Surrounded by the beauty of Pigeon Forge, Surestay Plus By Best Western Pigeon Forge offers a rejuvenated retreat. Unwind with laundry facilities and stay connected with public WiFi. With a 24-hour business center, vending machine, and helpful staff nearby LeConte Center at Pigeon Forge is within easy reach.
125 Pine Mountain Rd, Pigeon Forge, TN, 37863-3308
What's nearby
Old Mill - 11 min walk - 0.9 km
LeConte Center at Pigeon Forge - 11 min walk - 1.0 km
Dolly Parton's Stampede Dinner Attraction - 2 min drive - 1.8 km
Island at Pigeon Forge - 3 min drive - 2.4 km
Titanic Museum - 5 min drive - 4.2 km
Getting around
McGhee Tyson Airport (TYS) - 54 min drive
Restaurants
Old Mill Restaurant - 13 min walk
McDonald's - 16 min walk
JT Hannah's Kitchen - 3 min walk
Golden Corral - 17 min walk
Reagan's House of Pancakes - 16 min walk
About this property
Surestay Plus By Best Western Pigeon Forge
Surestay Plus By Best Western Pigeon Forge puts you just a 5-minute drive from Titanic Museum and LeConte Center at Pigeon Forge. Free perks include self parking and full breakfast daily between 6:30 AM and 9:30 AM. Also, Dolly Parton's Stampede Dinner Attraction and Island at Pigeon Forge are just a 5-minute drive away. Fellow travelers say good things about the comfortable beds and helpful staff.
At a glance
DONE
Hotel size
65 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Minimum check-in age – 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets allowed (dogs and cats only)*
WIFI
Internet
Free WiFi in public areas
Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) in rooms*
LOCAL_PARKING
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
WiFi (surcharge) (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Phone
Desk chair
Food and drink
Microwave
More
Housekeeping (on request)
Connecting/adjoining rooms available
Fees & policies
Optional extras
WiFi is available in guestrooms for USD 0 per stay (rates may vary)
Pets
Pets are allowed for an extra charge of USD 25 per pet (may vary based on length of stay)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Surestay Plus By Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel
Surestay Plus By Best Western Pigeon Forge Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel Pigeon Forge
Frequently asked questions
Does Surestay Plus By Best Western Pigeon Forge offer free cancellation for a full refund?
Yes, Surestay Plus By Best Western Pigeon Forge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Surestay Plus By Best Western Pigeon Forge?
Yes, cats and dogs are welcome. There's a charge of USD 25 per pet, per day.
Is parking offered on site at Surestay Plus By Best Western Pigeon Forge?
Yes, there's free self parking.
What are the check-in and check-out times at Surestay Plus By Best Western Pigeon Forge?
Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. Check-out time is 11:00 AM.
What's the area around Surestay Plus By Best Western Pigeon Forge like?
Surestay Plus By Best Western Pigeon Forge is a short 15-minute walk from LeConte Center at Pigeon Forge and 13 minutes' walk from Old Mill. Travelers say this hotel is in a good location.
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Reviews
Surestay Plus By Best Western Pigeon Forge Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.0
Amenities
8.8
Staff & service
8.2
Eco-friendliness
8.2
Property conditions & facilities
What guests liked
Breakfast was consistently described as good, great, delicious, and plentiful. (48 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Bed
Shower
Bathroom
Location
Value
Parking
Microwave
Reviews
10/10 Exceptional
24 August 2025
great staff good selection on breakfast
Bernadette
Bernadette, 1-night trip
10/10 Exceptional
10 September 2025
I was only in town for 1 night, but this hotel was great. It does look dated from the outside but the rooms are modern and very clean. The walk in shower was very spacious and the bed and pillows were very comfortable. I will definately stay here again.
Misty
Misty, 1-night trip
8/10 Very good
13 September 2025
A somewhat nice place
It was quiet and off the beaten path. Ran out of ice
and did not have housekeeping every day.
KATHERINE
KATHERINE, 3-night trip
10/10 Exceptional
6 June 2025
Extremely good value the hotel is in good condition in a good area
Verified traveller
1-night trip
10/10 Exceptional
20 June 2025
We stayed here last year for a conference and were very happy with it so we didn’t even really look anywhere else for this trip. Nice room for the price for sure!
Brandie
Brandie, 1-night trip
10/10 Exceptional
10 June 2025
Very clean and great breakfast! Very affordable! We will most definitely stay here again and again!
Robert
Robert, 1-night trip
10/10 Exceptional
20 June 2025
Very clean beds were comfortable I have no complaints. Breakfast bar was great very well stocked n clean
Juanita
Juanita, 1-night trip
10/10 Exceptional
19 June 2025
Great stay. Thanks.
Cherry
Cherry, 1-night trip
10/10 Exceptional
20 June 2025
The room was very nice, clean, and comfortable. The motel was so close to everything we wanted to do. The staff was friendly.
Amanda
Amanda, 3-night trip
10/10 Exceptional
2 May 2025
Satisfied customer
Staff very friendly , room was excellent , price was great!
Donna
Donna, 1-night trip
10/10 Exceptional
5 June 2025
It’s was nice
Drae
Drae, 3-night trip
10/10 Exceptional
4 June 2025
Quiet, clean and spacious motel room. The staff was super friendly and the free breakfast was excellent. We only stayed 1 night on a road trip but would definitely stay again if we were going to be in the area longer than to sleep!
Rachel
Rachel, 1-night trip
8/10 Very good
16 June 2025
Good
Kiran Kumar
Kiran Kumar, 2-night trip
8/10 Very good
22 June 2025
Worthy
Easy, clean and practical enough for the price
Tassia
Tassia, 1-night trip
10/10 Exceptional
19 May 2025
The property looks a bit rough from the outside but the rooms are very nice and spacious very clean nice and big bathroom and shower and the bed was probably the most comfortable bed I’ve ever slept in. Thanks for the great stay!
Logan
Logan, 1-night trip
10/10 Exceptional
14 June 2025
Nice area. A lot to do.
Debbie
Debbie, 1-night trip
10/10 Exceptional
11 May 2025
Everything was great as far as quiet, clean, and free breakfast. Staff was friendly.
James
James, 1-night trip
10/10 Exceptional
6 May 2025
Clean room with comfortable beds! Highly recommend
Bonnie
Bonnie, 1-night trip
8/10 Very good
28 May 2025
It was good
Sheri
Sheri, 2-night trip
10/10 Exceptional
22 June 2025
Clean, friendly staff. No swimming pool.
Kathleen
Kathleen, 3-night trip
10/10 Exceptional
6 June 2025
The staff was absolutely awesome. The room was clean and the beds and pillows where very comfortable. Would definitely stay here again.
We didn't stay for the free hot breakfast due to travel plans, but they have the standard hot breakfast we have enjoyed at other Bestwestern.
This is a no pool motel but the price was great.
Francisco
Francisco, 2-night trip
10/10 Exceptional
6 April 2025
We only stayed long enough to get some rest between trips, but everything was great!
Jessica
Jessica, 1-night trip
8/10 Very good
28 August 2025
Not bad for the price, wouldn't pay more.
Our stay wasn't bad for the price. It was updated, but the updates seemed to have been done cheaply but I might see it different than others since I've been involved in remodeling and construction. Breakfast wasn't bad for being free. Of course nothing freshly made. But they had a variety and it changed each day. Most staff barely spoke English but seemed friendly. Check in and check out was smooth. Plenty of space for them to add a pool to possibly attract more business. That seemed to be the only downfall but we knew that when booking and didn't think we'd have time to use it, but we did. Overall I'd stay somewhere else, but my husband said it was fine even though he wouldn't eat the food.
Verified traveller
3-night trip
10/10 Exceptional
22 May 2025
They took me as a late reservation (on a busy graduation weekend) and didn’t overcharge me. I was surprised at how clean everything was and the breakfast was even great!
Jennifer
Jennifer, 1-night trip
10/10 Exceptional
12 June 2025
I usually stay here when I’m in the area. I booked wrong room my fault. I will be staying again and paying more attention to booking. Always clean and friendly and affordable. Thanks 😊