Av. Coba Sur Mz 5 Lt 1, Smz 1 Region 14, Tulum, QROO, 77760
What's nearby
Tulum National Park - 4 min walk - 0.4 km
Tulum Mayan Ruins - 7 min drive - 3.9 km
Tulum Beach - 10 min drive - 4.3 km
Playa Paraiso - 12 min drive - 4.5 km
Playa Ruinas - 16 min drive - 3.9 km
Getting around
Tulum Intl. Airport (TQO) - 50 min drive
Airport shuttle (surcharge)
Restaurants
Boston’s Tulum - 10 min walk
Carl's Jr. - 1 min walk
Pescaderia Estrada - 16 min walk
Azul Cafe - 11 min walk
Escama - 5 min walk
About this property
Aloft Tulum
Aloft Tulum features a rooftop terrace and puts you within a 5-minute walk of Tulum National Park. Guests can indulge in deep-tissue massages, facials, or body scrubs, and W XYZ Restaurant, one of 2 restaurants, serves breakfast. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a 24-hour fitness center. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
140 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (up to 40 lbs per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Secured covered onsite self parking (USD 17 per day)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Onsite carport
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, and body scrubs.
Dining
W XYZ Restaurant - This restaurant serves breakfast only.
Ático Rooftop Bar & Loung - This tapas bar serves lunch and dinner. Open daily.
WXYZ Bar - This sports bar serves lunch and dinner. Open daily.
Re:fuel by Aloft - This coffee shop serves breakfast, lunch, and dinner. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Destination fee: USD 24.2 per accommodation, per night
Service fee: USD 10 per accommodation, per night
Optional extras
Full breakfast is offered for an extra charge of approximately USD 25 to 25 for adults, and USD 20 to 25 for children
Airport shuttle service is offered for an extra charge of USD 268 per vehicle (one-way, maximum occupancy 10)
Children & extra beds
Airport shuttle service for children up to age 17 costs USD 1 (roundtrip)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 30 per pet, per stay
Parking
Covered self parking costs USD 17 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Frequently asked questions
Does Aloft Tulum offer free cancellation for a full refund?
Yes, Aloft Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Aloft Tulum?
Yes, there are 2 outdoor pools.
Are pets allowed at Aloft Tulum?
Yes, pets are welcome, with a maximum weight of 40 lbs per pet. There's a charge of USD 30 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Aloft Tulum?
Yes. Self parking costs USD 17 per day. Electric vehicle charging is available.
Is airport shuttle service offered by Aloft Tulum?
Yes, an airport shuttle is available. The charge is USD 268 per vehicle one-way.
What are the check-in and check-out times at Aloft Tulum?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Aloft Tulum and nearby?
Have fun during the warmer months with activities nearby such as snorkeling. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 bars and a 24-hour fitness center. Aloft Tulum also has spa services and a garden.
Are there restaurants at or near Aloft Tulum?
Yes, there are 2 onsite restaurants.
What's the area around Aloft Tulum like?
Aloft Tulum is a short 4-minute walk from Tulum National Park and 2 minutes' walk from Hunab Lifestyle Center.
Aloft Tulum Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
3 October 2024
Claudia
Claudia, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 August 2024
Verified traveller
5-night trip
Verified Hotels.com guest review
8/10 Very good
6 August 2024
Convenient for business
Monica
Monica, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
5 August 2024
Favorite Place To Stay
My favorite place to stay when visiting Tulum. Love the food, the staff and the property. It’s close to downtown and as well as the hotel zone. Worth the price!
Tamara
Tamara, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 July 2024
Have stayed here in the past. All around the Aloft Tulum is a great value hotel for the $. Great rooms, great pool(s),great staff, and very clean. Also convenient location for short cab ride to Ruins, Downtown, Beach. For the budget traveler you can’t go wrong, and will be pleasantly surprised how nice the property is 😉👍
Myself, I look forward to future stays at the Aloft Tulum 😎
Keir
Keir, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
23 July 2024
The convenience of on the spot care and night life.
Drakea R.
Drakea R., 3-night trip
Verified Expedia guest review
10/10 Exceptional
17 July 2024
I had a great experience staying at Aloft Tulum. The staff were very nice and friendly. Never felt unsafe at all. Breakfast and dinner were delicious. Didn't get a chance to enjoy the pool because it rained when I went. Kinda close to central Tulum. 5 min away driving wise.
travis
travis, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 July 2024
Great
Luis
Luis, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
16 July 2024
Rodrieck
Rodrieck, 3-night trip
Verified Expedia guest review
10/10 Exceptional
12 July 2024
Comfortable. Close by car to beach & ruins. Pool at rooftop.
Rob
Rob, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
7 July 2024
Jasmyne
Jasmyne, 2-night trip
Verified Expedia guest review
10/10 Exceptional
5 July 2024
Sugey
Sugey, 2-night trip
Verified Expedia guest review
10/10 Exceptional
25 June 2024
Great stay!
Carlos
Carlos, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 June 2024
Everything was awesome
No complaints everything was good
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 June 2024
Mercedes
Mercedes, 4-night trip
Verified Hotels.com guest review
8/10 Very good
9 June 2024
I had a very pleasant stay here. Location was great and everything was clean. My only complaint was that I was charged $12 for a room free, not sure why. I did not drink the water bottles in the room….
Holly
Holly, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 June 2024
I didn’t get any credit or drinks that were advertised upon arrival, but it was a very convenient hotel at a very affordable price for my short stay. View was mid, but it was a comfy little hotel, nothing fancy.
Antoinette
Antoinette, 2-night trip
Verified Expedia guest review
10/10 Exceptional
28 May 2024
Great services....
Great job...clean place.. friendly..stuff...all the people from the lobby they are great .....I come back again...great service... Gracias....
Jorge
Jorge, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
13 May 2024
Eddie
Eddie, 2-night trip
Verified Expedia guest review
10/10 Exceptional
8 May 2024
Tamarah
Tamarah, 2-night trip
Verified Expedia guest review
8/10 Very good
2 May 2024
Nice
niki
niki, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
1 May 2024
This is a very well operated Hotel.
Easy access to all Tulum has to offer without the inconvenience of the beach road Hotels.
I have stayed in most of the 4 to 5 star Hotels in Tulum over the past 20 years and prefer the Aloft.
Its a very friendly Hotel that you can really enjoy with all the restaurants and shops within walking distance.
I will be returning to Tulum again shortly and will again stay at the Aloft .
Richard
Richard, 7-night trip
Verified Expedia guest review
8/10 Very good
1 May 2024
I enjoyed my stay at Aloft Tulum, and would definitely return