"I am not one for writing reviews; however, after reading what I now believe to be several unfair reviews in criticism of the resort, I felt strongly about posting regarding my experience. It should be understood that we stayed in room 922, an oceanfront room on the preferred side of the resort. Our bags were taken to our rooms, and check-in was seamless at the preferred lounge where we had drinks and snacks while we waited for others to check in. Our rooms were ready when we arrived and was clean. If we needed something, it was provided. Our air conditioner kept the room cool and dry. We ate at most on-site restaurants, and were pleasantly surprised with the quality and presentation for an all-inclusive resort. We also ordered room service which was timely and really very good. We had six in our group and were always able to find chairs together on the beach and at the pool. The beach was clean, but bring water shoes if you plan on getting into the water. The shore is rocky, and people were struggling a decent amount getting into and out of the water without shoes. I had a massage and facial at the spa, which was fine and relaxing, but would probably skip the spa next time. While all-inclusive, we did tip all staff and servers over the week, which may have resulted in ‘perks’ and more attention along the way. My least favorite was the buffet, but I am in general, not a fan of buffets. Overall, great week and would go again."
