interacted with was pleasant, but there were absolutely no food options other than drink machines in the hotel. The parking deck was difficult to access using a cell phone procedure which was not user-friendly. The rooms were only moderately clean. I will not be staying again.
Miriam, 2-night family trip
Verified Expedia guest review

8/10 Very good

Nice hotel , very good location. Lot of things to do many places to eat in walking distance.
Joseph, 4-night family trip
Verified Orbitz guest review

10/10 Exceptional

Takiyah, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Rocky was amazing and very helpful! The location is good, close to Beale Street. A great stay!
Arthur, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice property. Good value
todd, 1-night family trip
Verified Expedia guest review