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Hay Hostel

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Triple Room | Free WiFi, bed sheets
Double or Twin Room | View from room
City Quadruple Room, 2 Double Beds | Free WiFi, bed sheets
Room amenity
Double or Twin Room | Free WiFi, bed sheets

Overview of Hay Hostel

Hay Hostel

2.0 star property
Hostel with bar/lounge, near Hoan Kiem Lake

8.6/10 Fabulous

38 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Laundry facilities
Map
19 Hang Manh, Hang Gai, Hoan Kiem, Hanoi, 10000

Room options

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 6 min walk
  • St. Joseph's Cathedral - 6 min drive
  • O Quan Chuong Gate - 2 min drive
  • Hanoi Opera House - 8 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 47 min drive
  • Hanoi Van Dien Station - 10 min drive
  • Hanoi Long Bien Station - 15 min walk
  • Hanoi Railway Station - 16 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Bún Chả Hàng Quạt - 2 min walk
  • Loading T - 2 min walk
  • Little Vietnam - 2 min walk
  • Blackbird Coffee - 2 min walk
  • Bún Bò Nam Bộ - 3 min walk
Map

About this property

Hay Hostel

Hay Hostel puts you within a 10-minute drive of Hoan Kiem Lake and offers an airport shuttle (available 24 hours) for VND 414000 per vehicle. You can unwind with a drink at the bar/lounge, and free local cuisine breakfast is available daily. Fellow travelers say good things about the spacious guestrooms.

Languages

Chinese (Mandarin), English, French

Cleaning and safety practices

Social distancing

Cashless transactions are available for all charges at the property

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 12 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning
  • Bar/lounge
  • Shared microwave
  • Shared refrigerator

Traveling with children

  • Grocery/convenience store

What to do

  • Shopping
  • Ecotours nearby
  • Boat tours nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Television in common areas

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

Languages

  • Chinese (Mandarin)
  • English
  • French

Room amenities

Home comfort

  • Air conditioning
  • Slippers
  • Dryer

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 414000 per vehicle (one-way)

Children & extra beds

  • Cribs/infant beds are available for VND 150000.0 per day
  • Rollaway beds are available for VND 235000.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that guest safety measures are currently in place.

Staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Policies

<p>This property does not have elevators. </p><p>This property accepts credit cards and cash.</p>

Also known as

Hay Hostel Hanoi
Hay Hanoi
Hay Hostel Hanoi
Hay Hostel Hostel/Backpacker accommodation
Hay Hostel Hostel/Backpacker accommodation Hanoi

Frequently asked questions

Does Hay Hostel offer free cancellation for a full refund?
Yes, Hay Hostel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hay Hostel?
This property confirms that guests are provided with hand sanitizer and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hay Hostel?
Sorry, pets aren't allowed.
Is parking offered on site at Hay Hostel?
Sorry, there's no onsite parking at Hay Hostel.
Is airport shuttle service offered by Hay Hostel?
Yes, an airport shuttle is available. The charge is VND 414000 per vehicle one-way.
What are the check-in and check-out times at Hay Hostel?
You can check in starting at 2 PM. Check-out time is noon.
What is there to do at Hay Hostel and nearby?
Have fun during the warmer months with activities nearby such as boat tours. Additional recreation nearby includes ecotours.
Are there restaurants at or near Hay Hostel?
Yes. Nearby restaurants include dac kim (3-min walk), Bún Chả (3-min walk), and Tan My Design Cafe (3-min walk).
What's the area around Hay Hostel like?
Hay Hostel is a short 6-minute walk from Hoan Kiem Lake and 4 minutes' walk from St. Joseph's Cathedral.

Reviews

8.6

Fabulous

8.1/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.1/10

Property conditions & facilities

Reviews

8/10 Very good

Helpfull
The girl at front desk was great. Spoke good. She so helpfull with the tours and giving and caring what you needed
Hakim, 2-night trip
Verified Hotels.com guest review

2/10 Poor

The big crouch roach was running around the room, hair on the pillow, bed sheets and the foot prints on sheets...
1-night romance trip
Verified Expedia guest review

8/10 Very good

Loved the room and the staff was super friendy! Breakfast was also great:)
Chandler, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The best hostel i've ever stayed at! The rooms was big enough and was cleaned EVERY DAY! The bathroom was perfect. The location of hay hostel is awesome, close to the lake and main landmarks, definitely recommend it. The staff is one of the best i've ever seen, ready to help you no matter what time of the day it is and they will help you with anything. Super friendly staff that made my stay at the hostel even better! The breakfast is awesome, variety of fruits, delicios cooked meals. I'll definitely stay at the hay hostel if i ever go to hanoi again, it was just incredible
3-night trip
Verified Expedia guest review

6/10 Good

It was ok at first. I was treated well and staff was responding to my needs. At the end that all changed. Receptionist was rude, non helping and very frustrated to my questions. All I asked was for a grab to a destination. All she says I don't understand you over and over. She spoke English to other Guest. Hmm something is not wright here. Was I glad I left of course. Why would I want to deal with psycho staff. Would I come back...Ahhh NOPE....
Jonathon, 8-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jenny, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
We had a great stay. The private room and shower was modern and spacious. The staff are young, energetic and very helpful. The area is very central for shopping, nightlife and restaurants. We recommend this hotel and will be back if we visit Vietnam again.
Suzanne, 4-night romance trip
Verified Hotels.com guest review

8/10 Very good

I liked the location of the hostel many stores and restaurants, I didn't like the elevator, it has very small space and I have to walk up the stairs before I get to the elevator.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Adeline Xiangqing, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Adeline Xiangqing, 1-night trip
Verified Hotels.com guest review