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Joy Tulum - Adults Only
Adults-only hotel in Tulum City Center with outdoor pool
- Free WiFi and free parking
- Collect stamps
- Price Guarantee
FromRs3,956Rs2,492
Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
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8.8.Fabulous.67 verified Hotels.com guest reviews
Clean. Simple. Hot showers. Pool missing lots of tiles & needs repairs.
Apr 6, 2021
Quiet, but woke up with mosquitoe bites in spite of the sleeping net. It is glamping…
Apr 3, 2021
Official standards
This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Safe Travels (WTTC - Global) cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Social distancing measures are in place
- 24 hours Gap period enforced between guest stays -
- Contactless check-in is available
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
Guests rated location
Quiet15 positive mentions
Safe10 positive mentions
Walkable10 positive mentions
- Free WiFi
- Free parking
- Pool
Property highlights
Main amenities
- 24 guestrooms
- Daily housekeeping
- Outdoor pool
- Free use of bicycles
- Terrace
- 24-hour front desk
What’s around
- In Tulum City Center
- Dos Aguas Park - 22 min walk
- Cenote Crystal - 34 min walk
- Tulum National Park - 2.4 mi / 3.9 km
- Tulum Mayan Ruins - 3.6 mi / 5.7 km
- Tulum Beach - 4 mi / 6.4 km
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Bungalow, 1 King Bed
- Bungalow, 2 Twin Beds
- Bungalow, 1 Queen Bed
Location
- In Tulum City Center
- Dos Aguas Park - 22 min walk
- Cenote Crystal - 34 min walk
What’s around
Landmarks
- In Tulum City Center
- Dos Aguas Park - 22 min walk
- Cenote Crystal - 34 min walk
- Tulum National Park - 2.4 mi / 3.9 km
- Tulum Mayan Ruins - 3.6 mi / 5.7 km
- Tulum Beach - 4 mi / 6.4 km
- Playa Paraiso - 4.9 mi / 7.8 km
- Gran Cenote - 3.9 mi / 6.2 km
- Las Palmas Public Beach - 4.6 mi / 7.3 km
- Tulum Monkey Sanctuary - 5.5 mi / 8.8 km
- Sian Ka'an Biosphere Reserve - 6.9 mi / 11.1 km
Getting around
- Cancun Intl. Airport (CUN) - 109 min drive
At a glance
Hotel size
- This hotel has 24 rooms
Arriving/leaving
- Check-in time 3 PM-2:00 AM
- Check-out time is noon
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Special check-in instructions
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum guest age is 18
- Minimum check-in age is 18
Children
- No cribs (infant beds)
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
Other information
- Caters to adults only
In the hotel
Things to do
- Outdoor pool
- Pool sun loungers
- Free bicycles on site
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Luggage storage
Facilities
- Safe-deposit box at front desk
- Designated smoking areas
- Garden
- Picnic area
- Terrace
Languages Spoken
- English
- Spanish
In the room
Home comforts
- Ceiling fan
Things to enjoy
- Patio
Freshen up
- Shared bathroom
- Shower only
- Free toiletries
Stay connected
- Free WiFi
Food and drink
- Full-sized refrigerator/freezer
More
- Daily housekeeping
- In-room safe
Small print
Also known as
- Joy Tulum Adults Hotel
- Joy Adults Hotel
- Joy Tulum Adults
- Joy Tulum - Adults Only Hotel
- Joy Tulum - Adults Only Tulum
- Joy Tulum - Adults Only Hotel Tulum
Policies
This property does not have elevators.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Joy Tulum - Adults Only does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self parking.
- Yes, there's an outdoor pool.
- Sorry, pets and service animals aren't allowed.
- You can check in from 3 PM - 2:00 AM. Check-out time is noon. Contactless check-in and check-out are available.
- Yes. Nearby restaurants include El Camello Jr (9-min walk), Los Aguachiles Tulum (10-min walk), and La Barracuda (14-min walk).
- Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
8.8.Fabulous.67 verified Hotels.com guest reviews
- 8.0.Very good
Basic but good for a night
Joy is a good option in Tulum. It's a bit off the main roads so quiet, but you are in a fancy tent essentially so if you have loud neighbors, you will hear them. We had a lot of mosquitos in our room and got bitten despite using the provided mosquito nets. The beds weren't the most comfortable, but for the price, this is a good option in Tulum for a night.
Yuri, 1 night trip with friends, Mar 11, 2021
Verified Hotels.com guest review
- 8.0.Very good
Kinda-like glamping at a decent price
The pros: It felt like you’re glamping: a nice tent-type of room, surrounded by some nature and bird sounds. The shared bathrooms and showers were pleasant. I liked how even during covid they had free bread and coffee, etc. The cons: it was kinda cold when I stayed, which made me miss having real walls. The bed was large, but made up of two small beds pushed together.
Paul, 1 night trip, Feb 3, 2021
Verified Hotels.com guest review
- 6.0.Good
Nice and very helpful staff, but I really did not like that there was no bathrooms in the room, it was not obvious in the description, and the rooms are basically big tents, you can hear everything outside, very hard to sleep without earplugs
Pierre, 4 night trip, Dec 3, 2020
Verified Expedia guest review
- 10.0.Exceptional
Jay's tent
I like the rock band based theme rooms
Jay, 1 night trip, Dec 1, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Amazing
It was amazing, I would book with joy Tulum again
Adriana, 4 night family trip, Nov 6, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Amazing, I highly recommend. The place is safe, clean, friendly, great vibe and if you are going to Tulum and you are not rich this place has the Tulum experience people want. The tent quality was superb, the bike could be a little better but come on it was included (free) cannot beat that. The breakfast was the low but during this pandemic all the hotels I stayed the breakfasts were not at their bests, missed fruits. This hotel was close to ride the bike anywhere in Tulum, during the day I felt very safe in the streets nearby but I wouldn’t recommend at night. I felt immersed in a jungle staying at a fancy tent, the shared bathroom and internet were amazing. It was nice to mingle with other guests in the common areas, it felt like a community.
Cristina, 4 night trip, Nov 6, 2020
Verified Expedia guest review
- 6.0.Good
Nothing on the hotel, but bad weather made for a damp, moist stay. Mud made the walk to and from the bathrooms less ideal. Bugs also attracted to our cabin. Super friendly and helpful staff.
Ricardo, 1 night trip, Nov 5, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Quiet hotel with pool
Fun cabin rooms , beautiful pool and free toast and coffee breakfast. Unfortunately lots of mosquitoes but you have a net over your bed
lennart, 1 night trip, Aug 6, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Beautiful canopy, secure and comfy. The staff is nice.
1 night family trip, Mar 3, 2020
Verified Expedia guest review
- 8.0.Very good
What we (husband and I) liked about the property is that it was small and quaint. What we didn’t like were the mosquitoes!
WorldTraveler, 5 night romance trip, Feb 2, 2020
Verified Expedia guest review