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SureStay Plus Hotel by Best Western Gatlinburg

2.5 star property
Relax by the pool or explore nearby SkyPark. Start your day off right with delicious breakfast and enjoy attentive service.
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Plus Hotel by Best Western Gatlinburg

Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Lobby
Lobby
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Free parking
  • Pool
  • Air conditioning
  • Free WiFi

Main amenities (9)

  • Housekeeping (on request)
  • Outdoor pool
  • Seasonal outdoor pool
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Vending machine
  • TV in a common area

Feel at home (6)

  • Microwave
  • Private bathroom
  • Television
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
The price is ₹4,566
₹5,148 total
includes taxes & fees
15 Jan - 16 Jan

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Balcony, River View

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Balcony, River View

Highlights

Balcony
Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Balcony, River View (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Balcony, River View (with Sofabed)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Refrigerator
Dining table
LED TV
Sofa bed
  • River view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, River View

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Balcony, River View

Highlights

Balcony
Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Balcony

View from room

Standard Room, 1 King Bed, Accessible, Balcony

Highlights

Balcony
Air conditioning
Heating
Mini-fridge
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Balcony (with Sofabed)

View from room

Suite, 1 King Bed, Accessible, Balcony (with Sofabed)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Mini-fridge
Dining table
LED TV
Sofa bed
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, River View (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Balcony, River View (with Sofabed)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Refrigerator
Dining table
LED TV
Sofa bed
  • River view
  • Sleeps 4
  • 1 King Bed

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Pool
Free breakfast
Pet-friendly
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7.6 out of 10, Good, (975)
The price is ₹4,875
₹6,356 total
includes taxes & fees
14 Jan - 15 Jan
The Wander Hotel, a Ramada by Wyndham
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About the area

Map
218 Ski Mountain Road, Gatlinburg, TN, 37738

What's nearby

  • Gatlinburg Convention Center - 9 min walk
  • Gatlinburg Space Needle - 11 min walk
  • SkyPark - 11 min walk
  • Ripley's Aquarium of the Smokies - 19 min walk
  • Ober Gatlinburg Ski Resort and Amusement Park - 6 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 68 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬11 min walk
  • ‪Sugarlands Distilling Co. - ‬11 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬13 min walk
  • ‪Crawdaddy's Restaurant & Bar - ‬12 min walk
  • ‪Smith & Son Corner Kitchen - ‬11 min walk

About this property

SureStay Plus Hotel by Best Western Gatlinburg

SureStay Plus Hotel by Best Western Gatlinburg puts you in a great location, within a 15-minute walk of Great Smoky Mountains National Park and Gatlinburg Convention Center. Guests can take a dip in the outdoor pool, and free perks include WiFi, self parking, and continental breakfast daily between 6:30 AM and 9:30 AM. Also, SkyPark and Ripley's Aquarium of the Smokies are just a 5-minute drive away. The helpful staff and breakfast get great marks from fellow travelers.

Languages

English, Hindi

Property amenities

Food and drink

  • Free continental breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

What to do

  • Ski lifts nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Pool loungers

Facilities

  • Television in common areas
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 44-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Mini-fridge
  • Microwave

More

  • Housekeeping (on request)
  • Access via exterior corridors

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • The seasonal pool is open from May to September
  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Family America Gatlinburg
Family Inns
Family Inns America Gatlinburg
Travelodge Inn Gatlinburg River
Travelodge Inn River
Travelodge Gatlinburg River
Travelodge River
SureStay Plus Hotel Best Western Gatlinburg
SureStay Plus Best Western Gatlinburg
Surestay Plus By Gatlinburg
SureStay Plus Hotel by Best Western Gatlinburg Hotel
SureStay Plus Hotel by Best Western Gatlinburg Gatlinburg
SureStay Plus Hotel by Best Western Gatlinburg Hotel Gatlinburg

Frequently asked questions

Is there a pool at SureStay Plus Hotel by Best Western Gatlinburg?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at SureStay Plus Hotel by Best Western Gatlinburg?
Sorry, pets aren't allowed.
Is parking offered on site at SureStay Plus Hotel by Best Western Gatlinburg?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at SureStay Plus Hotel by Best Western Gatlinburg?
You can check in starting at 3 PM. Check-out time is 11 AM.
What is there to do at SureStay Plus Hotel by Best Western Gatlinburg and nearby?
Have fun with nearby winter activities like skiing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool.
Does SureStay Plus Hotel by Best Western Gatlinburg have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around SureStay Plus Hotel by Best Western Gatlinburg like?
SureStay Plus Hotel by Best Western Gatlinburg is located by the river in Downtown Gatlinburg, a short 3-minute walk from Great Smoky Mountains National Park and 9 minutes' walk from Gatlinburg Convention Center. Travelers say the area is walkable and ideal for skiing.

SureStay Plus Hotel by Best Western Gatlinburg Reviews

Reviews

8.4

Very good

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

It was good… need more choices of breakfast… i lkie ot because i don’t have to park my car at ober mountain tramway it is just 5 minutes walk to ober tramway.
Chona, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Ok room for the price
A lot of things in the room were broken one of the TV's in the room had a broken screen and when I went to the front desk to tell them about it they just said yeah we know the only reason I rate it the way I did is because it was a decent price for the size of the room and it was clean and it is within walking distance to everything. With that being said though I will probably find another place to stay next time around
Travis, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Harley, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Weekend getaway
We came for a weekend get away. The hotel is within walking distance to downtown Gatlinburg. Was very pleased with the room and staff was very friendly
Shannon, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

dwight, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyable holiday break
Very comfortable hotel and friendly staff. Room on the river is a great bonus.
Ronald, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Gladys, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great snowy mountain trip
Great place to stay! Comfy beds!!! Loved balcony.
jennifer, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing and staff was exceptional
Muhammad, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not worth it for the price
Staff was not friendly or accommodating
Kevin, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stephen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Linda, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff!
Hilton, the caretaker was wonderful. So friendly and sweet. He made the all the difference for us. We might be back if we are in the area just for his service! It was so comfortable and the environment was so friendly. We had a nice view of the small river behind hotel on the balcony.
Christopher, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Rates for Rooms.
This place was amazing for a nice restful night. Breakfast had really good choices, beds were comfortable, room was clean, location was close to strip in Gatlinburg. Personal we’re all really sweet and nice to talk to. I would recommend and I will go back.
Carl E, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Gretchen, 1-night trip
Verified Hotels.com guest review

6/10 Good

It was okay
The photos are more than what is really shown. It makes it seem like it’s a up to date motel, but it’s not. The photos are deceiving. They look like the photo but less. Would not book again based on photos
Cindy, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Patrick, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Crystal, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Cheryl, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tyler, 1-night family trip
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Like to stay in this hotel
Very good location and staff are friendly.
MIN, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lauryn, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peggy, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

1-night family trip
Verified Hotels.com guest review