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Casa Chablé

Photo gallery for Casa Chablé

Aerial view
On the beach, white sand, sun loungers, beach towels
On the beach, white sand, sun loungers, beach towels
On the beach, white sand, sun loungers, beach towels
Outdoor pool, a rooftop pool

Overview of Casa Chablé

Casa Chablé

4.5 star property
Beachfront hotel in Punta Allen with spa and outdoor pool

9.4/10 Exceptional

18 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bar
Map
Carretara Tulum-Punta Allen km 34.5, Sian Kaan Biosphere Reserve, Punta Allen, QROO, 77780

Room options

About this area

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • Vigia Grande - 18 min drive
  • Cafecito..? - 18 min drive
  • Las Palapas - 18 min drive
  • Muelle Viejo - 18 min drive
  • Viejo Chac - 18 min drive

About this property

Casa Chablé

At Casa Chablé, you can hit the beach to get a beach massage or relax in a sun lounger, plus you'll have access to onsite snorkeling, surfing/body boarding, and kayaking. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and body treatments. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar. Other highlights at this luxurious hotel include a terrace and a garden. The pool and helpful staff get good marks from fellow travelers.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM - 8:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer via Airport shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 8:00 AM - 8:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle from 6:30 AM to midnight*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)

What to do

  • On the beach
  • Ecotours
  • Kayaking
  • Boat tours
  • Snorkeling
  • Surfing/body boarding
  • Fishing

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sun loungers
  • Beach towels

Facilities

  • 3 buildings/towers
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Rooftop pool
  • Full-service spa

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service

What to enjoy

  • Furnished lanai

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Hunab Ku. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages.

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Cigar Bar - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of USD 40.60 for adults and USD 20 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 350 per vehicle (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

KanXuk Luxury Resort Punta Allen
KanXuk Luxury Punta Allen
KanXuk Luxury
Kanxuk Luxury Resort All Inclusive
Mukan Resort South Tulum Punta Allen
Mukan Resort South Tulum
Mukan South Tulum Punta Allen
Mukan South Tulum
KanXuk Luxury Resort
Casa Chablé Hotel
Casa Chablé Punta Allen
Mukan Resort South of Tulum
Casa Chablé Hotel Punta Allen

Frequently asked questions

Does Casa Chablé offer free cancellation for a full refund?
Yes, Casa Chablé does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Casa Chablé?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Casa Chablé?
Yes, there's an outdoor pool.
Are pets allowed at Casa Chablé?
Sorry, pets aren't allowed.
Is parking offered on site at Casa Chablé?
Yes, there's free self parking.
Is airport shuttle service offered by Casa Chablé?
Yes, an airport shuttle is available from 6:30 AM to midnight on request. The charge is USD 350 per vehicle one-way.
What are the check-in and check-out times at Casa Chablé?
You can check in from 3 PM - 8:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Casa Chablé and nearby?
Have fun with onsite activities like kayaking, fishing, and snorkeling. Additional recreation onsite includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Casa Chablé also has spa services and a picnic area, as well as a garden.
Are there restaurants at or near Casa Chablé?
Yes, there's an onsite restaurant that offers local and international cuisine. Nearby restaurants include Vigia Grande (5.5 mi), Cafecito..? (5.5 mi), and Las Palapas (5.5 mi).
Does Casa Chablé have any outdoor private spaces?
Yes, every room features a furnished lanai.
What's the area around Casa Chablé like?
Casa Chablé is located on the waterfront, a short 1-minute walk from Sian Ka'an Biosphere Reserve. The local area is walkable and popular for its beaches.

Overall score and ratings

9.4

Exceptional

9.2/10

Cleanliness

8.9/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

10/10 Exceptional

Mukan resort was beyond words. I have never had a more wonderful experience in my whole life. The resort was incredibly well kept and serene, and the wait staff were top class. I can’t recommend Mukan more highly!!!
Deasy, 4-night family trip
Verified Expedia guest review

8/10 Very good

Beautiful room, nice location, however price is too high for value, and dinners much too expensive.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Heaven on earth.
Absolutely stunning, breath-taking slice of heaven away from tourist traps and in the thick of a nature preserve. Felt like we had the place nearly to ourselves. Plenty of privacy even in the main lodge. Service was great. A drive from Tulum proper- but we rented a car and all in all, once you get past the strip of "trendy" (i.e. tacky) resorts near Tulum, the road down to Mukan was one of the most beautiful drives I've ever taken. I am counting down until my next visit back. I could write a novella about all the wonderful attributes here - the sand, the sea, the beach, the dogs, the sunset dock by the mangroves. We took a nature excursion through the hotel and saw sea turtles, dolphins, and manatees. The only small note I'll say - the food is not amazing. It's fine - but dinner (sans the delicious cheesecake) didn't impress me.
Hillary, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Niclas, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paradise
Couldn’t think of a better place to spend time. From start to finish Juan and his team manage to make what is already an incredibly special place even more special. Beautiful location, wonderful hotel and attentive service. We loved it.
Rory, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Relaxing Gem south of Tulum
This is a great remote hotel amidst the bustle of Tulum. An hour south (3 hours from airport). Cute Boutique hotel with 10 rooms. Secluded, great service. Food was fine (nothing incredible but it was good). The hotel has a beach side with kayaks and paddle boards and a lagoon side where you can hire a boat to show You around. It’s not cheap but we saw dolphins and turtles. The sunset on the lagoon side was beautiful. We stayed in the master beach villa which I highly recommend. It’s off on its own with direct beach views. The staff was very personalized and everyone was nice. They made us a candlelight 4 course dinner in front of our room and set up free cocktails and apps for sunset. Lots of hammocks and day beds for places to relax. This place is great for a family reunion or corporate retreat, couples or a group of friends. The stars at night were also amazing
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Your off the grid paradise awaits.
We have spent the last 25 years staying at various resorts up and down this peninsula, this is the second place we have ever felt we can come back to over and over. Everything is carefully curated including their staff, to the point where you feel like you are staying with a close friend who also happens to have a lot of money. It is not ostentatious or hip, it is very real and low key. For sure the coolest place I've ever stayed. I had never taken a yoga class or done guided meditation but decided to try it out, Barbara is the most humble, sweetest and patient instructor. Meditation on the beach with her was restorative. I wish I had more space for this review to name each person by name because everyone is so amazing at Mukan. It is an art form how they perfectly balance giving you privacy with meeting your needs. This is the perfect place for anyone who lives a very busy life back home and just needs to hit the re-set button. You can do a little or as much as you want in this area. Punta Allen is approximately a ten minute drive on freshly laid road, should you get cabin fever. In July it does get hot but the air conditioning system in the palapa was very efficient. The Sargasso situation is not bad here like everywhere else we stopped at. Only 1 day the water was tea stained, the other days it was clean. Also there is a natural pool a short walk which also had a few days where the water was perfect.
Catalina, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent, personalised customer service. The staff really took care of us.
TR, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing Property, Even Better Staff!
This hotel and experience was absolutely incredible. Kindest staff. Can't wait to come back!
Ashley, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

This is a very secluded private resort, beautifully kept. The rooms were spacious very clean and comfortable. The food was exceptional as well as the service.
7-night romance trip
Verified Expedia guest review